---
description: Get detailed information about HiperMe! usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HiperMe! Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [HiperMe\!](/software/1050688/hiperme)

# HiperMe\!

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> HiperMe\! unifies your CX. Integrate Voice, WhatsApp \& Expert AI Agents into a single omnichannel platform to scale customer support.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HiperMe\!?

Whether you manage a small business or a large enterprise, HiperMe is the comprehensive solution that will help you improve communication, strengthen customer relationships, and increase productivity

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: HiperPBX

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact HiperPBX directly for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 29 more

## Features

- AI/Machine Learning
- Activity Dashboard
- Agent Interface
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Business Process Automation
- CRM Software
- Call Monitoring Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Caller ID
- Campaign Management Software
- Chat/Messaging
- Chatbot Software
- Communication Management
- Conferencing
- Contact Management Software
- Customer History
- Customer Support Software
- Customizable Reports
- Dashboard Software
- File Sharing Software
- IVR
- Intent Recognition
- Language Detection
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- PBX
- Performance Management
- Personalization and Behavioral Targeting Software
- Power Dialer
- Predictive Dialer Software
- Proactive Chat
- Quality Management Software
- Queue Management
- Recording
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing
- VoIP Software
- Workflow Automation

... and 22 more features

## Integrations (15 total)

- Cloud Whatsapp
- Debitia
- Facebook
- Instagram
- Instagram for Business
- Odoo
- Pilot
- SAP Cloud ERP
- WhatsApp
- WhatsApp API
- WhatsApp Business Platform
- Whatsapp CRM
- Zoho DataPrep
- monday AI Work Platform
- monday CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software)
- [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software)
- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [Cloud Communication Platforms](https://www.capterra.ae/directory/31362/cloud-communication-platform/software)
- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)

## Alternatives

1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (1005 reviews)
2. [Genesys Cloud CX](https://www.capterra.ae/software/21409/genesys-cloud) — 4.3/5 (269 reviews)
3. [Squaretalk](https://www.capterra.ae/software/219046/squaretalk-matrix) — 4.8/5 (127 reviews)
4. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [JustCall](https://www.capterra.ae/software/157853/justcall) — 4.1/5 (225 reviews)

## Reviews

### "Excelente Herramienta Colaborativa" — 5.0/5

> **Alfredo** | *13 May 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Lo facil que es conetcarte, estable. No hay que instalar nada, solo abrir el explorador chrome y loguearse.
> 
> **Cons**: Por el momento nada. Es estable, cumple con lo prometido.

-----

### "Iniciativa" — 4.0/5

> **federico** | *13 May 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Permite diversas integraciones con diferentes plataformas. La comunicación con el  área de IT y comercial te permiten plantear mejoras a la herramienta para la utilización día a día y en caso de tener algún inconveniente resolverlo real-time.
En cuanto al diseño de la herramienta es intuitivo y ágil.
> 
> **Cons**: En un inicio la estandarizacion de reportes, fue un inconveniente pero con el tiempo se fueron adaptando al mercado.

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### "Excelente relación Costo-Beneficio" — 5.0/5

> **gisela** | *14 May 2024* | Public Policy | Recommendation rating: 8.0/10
> 
> **Pros**: La implementación fue rápida.
Es fácil de acceder.
Tiene una interfaz sencilla. 
Costo accesible
> 
> **Cons**: Cuando hay chats la pestaña no parpadea o no hace algún sonido para identificar que te están contactando
> 
> En mi experiencia permitió la unión entre teléfonos ip físicos y virtuales, siendo transparente para la persona que llama si se esta respondiendo desde el teléfono o una computadora.
Por otro lado, permitió que todas las oficinas tuvieran internos ya que se encuentran en diferentes ubicaciones.

-----

### "Excelente Servicio" — 5.0/5

> **Gaston** | *13 May 2024* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: la calidad, estabilidad y precio son los mejores atributos
> 
> excelente servicio y tiene una estabilidad y fiabilidad muy alta

-----

### "Maximizando la Productividad: Una Mirada Detallada a HiperMe.com" — 4.0/5

> **Ariel** | *9 May 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: HiperMe se destaca como una plataforma omnicanal en la nube eficiente para la gestión de comunicaciones corporativas, ofreciendo múltiples ventajas. Primero, integra comunicaciones unificadas en un solo lugar, permitiendo a los usuarios manejar voz, chat y video sin necesidad de infraestructura adicional. Segundo, su gestión omnicanal del centro de contacto proporciona un panel único para controlar diversas formas de comunicación como llamadas, emails y mensajes instantáneos, facilitando una respuesta rápida y eficaz desde una sola interfaz. Por último, la plataforma en la nube no solo ofrece implementación inmediata y escalabilidad según las necesidades del negocio, sino que también reduce significativamente los costos al eliminar la necesidad de infraestructura física, a la vez que mejora la experiencia del cliente y la eficiencia operativa.
> 
> **Cons**: Sinceramente, me resulta difícil señalar algo que no me haya gustado de HiperMe\!, ya que todas sus características y funcionalidades han superado mis expectativas. La plataforma es robusta y ha cubierto todas las necesidades de comunicación de nuestra empresa de manera efectiva. Si tuviera que mencionar algún aspecto, diría que aún estoy explorando todas las posibilidades que ofrece, y cada nueva función que descubro me parece aún más útil.
> 
> ¡Usar HiperMe ha sido un cambio total para mejor\! Lo que más me ha flipado es lo fácil que se ha vuelto cambiar de un dispositivo a otro sin perder el ritmo. Ya sea que esté en mi móvil o saltando a la laptop, la transición es súper fluida. Y ni hablar de conectar con el equipo; es como que todos estamos en la misma onda al instante. Antes perdía un montón de tiempo solo tratando de sincronizarme con los demás, pero ahora, en un abrir y cerrar de ojos, estamos todos en la misma página. ¡Un verdadero alivio\!

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## Links

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| en-AU | <https://www.capterra.com.au/software/1050688/hiperme> |
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