--- description: Get detailed information about Astalty usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Astalty Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Astalty](/software/1036745/astalty) # Astalty Canonical: https://www.capterra.ae/software/1036745/astalty Page: 1 / 9\ Next: [Next page](https://www.capterra.ae/software/1036745/astalty?page=2) > NDIS software for Australian disability service providers. Scheduling, compliance, invoicing, and support coordination in one platform. > > Verdict: Rated **4.8/5** by 199 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Astalty? NDIS registered providers across Australia delivering SIL, support coordination, community access, in-home support, allied health, and recovery coaching, from small teams to large organisations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 199 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Astalty ## Commercial Context - **Starting Price**: A$30.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: $64 per user/month for standard users. $30 per user/month for support workers. Unlimited participants included. 14-day free trial, no credit card required. 90-day money-back guarantee. No lock-in contracts, cancel anytime. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia ## Features - Calendar Management - Case Notes - Client Management - Compliance Management - Document Management Software - Goal Setting/Tracking - Referral Management - Scheduling Software ## Integrations (4 total) - Docusign - Google Calendar - Microsoft Outlook - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Workforce Management Software](https://www.capterra.ae/directory/30210/workforce-management/software) ## Related Categories - [Workforce Management Software](https://www.capterra.ae/directory/30210/workforce-management/software) - [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software) - [Social Work Case Management Software](https://www.capterra.ae/directory/31462/social-work-case-management/software) ## Alternatives 1. 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The interface was simple enough to learn, and after using it for a while, it became part of my daily workflow. > > **Cons**: There were a few times when I wished some features were a little more flexible or had more customization options. It also took a bit of time to get used to where everything was at first, but nothing that really affected my overall experience. > > Overall, I had a positive experience using Astalty. It helped keep work organized and made it easier to stay on top of tasks. Once I got familiar with the platform, it was straightforward to use and did what I needed it to do. It was a helpful tool for keeping things running smoothly. ----- ### "Support Coordinator Experience - Sole Trader" — 5.0/5 > **Catherine** | *1 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Astalty can be as simple or as intricate as you want it to be. It is user friendly and intuitive and the support is excellent - both the FAQ's and videos and the very quick customer service. They listen when you suggest something that will be useful to add. It really is an all in one package for support coordination and it makes my role easier. It is easy to add employees or contractors to and it supports the back end of my business with integration to Xero. Excellent investment and great value for money. > > **Cons**: It is generally easy to make a work around to if there is something that I want done differently to how it is normally set up. > > Excellent overall experience. I like that when I reach out for support, they respond quickly and really try to understand what I am trying to achieve. ----- ### "Early adopter" — 5.0/5 > **Grant** | *1 June 2026* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: They've always continued to evolve along with the ndis, helping me keep my business running smoothly > > **Cons**: It would be good to have an AI assistant built into it, Reading and learning from all the documents that are uploaded about that client > > The customer service has always been excellent, they always make sure before rolling it out a new feature, it's tried and tested. ----- ### "Powerful, Reliable, and Incredible Value for Money" — 5.0/5 > **Alison** | *1 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Astalty is the first CRM I've used that genuinely feels like it was built for Support Coordinators. Having used numerous CRMs over the years—and even designed my own in a previous business—I appreciate how intuitive, comprehensive, and efficient it is. The workflows, automation, compliance features, and participant management tools save me significant time while helping me deliver a better service. The support is also exceptional; the team is responsive, knowledgeable, and genuinely invested in improving the platform. For the price, the value for money is outstanding. > > **Cons**: One feature I'm particularly looking forward to is the introduction of budget periods. However, given the pace of development and the team's commitment to continuous improvement, I'm confident this is already on the roadmap and will only make an already excellent system even better. > > My overall experience with Astalty has been excellent. I've been using it for two years and it has become an essential part of how I manage my Support Coordination business. The system is reliable, easy to use, and continues to evolve with the needs of the sector. What has impressed me most is that Astalty combines powerful functionality with exceptional customer support, which is something I've rarely found in other CRMs. The team genuinely listens to feedback and is committed to ongoing improvement. As someone who has used many CRMs and even designed my own in a previous business, I can confidently say that Astalty is the best CRM I've worked with and offers outstanding value for money. ----- ### "Streamlined NDIS billing and case management" — 5.0/5 > **Leah** | *20 June 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The Xero integration is incredibly seamless and completely eliminates the need to double enter invoices or rely on manual spreadsheets for billing. It also has strict front end data validation, which stops staff from entering incorrect NDIS line items and saves a massive amount of time troubleshooting PRODA bulk upload errors. The transparent, flat per user pricing structure is also a huge plus. > > **Cons**: The rostering and shift management features are a bit basic. If you are managing a massive, distributed team, it lacks some of the more advanced features like automated worker matching or open shift bidding that purely rostering focused platforms offer. > > Overall, it is an exceptionally reliable platform, particularly if your business leans heavily into support coordination, participant management, and compliance. It drastically cuts down on administrative overhead and the manual data entry usually required to get paid accurately in the NDIS space. The interface is intuitive to navigate and the platform feels like it was genuinely built by people who understand the disability sector. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ae/software/1036745/astalty?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1036745/astalty) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data