--- description: Get detailed information about Questback usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Questback Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Questback](/software/1037172/questback) # Questback Canonical: https://www.capterra.ae/software/1037172/questback Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/1037172/questback?page=2) > Questback is an Experience Management platform. > > Verdict: Rated **4.7/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Questback? Questback delivers the best value for organizations with 20-2,000 employees, trusted by over 1,600 customers to elevate Customer and Employee Experience, offering proven results and lasting impact. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 55 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: QuestBack - **Founded**: 2000 ## Commercial Context - **Starting Price**: €2,500.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Questback for pricing. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, Finnish, French, German, Norwegian, Spanish, Swedish - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 36 more ## Features - Action Management - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - CSAT Survey Structure - Communication Management - Complaint Monitoring - Continuous Feedback - Customer Experience Management - Customer History - Customer Segmentation - Customizable Forms - Customizable Questions - Customizable Templates - Dashboard Software - Data Import/Export - Data Visualization Software - Email Management Software - Email Marketing Software - Engagement Tracking - Feedback Management - Goal Setting/Tracking - Mobile Survey - Multi-Channel Data Collection - Multi-Channel Distribution - Multi-Language - NPS Survey Structure - Negative Feedback Management - Offline Response Collection - Performance Management - Performance Review Management - Progress Tracking - Pulse Surveys - Question Branching - Question Library - Reporting/Analytics - SMS Messaging - Sentiment Analysis - Skip Logic - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Trend Analysis - URL Customization - Visual Analytics ## Integrations (1 total) - Startdeliver ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Survey Software](https://www.capterra.ae/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.ae/directory/30092/survey/software) - [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software) - [360 Degree Feedback Software](https://www.capterra.ae/directory/30666/360-degree-feedback/software) - [Employee Engagement Software](https://www.capterra.ae/directory/30817/employee-engagement/software) - [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software) ## Alternatives 1. [Typeform](https://www.capterra.ae/software/137289/typeform) — 4.7/5 (971 reviews) 2. [UmfrageOnline](https://www.capterra.ae/software/201674/enquetes-maken) — 4.6/5 (1727 reviews) 3. [Google Forms](https://www.capterra.ae/software/176571/google-forms) — 4.7/5 (11477 reviews) 4. [SurveyMonkey](https://www.capterra.ae/software/32728/surveymonkey) — 4.6/5 (10474 reviews) 5. [Jotform](https://www.capterra.ae/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) ## Reviews ### "More than just a survey tool" — 5.0/5 > **Essi** | *17 June 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Questback is its ease to use and the wide range of features available for survey design and analysis. The platform is continuously being developed, which means new improvements and functionalities are regularly introduced One of the most valuable features for me is LiveReports. It makes reporting faster and more efficient, allowing stakeholders to access results in real time without the need for manual reporting. I also highly value the support and consulting services provided by Questback. Being able to discuss survey design, question wording, scales, and research methodology with experienced experts is extremely helpful when planning and conducting research projects. > > **Cons**: Like any survey tool, Questback has its limitations. Thankfully the platform is continuously improving. > > My experience with Questback has been very positive. Beyond the platform itself, I particularly value the support to survey design and methodology with experienced experts whenever needed. ----- ### "High-quality survey tool with extensive features" — 5.0/5 > **Patrick** | *30 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Superb customer support and service. Responses are always helpful and come back very quickly. The tool’s features for creating surveys and generating reports are user-friendly and leave nothing to be desired. > > **Cons**: Working with multiple data sets when creating reports could be made even more user-friendly by allowing the order of the data sets to be changed via drag-and-drop. ----- ### "Questback is the best value for your money\!" — 5.0/5 > **Roman** | *5 June 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Great customer support through a survey experienced consultant. A vey good tool that is mostly self-explanatory (high level of ease of use) and gives fast feedback results. The simulation of the user interface makes it easier to design a good survey. I low the live survey results. > > **Cons**: Did not really find a critical area yet. If I had to pick an area, it would be that fact that it has many options, that makes it feel more complex for beginners, but it is also a USP. > > Great mix of human expert consultant support and quick tool feedback through a well designed tool. I am amazed how fast I received results and how efficient the tool took care of many tasks we used to have in the past. ----- ### "A vital tool in our courses continual improvement and development" — 5.0/5 > **john** | *20 October 2022* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: I find Questback a very easy evaluation tool - evaluations can be set up in advance especially during heavy course periods - knowing that the evaluation is set up allows me to concentrate on upcoming courses.The report design feature allows me to modify each evaluation to the clients needs making it easier for the reading and analysis of each report.The duplication feature is perfect for the same courses that we run for different clients during the yearly schedule - just changing names and dates makes the setting up of evaluations so much quicker > > **Cons**: I do not have any concerns with using Questback > > Questback has been a vital tool in appraising the customer feedback on our courses, allowing us to ensure that we continually strive to improve our delivery of our courses.The clients can ascertain how the course went and how their staff found the course beneficial to their professional growth and their continuing professional development ----- ### "Easy to use" — 5.0/5 > **Lyn** | *3 March 2023* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: Questback allow for easy building of complex surveys, the branching means surveys can be build with many questions but users only see necessary ones. The ability to either upload lists of users and track completion via the system makes it so easy to run surveys anonymously or not with ease. It is also good to be able to use data input in reporting ie staff department whilst keeping the survey anonymous. Using links and QR codes is also usefull at times. being able to share links to teh live reporting means other staff can access reports as and when needed. > > **Cons**: Would be good to be able to test one question or a small selected section of the survey when writing a long survey raher than have to test the wole thing > > we use for student and staff surveys as well as 360s and many other inhose and external surveys through the year, also for feedback on courses etc where reports are sent directly to staff via notifications ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/1037172/questback?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1037172/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data