---
description: Get detailed information about ConSol CM/Ticketing usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ConSol CM/Ticketing Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [ConSol CM/Ticketing](/software/1035598/consol-cmticketing)

# ConSol CM/Ticketing

Canonical: https://www.capterra.ae/software/1035598/consol-cmticketing

> ConSol CM/Ticketing is used to efficiently manage and process requests of all kinds. Say Goodbye to excel lists and email chaos.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ConSol CM/Ticketing?

Use ConSol CM/Ticketing to receive and process inquiries. Bulky Excel lists and e-mails wasting away in obscure mailboxes become a thing of the past.

## About the vendor

- **Company**: ConSol Consulting & Solutions Software
- **Location**: Muenchen, Germany
- **Founded**: 1984

## Commercial Context

- **Starting Price**: €59.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Knowledge Base Management
- Queue Management
- Service Level Agreement (SLA) Management

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support

## Category

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3414 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18775 reviews)
3. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4078 reviews)
4. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1721 reviews)
5. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1776 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1035598/consol-cmticketing)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1035598/consol-cmticketing> |
| de-AT | <https://www.capterra.at/software/1035598/consol-cmticketing> |
| de-CH | <https://www.capterra.ch/software/1035598/consol-cmticketing> |
| en | <https://www.capterra.com/p/267480/ConSol-CMTicketing/> |
| en-AE | <https://www.capterra.ae/software/1035598/consol-cmticketing> |
| en-AU | <https://www.capterra.com.au/software/1035598/consol-cmticketing> |
| en-CA | <https://www.capterra.ca/software/1035598/consol-cmticketing> |
| en-GB | <https://www.capterra.co.uk/software/1035598/consol-cmticketing> |
| en-IE | <https://www.capterra.ie/software/1035598/consol-cmticketing> |
| en-IL | <https://www.capterra.co.il/software/1035598/consol-cmticketing> |
| en-IN | <https://www.capterra.in/software/1035598/consol-cmticketing> |
| en-NZ | <https://www.capterra.co.nz/software/1035598/consol-cmticketing> |
| en-SG | <https://www.capterra.com.sg/software/1035598/consol-cmticketing> |
| en-ZA | <https://www.capterra.co.za/software/1035598/consol-cmticketing> |
| fr | <https://www.capterra.fr/software/1035598/consol-cmticketing> |
| fr-BE | <https://fr.capterra.be/software/1035598/consol-cmticketing> |
| fr-CA | <https://fr.capterra.ca/software/1035598/consol-cmticketing> |
| fr-LU | <https://www.capterra.lu/software/1035598/consol-cmticketing> |
| it | <https://www.capterra.it/software/1035598/consol-cmticketing> |
| nl | <https://www.capterra.nl/software/1035598/consol-cmticketing> |
| nl-BE | <https://www.capterra.be/software/1035598/consol-cmticketing> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"ConSol CM/Ticketing","description":"ConSol CM / Ticketing enables organizations to efficiently manage and process customer requests as well as internal inquiries of all kinds. All incoming requests are consolidated from multiple sources and captured as tickets in a central system, creating full transparency and control over service processes.\n\nFrom this central workspace, teams can organize, prioritize, and assign tasks to the appropriate employees or departments. The system clearly tracks the status of each ticket, showing what has already been done, who is responsible, and which steps are still pending.\n\nWith its structured workflows and clear overview of all activities, ConSol CM / Ticketing helps teams collaborate more effectively, respond faster to requests, and ensure that no task or inquiry gets lost.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/05f8f471-a53e-4ee7-b491-2731bcaea1bd.jpeg","url":"https://www.capterra.ae/software/1035598/consol-cmticketing","@id":"https://www.capterra.ae/software/1035598/consol-cmticketing#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"offers":{"price":"59","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise"},{"@id":"https://www.capterra.ae/software/1035598/consol-cmticketing#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is ConSol CM/Ticketing?","@type":"Question","acceptedAnswer":{"text":"ConSol CM / Ticketing enables organizations to efficiently manage and process customer requests as well as internal inquiries of all kinds. All incoming requests are consolidated from multiple sources and captured as tickets in a central system, creating full transparency and control over service processes.From this central workspace, teams can organize, prioritize, and assign tasks to the appropriate employees or departments. The system clearly tracks the status of each ticket, showing what has already been done, who is responsible, and which steps are still pending.With its structured workflows and clear overview of all activities, ConSol CM / Ticketing helps teams collaborate more effectively, respond faster to requests, and ensure that no task or inquiry gets lost.","@type":"Answer"}},{"name":"Who Uses ConSol CM/Ticketing?","@type":"Question","acceptedAnswer":{"text":"Use ConSol CM/Ticketing to receive and process inquiries. Bulky Excel lists and e-mails wasting away in obscure mailboxes become a thing of the past.","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/1035598/consol-cmticketing#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"ConSol CM/Ticketing","position":3,"item":"/software/1035598/consol-cmticketing","@type":"ListItem"}]}]}
</script>
