---
description: Get detailed information about Astalty usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Astalty Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

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# Astalty

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> NDIS software for Australian disability service providers. Scheduling, compliance, invoicing, and support coordination in one platform.
> 
> Verdict: Rated **4.8/5** by 200 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Astalty?

NDIS registered providers across Australia delivering SIL, support coordination, community access, in-home support, allied health, and recovery coaching, from small teams to large organisations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 200 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Astalty

## Commercial Context

- **Starting Price**: A$30.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: $64 per user/month for standard users. $30 per user/month for support workers. Unlimited participants included.

14-day free trial, no credit card required. 90-day money-back guarantee. 

No lock-in contracts, cancel anytime.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Calendar Management
- Case Notes
- Client Management
- Compliance Management
- Document Management Software
- Goal Setting/Tracking
- Referral Management
- Scheduling Software

## Integrations (4 total)

- Docusign
- Google Calendar
- Microsoft Outlook
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Workforce Management Software](https://www.capterra.ae/directory/30210/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.capterra.ae/directory/30210/workforce-management/software)
- [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software)
- [Social Work Case Management Software](https://www.capterra.ae/directory/31462/social-work-case-management/software)

## Alternatives

1. [CharityTracker](https://www.capterra.ae/software/132388/charitytracker) — 4.5/5 (1063 reviews)
2. [Collaborate](https://www.capterra.ae/software/143681/collaborate) — 4.6/5 (46 reviews)
3. [My Junna](https://www.capterra.ae/software/178861/junna-care) — 4.8/5 (39 reviews)
4. [Carepatron](https://www.capterra.ae/software/195467/care-patron) — 4.4/5 (859 reviews)
5. [Casebook](https://www.capterra.ae/software/200357/casebook-platform) — 4.2/5 (86 reviews)

## Reviews

### "easy to use system" — 5.0/5

> **lachelle** | *28 May 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows
> 
> **Cons**: price for sole traders I looked into it as a sole trader, and it was out of my price range I would have to build more clients
> 
> easy to use Digital service agreements and e-signatures
Task boards and reminders are great to keep up to date with clients

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### "Support Coordinator Experience - Sole Trader" — 5.0/5

> **Catherine** | *1 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Astalty can be as simple or as intricate as you want it to be. It is user friendly and intuitive and the support is excellent - both the FAQ's and videos and the very quick customer service. They listen when you suggest something that will be useful to add. It really is an all in one package for support coordination and it makes my role easier. It is easy to add employees or contractors to and it supports the back end of my business with integration to Xero. Excellent investment and great value for money.
> 
> **Cons**: It is generally easy to make a work around to if there is something that I want done differently to how it is normally set up.
> 
> Excellent overall experience. I like that when I reach out for support, they respond quickly and really try to understand what I am trying to achieve.

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### "Early adopter" — 5.0/5

> **Grant** | *1 June 2026* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: They've always continued to evolve along with the ndis, helping me keep my business running smoothly
> 
> **Cons**: It would be good to have an AI assistant built into it, Reading and learning from all the documents that are uploaded about that client
> 
> The customer service has always been excellent, they always make sure before rolling it out a new feature, it's tried and tested.

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### "Excellent CRM for NDIS Providers with Outstanding Support" — 5.0/5

> **Julie** | *2 June 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: \* Simple and easy to learn, with an intuitive interface that doesn’t require extensive training.
\* Outstanding customer support that is always quick to respond and helpful when resolving issues or explaining features.
\* Local company with a strong understanding of the needs of NDIS providers.
\* Excellent participant record management, making it easy to store, access, and retrieve information.
\* Powerful reporting capabilities that help monitor participant budgets, support coordinator hours, and weekly utilisation.
\* Seamless integration with Xero, including easy batch invoice creation that saves significant administration time.
\* Extensive reporting options that are straightforward to create, customise, and manage.
\* Ability to send service agreements, consent forms, and other documents electronically for signature.
\* E-signature pricing is very reasonable at $1.00 per signature request, regardless of how many documents are included in the same request.
> 
> **Cons**: The e-signature functionality attracts an additional cost. However, the pricing is very reasonable and represents good value for the convenience it provides.
> 
> My overall experience with Astalty has been extremely positive. It has become an essential part of running my support coordination business due to its simplicity, reliability, and excellent functionality. The system makes it easy to manage participant records, monitor hours and budgets, generate reports, and create invoices through its Xero integration.

What really sets Astalty apart is the customer service. The support team is responsive, knowledgeable, and genuinely committed to helping users get the most out of the platform. Whenever I have needed assistance, I have received prompt and helpful responses.

The reporting features are particularly valuable, allowing me to keep track of participant funding utilisation and staff workloads with minimal effort. The e-signature functionality is also very useful for managing service agreements and consent forms electronically.

Overall, Astalty provides an excellent balance between functionality and ease of use. It has streamlined many of my business processes and significantly reduced administrative workload. I would highly recommend it to other NDIS providers looking for a practical, reliable, and well-supported CRM solution.

-----

### "The Best Supoort Coordination Software, and I have been a SC for over 10 Yrs" — 5.0/5

> **Elizabeth** | *3 June 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I set up as an Independant Support coordinator 12 months ago and looked for a software program to meet my develping needs. As a NDIS Support Coordinator I have used many software programs to do my role, many never had quite the right mix of tabs to be useful as they where not specifically set up for NDIS SUpport coord. Trialling Astalty for free was great and I quickly decided this was the software I had been wanting for years. 

While I have had to get used to the nuances of the software, the staff, traing guides and videos have been great realy informative and the regular online traing a bonus. I took up the full membership and it is an integral part of my business. Astalty has streamline my business operations behind the scenes with billing being intergrated to my Xero account that sends invoices to plan managers and updates and sends the payments to my business bank account so much easier.
> 
> **Cons**: the only things is it cant do is input my information and send invoices without my input LOL. Really I am totally grateful and won over by Astalty, Well done everyone for a fantastic product.
> 
> My expereince has been great, I know it will do all I want, even those things, i dont even know I want at this point as Astalty are always devolpoing new updates and services

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## Links

- [View on Capterra](https://www.capterra.ae/software/1036745/astalty)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/274996/Astalty/> |
| en-AE | <https://www.capterra.ae/software/1036745/astalty> |
| en-AU | <https://www.capterra.com.au/software/1036745/astalty> |
| en-CA | <https://www.capterra.ca/software/1036745/astalty> |
| en-GB | <https://www.capterra.co.uk/software/1036745/astalty> |
| en-IE | <https://www.capterra.ie/software/1036745/astalty> |
| en-IL | <https://www.capterra.co.il/software/1036745/astalty> |
| en-IN | <https://www.capterra.in/software/1036745/astalty> |
| en-NZ | <https://www.capterra.co.nz/software/1036745/astalty> |
| en-SG | <https://www.capterra.com.sg/software/1036745/astalty> |
| en-ZA | <https://www.capterra.co.za/software/1036745/astalty> |

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