---
description: Get detailed information about DigitalRoute usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DigitalRoute Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [iPaaS Software](/directory/32296/ipaas/software) > [DigitalRoute](/software/1036704/usage)

# DigitalRoute

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> DigitalRoute connects with any system in your IT infrastructure to collect, process, meter, and distribute system-ready billing records
> 
> Verdict: Rated **4.8/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses DigitalRoute?

Organizations with a variety of data, such as: &#10;• AI Usage Data from embedded products or services&#10;• 2+ products or services &#10;• Multiple billing systems not integrated&#10;• Order-to-Cash Optimization

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 13 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: DigitalRoute

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact DigitalRoute
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Audience Targeting
- Big Data Analytics
- Campaign Management Software
- Cloud Data Integration
- Compliance Tracking
- Customizable Templates
- Dashboard Software
- Data Aggregation and Publishing
- Data Analysis Tools
- Data Capture and Transfer
- Data Cleansing
- Data Connectors
- Data Discovery Software
- Data Extraction Software
- Data Import/Export
- Data Integration
- Data Management Software
- Data Mapping
- Data Profiling
- Data Quality Control
- Data Security
- Data Synchronization
- Data Transformation
- Data Visualization Software
- Data Warehouse Software
- Drag & Drop
- Duplicate Detection
- ETL Software
- Forms Management
- Information Governance
- Integration Management
- Master Data Management Software
- Match & Merge
- Metadata Management Tools
- Multi-Channel Distribution
- Multiple Data Sources
- Policy Management Software
- Pre-built Connectors
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Revenue Recognition Software
- Subscription Management Software
- Third-Party Integrations
- Version Control
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [iPaaS Software](https://www.capterra.ae/directory/32296/ipaas/software)

## Related Categories

- [iPaaS Software](https://www.capterra.ae/directory/32296/ipaas/software)
- [ETL Software](https://www.capterra.ae/directory/31099/etl/software)
- [Integration Software](https://www.capterra.ae/directory/8/integration/software)
- [Data Discovery Software](https://www.capterra.ae/directory/31129/data-discovery/software)
- [Data Quality Software](https://www.capterra.ae/directory/31126/data-quality/software)

## Alternatives

1. [BlueConic](https://www.capterra.ae/software/148284/blueconic) — 4.3/5 (16 reviews)
2. [Tableau](https://www.capterra.ae/software/77260/tableau) — 4.6/5 (2356 reviews)
3. [Lobster Data World](https://www.capterra.ae/software/149625/lobsterdata) — 4.8/5 (22 reviews)
4. [Nexla](https://www.capterra.ae/software/159398/nexla) — 4.9/5 (9 reviews)
5. [Domo](https://www.capterra.ae/software/119119/domo) — 4.3/5 (331 reviews)

## Reviews

### "developer view" — 4.0/5

> **Karel** | *26 October 2023* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: Criteria for finding junior developers can be low. As it is low code platform. For correct use case they are the best choice.
> 
> **Cons**: As it is low code platform it can be hard to add function that is not present.

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### "Good DR Product" — 5.0/5

> **Herschel Gordon** | *26 October 2023* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Negotiable; Accessible; Willing to work together
> 
> **Cons**: Not in country; Would be good to have technical teams on site (at times) although not critical
> 
> Very good; Open to new ideas; to negotiate;

-----

### "Digital Route review" — 4.0/5

> **David** | *26 October 2023* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Digital Route are a very good organization with its innovative solutions and dedication to customer satisfaction. They have a user centric and solution lead approach to dealing with their customers and in a rapidly evolving tech landscape, Digital Route standout as a leading vendor in the Mediation space
> 
> **Cons**: While Digital Route certainly has numerous positive aspects, there are some negative points. Primarily this is around the licensing of optional features. While the product has a lot of core features, for optional features there is an extra cost.
> 
> Digital route are a pleasure to deal with. They are very engaging and have a team of excellent solution architects, project managers and customer support

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### "True Data Mediation & Engineering Product" — 5.0/5

> **Manish** | *3 November 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Zero down time architecture, Plugins support and extensibility of the product through Development Tool Kit comes as big boost to tailor and launch new integrations.  Though lately they have brought the support for various open-source technology trends such as Avro and protobuf.
> 
> **Cons**: Customer service area \&amp; openness to customer voice is concern.  &#10;Another area is documentation, lately there have been good improvements, however we still feel they need to make technical parameters open to configure and clearly document the defaults.
> 
> Digital Route Team are innovators and world leaders in Data Mediation,  they have been keeping up pace with latest technology trends and also embracing open source protocols.  Partnership with Digital Route allows us to launch services frequently

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### "Great scalable platform" — 5.0/5

> **Bernardo** | *31 May 2024* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: it is a very scalable and reliable platform
> 
> **Cons**: The cost of the agreement is getting higher
> 
> Great experience overall.  The professional services team is great to work with and provide very good value for the cost with very good timely results

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## Links

- [View on Capterra](https://www.capterra.ae/software/1036704/usage)

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