---
description: Get detailed information about QuickMetrix usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: QuickMetrix Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Social Media Management Software](/directory/30939/social-media-management/software) > [QuickMetrix](/software/1043557/quickmetrix)

# QuickMetrix

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> AI-based online reputation management software and an integrated solution for social Listening, ORM, social CRM, and more.
> 
> Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses QuickMetrix?

social listening platform
online reputation management software
orm software 
social media analytic tool 
customer engagement tool 
customer experience management platform
cxm platform

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 11 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lighthouse Technologies

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Available Countries**: India

## Features

- Brand Tracking
- Campaign Analytics
- Campaign Management Software
- Customer Engagement Software
- Customer Experience Management
- Customizable Reports
- Dashboard Software
- Engagement Tracking
- Hashtag Tracking
- Keyword Tracking
- Post Scheduling
- Real-Time Notifications
- Reporting/Analytics
- Reputation Management Software
- Response Management
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring Software
- Visual Analytics

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Social Media Management Software](https://www.capterra.ae/directory/30939/social-media-management/software)

## Related Categories

- [Social Media Management Software](https://www.capterra.ae/directory/30939/social-media-management/software)
- [Social Media Analytics Tools Software](https://www.capterra.ae/directory/31655/social-media-analytics-tools/software)
- [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software)
- [Social Media Monitoring Software](https://www.capterra.ae/directory/31028/social-media-monitoring/software)
- [Social Listening Tools](https://www.capterra.ae/directory/33397/social-listening-tools/software)

## Alternatives

1. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (707 reviews)
2. [rater8](https://www.capterra.ae/software/177794/rater8) — 5.0/5 (184 reviews)
3. [Trustpilot](https://www.capterra.ae/software/169618/trustpilot) — 4.5/5 (1207 reviews)
4. [TrueReview](https://www.capterra.ae/software/210085/truereview) — 5.0/5 (155 reviews)
5. [Brand24](https://www.capterra.ae/software/149054/brand24) — 4.7/5 (256 reviews)

## Reviews

### "Comprehensive, Real-Time ORM Tool with Fantastic Customer Support" — 5.0/5

> **Ashish** | *8 September 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The real-time notification system helps track multi-brand mentions across social media and blogs, enabling immediate response to negative comments before they escalate into larger reputation issues.
> 
> **Cons**: While the default interface is simple and clean, advanced power users looking for highly complex, multi-layered widget customization may find the UI layout somewhat fixed.
> 
> QuickMetrix delivers a robust, all-in-one solution for ORM and social listening. It significantly saves time by automating brand monitoring, standardizing ticket routing for customer support, and providing clear sentiment reports. It is a strong, reliable platform for marketing and customer service teams aiming to streamline response workflows and maintain a proactive online presence.

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### "QucikMetrix One Stop shop for all your ORM needs" — 4.0/5

> **Ashvin** | *22 September 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Its a one stop shop for all your ORM needs. The ticketing and reports tool is really great. The help provided during any issue is quick.
> 
> **Cons**: Ticketing tool is awesome. Social listening becomes easy. Keeping a tab on the tickets and monitor the work done by my peers helps me to focus on ther aspects of team development
> 
> QucikMetix has really helped us to get all our social media platform under one roof. The CRM has definitely helped us reply to querries faster and the followups have now become effortless. Having said that the reports can also be customised too.

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### "Excellent ORM and Listening Tool" — 5.0/5

> **Archit** | *22 September 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I’ve been using QuickMetrix across 3–4 clients and overall it’s been a pretty good experience.

\*\*Customer Support:\*\* Responsive and helpful, especially when setting up custom requirements or resolving issues.

\*\*Ease of Use:\*\* Fairly intuitive once you get familiar with the platform. Some advanced configurations take a little getting used to, but the overall workflow is simple.

\*\*Customer Reviews \& Social Media:\*\* One of the stronger areas. It brings reviews, social conversations and ORM into one place, making it much easier to track customer concerns and escalations.

\*\*Dashboarding \& Reporting:\*\* Good visibility into sentiment, conversation volume, sources and trends. Reporting saves quite a bit of manual effort, although more customisation options would be welcome.

Overall, a reliable platform for agencies and brands managing multiple accounts. There’s definitely room to make a few workflows more seamless, but the core functionality is solid and practical.
> 
> **Cons**: Nothing at the moment. Any specific requirements from client's end or from our end have been incorporated by the team.
> 
> Fantastic. Using it for 4 clients right now and all them are happy with it. Similarly my team has been praising the platform as well.

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### "A Trusted Partner for Our Social Media Journey" — 5.0/5

> **Arpan** | *11 September 2026* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: The biggest strength of QuickMetrix is its reliable platform and highly responsive support team. We have been associated with QuickMetrix for a long time, and whenever we raise an issue or share a requirement, the team is always quick to understand the concern and work towards a resolution. They are approachable, proactive and always willing to go the extra mile to help.
> 
> **Cons**: Nothing significant to highlight as of now. The team has consistently been giving their best in terms of service and support. They are receptive to feedback and continuously work towards improving the overall experience.
> 
> Our overall experience with QuickMetrix has been very positive. We have been using the platform for a long time, and it has become an important part of our social media operations. The platform helps us manage a high volume of customer interactions efficiently, while the support team ensures that any concerns are addressed promptly.

What stands out most is their ownership, responsiveness and willingness to help. Whenever we face an issue, the team is always ready to listen, understand the requirement and work towards fixing it. The consistent support and service have made our association with QuickMetrix a great experience.

-----

### "Customer engagement made easy" — 5.0/5

> **Nikhil** | *17 September 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: QuickMetrix is reliable and easy to use, helping us keep our daily operations running smoothly and maintain consistent productivity. Its dependable performance minimizes disruptions, while the responsive support team quickly resolves any issues, allowing us to stay focused on our work.
> 
> **Cons**: The tool may experience occasional minor lags, particularly during high-usage periods, but they are generally manageable and have limited impact on daily operations.
> 
> QuickMetrix makes ORM monitoring and customer interaction tracking simple,  efficient and organized.

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## Links

- [View on Capterra](https://www.capterra.ae/software/1043557/quickmetrix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10005313/QuickMetrix/> |
| en-AE | <https://www.capterra.ae/software/1043557/quickmetrix> |
| en-AU | <https://www.capterra.com.au/software/1043557/quickmetrix> |
| en-CA | <https://www.capterra.ca/software/1043557/quickmetrix> |
| en-GB | <https://www.capterra.co.uk/software/1043557/quickmetrix> |
| en-IE | <https://www.capterra.ie/software/1043557/quickmetrix> |
| en-IL | <https://www.capterra.co.il/software/1043557/quickmetrix> |
| en-IN | <https://www.capterra.in/software/1043557/quickmetrix> |
| en-NZ | <https://www.capterra.co.nz/software/1043557/quickmetrix> |
| en-SG | <https://www.capterra.com.sg/software/1043557/quickmetrix> |
| en-ZA | <https://www.capterra.co.za/software/1043557/quickmetrix> |

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