--- description: Get detailed information about Owner.com usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Owner.com Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Owner.com](/software/1039701/owner) # Owner.com Canonical: https://www.capterra.ae/software/1039701/owner Page: 1 / 6\ Next: [Next page](https://www.capterra.ae/software/1039701/owner?page=2) > Owner is a platform that helps restaurant owners manage their online presence and drive direct online sales. > > Verdict: Rated **4.6/5** by 108 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Owner.com? The platform is for restaurant owners looking to increase their direct online sales, without paying crazy fees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 108 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Owner ## Commercial Context - **Starting Price**: $499.00 - **Pricing model**: Flat Rate - **Pricing Details**: Best margins and predictable costs for restaurants doing +$5k/mo in online orders. $499/month. 0% restaurant fee. Special rates available for multi-location. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Campaign Management Software - Customer Accounts - Email Marketing Software - Kitchen/Menu Management - Loyalty Program - Marketing Automation Software - Mobile Access - Multi-Channel Marketing - Online Ordering Systems - Online Payments - Order Management Software - Order Tracking - Promotions Management - Restaurant POS Software - Rewards Management - Third-Party Integrations - Website Personalization ## Integrations (12 total) - Clover - DoorDash for Business - Epos Now - Lightspeed Restaurant - MenuSifu - Otter - QuickBooks Online - Square Point of Sale - Square for Restaurants - Stripe - Toast POS - Uber Eats ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software) - [Food Delivery Software](https://www.capterra.ae/directory/30861/food-delivery/software) - [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software) - [Online Ordering Systems](https://www.capterra.ae/directory/32698/online-ordering/software) ## Alternatives 1. [Restroworks](https://www.capterra.ae/software/142877/Restroworks) — 4.9/5 (643 reviews) 2. [Square Point of Sale](https://www.capterra.ae/software/154907/square-point-of-sale) — 4.6/5 (3032 reviews) 3. [Toast POS](https://www.capterra.ae/software/136301/toast-pos) — 4.1/5 (553 reviews) 4. [StoreKit](https://www.capterra.ae/software/203009/sk-takeaway) — 4.9/5 (108 reviews) 5. [ChowNow](https://www.capterra.ae/software/1012773/chownow) — 4.7/5 (47 reviews) ## Reviews ### "Owner.com is Easy to Set Up and Helps Customers Find You" — 5.0/5 > **Trey** | *12 December 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Owner was able to produce a better version of our previous website and app, for cheaper than we were paying before. They also track our SEO, allowing us to target customer bases better and shore up issues we find along the way. They also make saving customer information for online payments simple, allowing for more retention in potential customers. > > **Cons**: The primary negative in working with one of their websites is that while it is easy to build out pages for the site, more advanced customization isn't possible on your own or at all in some cases. > > Overall the process of switching over was very smooth. We were able to get everything set up quickly and have seen an uptick in sales and search engine hits steadily. They are also very attentive and helpful. ----- ### "Great product\! Tech consolidation and automation done right." — 5.0/5 > **Earl** | *17 June 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: So far the absolute best thing about Owner.com is the ease of use. Setup was dead simple, hardware worked right out of the box, website was built for me and they took feedback and made changes without me having to do anything other than review it. SEO is setup and is starting to work. Automated marketing has went out and is showing results. Reporting is decent and customer feedback is routed through the app for easy review. The menu is easy to edit and integration with Doordash so I could get rid of a tablet and printer makes it even easier (setting that up took 2 minutes). Ease of use is the best part about it. > > **Cons**: The communication from the representative that was my guide through all of the pre-live items AFTER I went live. Maybe I missed it but after you go live you are handed off to the regular support team and I didn't know that so for a day or so I felt like communication stopped. Once the correct method of communication was .... communicated things went super well. The support team answers the phone or emails quickly and actually have the answers and ability to fix/support the platform. > > Overall experience has been very positive. Expectations were explained well up front and they delivered what they said they would. Things took a little longer than I thought for initial "go live" but some of that was probably on me delaying/reviewing menu items. Support is fantastic so far (only needed to call after go live 1 time). Site works, hardware works, integration works, reporting works, marketing works. Order management is simple from the site or directly on the tablet which hasn't been my experience with other platforms. The ongoing training, online tutorials and webinars are great too. Overall experience has been very positive and I'm hoping it continues to be so. ----- ### "High Hopes for Owner.com" — 3.0/5 > **Shai** | *10 June 2026* | Food & Beverages | Recommendation rating: 6.0/10 > > **Pros**: What I liked most about Owner.com was the friendliness and the onboarding savings for signing up. The integration was seamless which was easy and did not disrupt any business operations. > > **Cons**: What I like least about Owner.com is the fast tracking push and the lack of listening to what the restaurant operator is looking to achieve. > > The overall experience was less than great. After 2 weeks of launching, I am still waiting for corrections to be made. ----- ### "SEO Non-Performance and Operational System Failures" — 1.0/5 > **Cindy** | *6 April 2026* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed. > > **Cons**: First, communication has been extremely disorganized. Without our acknowledgment and consent, Owner sent promotional emails mitipal times (including discounts and free item offers) to our entire customer database. These campaigns were not clearly written, resulting in significant confusion. As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss. Second, the system itself is unreliable and incomplete. On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast). Customers arrived to pick up their orders only to find that their food had not been prepared, leading to frustration and multiple negative reviews. Additionally, the refund system is severely limited. It only allows refunds by entering a total amount, without the ability to process itemized refunds. This creates serious complications, especially when taxes and tips are involved, and falls far below the standard functionality expected from a professional POS-integrated system. Most importantly, Owner markets themselves as providing SEO services. However, they have failed to deliver even the most basic SEO implementation. For example, our service areas are not listed on our website, which is fundamental for local SEO. We have had independent professionals evaluate the SEO performance over several months, and the results have shown no meaningful improvement. We raised these SEO concerns over two months ago and followed up again two weeks ago. To date, we have received no response. > > Overall, the vendor has failed to deliver the promised services, resulting in operational disruption, reputational damage, and financial loss. ----- ### "The Best Investment We’ve Made for Online Ordering" — 5.0/5 > **Eric** | *23 June 2026* | Restaurants | Recommendation rating: 3.0/10 > > **Pros**: What I like most about using Owner.com⁠ is that it allows us to offer our customers the same pricing they would pay in-store, even for delivery orders, without the inflated menu prices that come with third-party apps. It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS system, and keeps more of every sale in our business instead of paying large commission fees. The website is easy for customers to use, includes online ordering and rewards, and ultimately helps us provide better value while supporting a locally owned business. > > **Cons**: What I liked least was that the onboarding process took some time, and we still had a few integration and setup issues to work through. However, Owner.com has been very responsive, and we’re getting close to having everything running exactly the way we want. > > My overall experience with Owner.com⁠ has been excellent. The website is incredibly user-friendly for both our customers and our staff, making online ordering simple and seamless. One of the biggest benefits has been shifting sales away from third-party platforms like DoorDash and onto our own website, which means lower commission costs and more revenue staying in our business. While the onboarding process took some time and we had a few setup details to work through, the customer service team has been responsive and helpful every step of the way. Overall, it’s been a great investment for our restaurant and has helped us build stronger direct relationships with our customers. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ae/software/1039701/owner?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1039701/owner) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data