--- description: Get detailed information about Owner.com usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Owner.com Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Owner.com](/software/1039701/owner) # Owner.com Canonical: https://www.capterra.ae/software/1039701/owner Page: 1 / 6\ Next: [Next page](https://www.capterra.ae/software/1039701/owner?page=2) > Owner is a platform that helps restaurant owners manage their online presence and drive direct online sales. > > Verdict: Rated **4.6/5** by 112 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Owner.com? The platform is for restaurant owners looking to increase their direct online sales, without paying crazy fees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 112 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Owner ## Commercial Context - **Starting Price**: $499.00 - **Pricing model**: Flat Rate - **Pricing Details**: Best margins and predictable costs for restaurants doing +$5k/mo in online orders. $499/month. 0% restaurant fee. Special rates available for multi-location. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Campaign Management Software - Customer Accounts - Email Marketing Software - Kitchen/Menu Management - Loyalty Program - Marketing Automation Software - Mobile Access - Multi-Channel Marketing - Online Ordering Systems - Online Payments - Order Management Software - Order Tracking - Promotions Management - Restaurant POS Software - Rewards Management - Third-Party Integrations - Website Personalization ## Integrations (12 total) - Clover - DoorDash for Business - Epos Now - Lightspeed Restaurant - MenuSifu - Otter.ai - QuickBooks Online - Square Point of Sale - Square for Restaurants - Stripe - Toast POS - Uber Eats ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software) - [Food Delivery Software](https://www.capterra.ae/directory/30861/food-delivery/software) - [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software) - [Online Ordering Systems](https://www.capterra.ae/directory/32698/online-ordering/software) - [Catering Software](https://www.capterra.ae/directory/20023/catering/software) ## Alternatives 1. [Restroworks](https://www.capterra.ae/software/142877/Restroworks) — 4.9/5 (682 reviews) 2. [Square Point of Sale](https://www.capterra.ae/software/154907/square-point-of-sale) — 4.6/5 (3039 reviews) 3. [Toast POS](https://www.capterra.ae/software/136301/toast-pos) — 4.1/5 (554 reviews) 4. [StoreKit](https://www.capterra.ae/software/203009/sk-takeaway) — 4.9/5 (110 reviews) 5. [ChowNow](https://www.capterra.ae/software/1012773/chownow) — 4.7/5 (47 reviews) ## Reviews ### "Owner.com is Easy to Set Up and Helps Customers Find You" — 5.0/5 > **Trey** | *12 December 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Owner was able to produce a better version of our previous website and app, for cheaper than we were paying before. They also track our SEO, allowing us to target customer bases better and shore up issues we find along the way. They also make saving customer information for online payments simple, allowing for more retention in potential customers. > > **Cons**: The primary negative in working with one of their websites is that while it is easy to build out pages for the site, more advanced customization isn't possible on your own or at all in some cases. > > Overall the process of switching over was very smooth. We were able to get everything set up quickly and have seen an uptick in sales and search engine hits steadily. They are also very attentive and helpful. ----- ### "Great product\! Tech consolidation and automation done right." — 5.0/5 > **Earl** | *17 June 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: So far the absolute best thing about Owner.com is the ease of use. Setup was dead simple, hardware worked right out of the box, website was built for me and they took feedback and made changes without me having to do anything other than review it. SEO is setup and is starting to work. Automated marketing has went out and is showing results. Reporting is decent and customer feedback is routed through the app for easy review. The menu is easy to edit and integration with Doordash so I could get rid of a tablet and printer makes it even easier (setting that up took 2 minutes). Ease of use is the best part about it. > > **Cons**: The communication from the representative that was my guide through all of the pre-live items AFTER I went live. Maybe I missed it but after you go live you are handed off to the regular support team and I didn't know that so for a day or so I felt like communication stopped. Once the correct method of communication was .... communicated things went super well. The support team answers the phone or emails quickly and actually have the answers and ability to fix/support the platform. > > Overall experience has been very positive. Expectations were explained well up front and they delivered what they said they would. Things took a little longer than I thought for initial "go live" but some of that was probably on me delaying/reviewing menu items. Support is fantastic so far (only needed to call after go live 1 time). Site works, hardware works, integration works, reporting works, marketing works. Order management is simple from the site or directly on the tablet which hasn't been my experience with other platforms. The ongoing training, online tutorials and webinars are great too. Overall experience has been very positive and I'm hoping it continues to be so. ----- ### "Very expensive tech nightmare" — 1.0/5 > **Verified Reviewer** | *25 September 2026* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Ability to control my website without having to learn html. Last year I could get hold of support with no wait. This is no longer the case. No waits can be 45 minutes or longer outside normal hours. > > **Cons**: Tech issues have caused lost customers almost daily. They are master apologists but can't seem to fix one problem without causing another one. > > The tech problems have been far too many to list here. I've spent over 30 hours from April to August calling their support team over tech problems. 2 out of 3 scheduled appointments with their team were completely blown off. Short summary: severely botched onboarding setup, including did not offer that I no longer needed to pay Toast for their delivery services fees, pre orders were being held until the time due leaving us no time to complete the order (took weeks to fix it only to cause other problems) unable to send out emails without calling every time, requested supervisor call came at 11:40PM this week, coupons set up by support that caused us to give away a free $26 pizza with a $10 order and not just one like this, then a supervisor "fixed" it and got multiple phone calls that it still didn't work. I could go on and on and on here but they waste so much of my time that I don't have enough time to sufficiently warn you just how awful they are. Save your money. They are a NIGHTMARE. ----- ### "The Best Investment We’ve Made for Online Ordering" — 5.0/5 > **Eric** | *23 June 2026* | Restaurants | Recommendation rating: 3.0/10 > > **Pros**: What I like most about using Owner.com⁠ is that it allows us to offer our customers the same pricing they would pay in-store, even for delivery orders, without the inflated menu prices that come with third-party apps. It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS system, and keeps more of every sale in our business instead of paying large commission fees. The website is easy for customers to use, includes online ordering and rewards, and ultimately helps us provide better value while supporting a locally owned business. > > **Cons**: What I liked least was that the onboarding process took some time, and we still had a few integration and setup issues to work through. However, Owner.com has been very responsive, and we’re getting close to having everything running exactly the way we want. > > My overall experience with Owner.com⁠ has been excellent. The website is incredibly user-friendly for both our customers and our staff, making online ordering simple and seamless. One of the biggest benefits has been shifting sales away from third-party platforms like DoorDash and onto our own website, which means lower commission costs and more revenue staying in our business. While the onboarding process took some time and we had a few setup details to work through, the customer service team has been responsive and helpful every step of the way. Overall, it’s been a great investment for our restaurant and has helped us build stronger direct relationships with our customers. ----- ### "Owner.com truly delivers on all levels" — 5.0/5 > **David** | *8 June 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Detailed, knowledgeable on-boarding team that took the time to understand our business and its voice. Immediate results with improved SEO and better communication with guests. The guest-facing side of the product is an excellent user experience. > > **Cons**: The fee structure takes a minute to get used to, and I miss our brand-identity colors and fonts, but I believe we can add more design and content elements as we thrive on the platform > > Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an easy-to-use way are just a few of the positives my business has garnered just in the first week of go-live. The online payments flow through regularly, the visibility we enjoy via search engines is invaluable, and the ability to save our guests money when ordering for delivery with a consistent and fair delivery fee has increased our rates of guest retention. The post-go-live support has been at a high level, and their team made absolutely sure we had 100% competency before launch. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ae/software/1039701/owner?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1039701/owner) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data