---
description: Get detailed information about CWILL Order Tracking usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CWILL Order Tracking Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Returns Management Software (RMS)](/directory/34035/returns-management/software) > [CWILL Order Tracking](/software/1050266/parcel-panel)

# CWILL Order Tracking

Canonical: https://www.capterra.ae/software/1050266/parcel-panel

Page: 1 / 3\
Next: [Next page](https://www.capterra.ae/software/1050266/parcel-panel?page=2)

> Improve customer satisfaction \& boost your sales with a branded post-purchase tracking experience.
> 
> Verdict: Rated **5.0/5** by 54 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses CWILL Order Tracking?

Unlock the power of scalable shipment tracking with Order Tracking. Desined for online retailers, our solution ensures customers are always informed about the progress and whereabouts of their orders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 54 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CWILL

## Commercial Context

- **Starting Price**: $11.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Alerts/Notifications
- Exchange Management
- Order Tracking
- Refund Management
- Shipping Management
- Status Tracking

## Integrations (5 total)

- Gorgias
- Klaviyo
- Lot Wizard Pro
- Omnisend
- Shopify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Returns Management Software (RMS)](https://www.capterra.ae/directory/34035/returns-management/software)

## Related Categories

- [Returns Management Software (RMS)](https://www.capterra.ae/directory/34035/returns-management/software)
- [Shipment Tracking Software](https://www.capterra.ae/directory/31602/shipment-tracking/software)

## Alternatives

1. [AfterShip](https://www.capterra.ae/software/178663/aftership) — 4.9/5 (473 reviews)
2. [ShipTime](https://www.capterra.ae/software/198849/shiptime) — 4.6/5 (500 reviews)
3. [Freightview](https://www.capterra.ae/software/136895/freightview) — 4.7/5 (743 reviews)
4. [ShippyPro](https://www.capterra.ae/software/164065/shippypro) — 4.7/5 (157 reviews)
5. [TrackingMore](https://www.capterra.ae/software/210336/trackingmore) — 5.0/5 (21 reviews)

## Reviews

### "Great Useful Tracking App" — 5.0/5

> **Sameh** | *21 August 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: great app , very helpful and fast in syncing the orders, great support team  fixing issues in minutes
> 
> **Cons**: everything is great , from technical side to support side . also integrations are nice and helpful , recommended
> 
> using it at my 4 online stores with ease of use , great integration with many apps which makes everything automated

-----

### "Excellent customer service, value for money and ease of use" — 5.0/5

> **Swarnambal** | *24 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Friendly customer service and lots of free add ons. Great value for money. Ease of use. Shipping and shipment
> 
> **Cons**: Everything is good about them so no cons as such. So there is nothing least to like about them. No cons
> 
> Excellent, great shipment and shipping. Excellent customer service. Value for money. Lots of free adding

-----

### "Great Service and Support" — 5.0/5

> **Hazem** | *26 February 2025* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: great service and customer support was swift in responses
> 
> **Cons**: i liked everything, nothing bad to note at all
> 
> Amazing and easy service, and great customer support

-----

### "Best service ever" — 5.0/5

> **Sam** | *15 July 2026* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: ParcelWILL is extremely easy to use and has made managing our shipments much more efficient. The platform is straightforward, orders are easy to manage, and the overall shipping process runs smoothly. Their support team is also responsive and genuinely helpful whenever we have questions.
> 
> **Cons**: Honestly, there is not much to complain about. Like with any platform, there can occasionally be small issues or questions, but their support team is always quick to help and find a solution.
> 
> Our overall experience with ParcelWILL has been very positive. The platform has made our daily shipping and order management much easier and has saved us a lot of time. The system is easy to work with, and the customer service has been reliable and professional. We are very happy with the service and would definitely recommend ParcelWILL to other e-commerce businesses.

-----

### "Great app, great support" — 5.0/5

> **Steve** | *4 September 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: I compared Parcel panel to the main alternative AfterShip, and found ParcelPanel much easer to set up. The features are nice and they offer a pretty generous free tier.
> 
> **Cons**: I get a lot of orders where the supplier doesn't provide a tracking number. I can Fullfill these orders in Shopify, but I have to manually update each of the orders in PP. I wish there was a way to automatically fullfill an order in PP if no tracking number is entered.
> 
> Very happy with the app and will upgrade once our order numbers grow more. The customer support is also great. Was just on the live chat - their response was immediate and Jessca helped resolve the issue quickly.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.ae/software/1050266/parcel-panel?page=2)

## Links

- [View on Capterra](https://www.capterra.ae/software/1050266/parcel-panel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009789/Parcel-Panel/> |
| en-AE | <https://www.capterra.ae/software/1050266/parcel-panel> |
| en-AU | <https://www.capterra.com.au/software/1050266/parcel-panel> |
| en-CA | <https://www.capterra.ca/software/1050266/parcel-panel> |
| en-GB | <https://www.capterra.co.uk/software/1050266/parcel-panel> |
| en-IE | <https://www.capterra.ie/software/1050266/parcel-panel> |
| en-IL | <https://www.capterra.co.il/software/1050266/parcel-panel> |
| en-IN | <https://www.capterra.in/software/1050266/parcel-panel> |
| en-NZ | <https://www.capterra.co.nz/software/1050266/parcel-panel> |
| en-SG | <https://www.capterra.com.sg/software/1050266/parcel-panel> |
| en-ZA | <https://www.capterra.co.za/software/1050266/parcel-panel> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"CWILL Order Tracking","description":"CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/53e86d0e-d662-4dee-9bc0-a24fb68f2645.png","url":"https://www.capterra.ae/software/1050266/parcel-panel","@id":"https://www.capterra.ae/software/1050266/parcel-panel#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":54},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.capterra.ae/software/1050266/parcel-panel#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is CWILL Order Tracking?","@type":"Question","acceptedAnswer":{"text":"CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.","@type":"Answer"}},{"name":"Who Uses CWILL Order Tracking?","@type":"Question","acceptedAnswer":{"text":"Unlock the power of scalable shipment tracking with Order Tracking. Desined for online retailers, our solution ensures customers are always informed about the progress and whereabouts of their orders.","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/1050266/parcel-panel#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Returns Management Software (RMS)","position":2,"item":"/directory/34035/returns-management/software","@type":"ListItem"},{"name":"CWILL Order Tracking","position":3,"item":"/software/1050266/parcel-panel","@type":"ListItem"}]}]}
</script>