---
description: Get detailed information about Smiddle Siebel CRM Connector usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smiddle Siebel CRM Connector Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Smiddle Siebel CRM Connector](/software/1036914/smiddle-sibel-crm-connector)

# Smiddle Siebel CRM Connector

Canonical: https://www.capterra.ae/software/1036914/smiddle-sibel-crm-connector

> Smiddle Siebel CRM Connector combines the functionality of the Cisco contact center with your Siebel CRM in a single interface.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Smiddle Siebel CRM Connector?

Enterprises with large and medium-sized contact centers. Customers using Cisco Contact Center (UCCE, UCCX)
Clients span e-commerce, retail, consumer services, banking, and insurance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smiddle
- **Founded**: 2015

## Commercial Context

- **Pricing Details**: Please contact Smiddle for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Linux (On-Premise)
- **Supported Languages**: English, Polish, Russian, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Agent Interface
- Automated Routing
- Contact Management Software
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management Software

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Related Categories

- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)
- [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [HubSpot CRM](https://www.capterra.ae/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.ae/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Smiddle" — 5.0/5

> **Aleksandr** | *2 January 2023* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: In my opinion, the main advantage is the ability to flexibly customize the solution to meet the needs of users.
> 
> **Cons**: The product fully meets the needs, allows the necessary customization
> 
> The solution is used to implement an alternative channel of communication with customers. Allowed to process both audio and video customer calls

## Links

- [View on Capterra](https://www.capterra.ae/software/1036914/smiddle-sibel-crm-connector)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/275313/Smiddle-Sibel-CRM-Connector/> |
| en-AE | <https://www.capterra.ae/software/1036914/smiddle-sibel-crm-connector> |
| en-AU | <https://www.capterra.com.au/software/1036914/smiddle-sibel-crm-connector> |
| en-CA | <https://www.capterra.ca/software/1036914/smiddle-sibel-crm-connector> |
| en-GB | <https://www.capterra.co.uk/software/1036914/smiddle-sibel-crm-connector> |
| en-IE | <https://www.capterra.ie/software/1036914/smiddle-sibel-crm-connector> |
| en-IL | <https://www.capterra.co.il/software/1036914/smiddle-sibel-crm-connector> |
| en-IN | <https://www.capterra.in/software/1036914/smiddle-sibel-crm-connector> |
| en-NZ | <https://www.capterra.co.nz/software/1036914/smiddle-sibel-crm-connector> |
| en-SG | <https://www.capterra.com.sg/software/1036914/smiddle-sibel-crm-connector> |
| en-ZA | <https://www.capterra.co.za/software/1036914/smiddle-sibel-crm-connector> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Smiddle Siebel CRM Connector","description":"Smiddle Siebel CRM Connector integrates the call center operator workplace into Siebel CRM. Our software product allows you to work with voice calls, chats, and video calls in a single interface without having to switch between different applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2e34ab85-9de2-40a5-b5ce-93150bf9c9eb.png","url":"https://www.capterra.ae/software/1036914/smiddle-sibel-crm-connector","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1036914/smiddle-sibel-crm-connector#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.ae/software/1036914/smiddle-sibel-crm-connector#faqs","mainEntity":[{"name":"What Is Smiddle Siebel CRM Connector?","@type":"Question","acceptedAnswer":{"text":"Smiddle Siebel CRM Connector integrates the call center operator workplace into Siebel CRM. Our software product allows you to work with voice calls, chats, and video calls in a single interface without having to switch between different applications.","@type":"Answer"}},{"name":"Who Uses Smiddle Siebel CRM Connector?","@type":"Question","acceptedAnswer":{"text":"Enterprises with large and medium-sized contact centers. Customers using Cisco Contact Center (UCCE, UCCX)Clients span e-commerce, retail, consumer services, banking, and insurance.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Smiddle Siebel CRM Connector","position":3,"item":"/software/1036914/smiddle-sibel-crm-connector","@type":"ListItem"}],"@id":"https://www.capterra.ae/software/1036914/smiddle-sibel-crm-connector#breadcrumblist"}]}
</script>