---
description: Get detailed information about Lookout usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lookout Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/30812/home-care/software) > [Lookout](/software/1035528/the-lookout-way)

# Lookout

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> Lookout's all-in-one software makes it easy for home care providers, and their teams, to provide the highest quality client care.
> 
> Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Lookout?

All-in-one home care service delivery software for Australian home care providers. 

See better care with Lookout.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 38 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Lookout Way

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact The Lookout Way for pricing information.
https://www.thelookoutway.com/pricing
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Appointment Management
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Claims Management Software
- Client Management
- Communication Management
- Compliance Management
- Employee Management
- For Long Term Care
- Geriatric Care
- Incident Management Software
- Medication History
- Mobile Access
- Patient Records Management
- Point of Care System
- Reporting & Statistics
- Scheduling Software
- Staff Management

## Integrations (5 total)

- Intercom
- Sisense
- Tanda
- Workato
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Home Care Software](https://www.capterra.ae/directory/30812/home-care/software)

## Related Categories

- [Home Care Software](https://www.capterra.ae/directory/30812/home-care/software)
- [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software)
- [Long Term Care Software](https://www.capterra.ae/directory/30109/long-term-care/software)
- [Assisted Living Software](https://www.capterra.ae/directory/10034/assisted-living/software)

## Alternatives

1. [GEOH](https://www.capterra.ae/software/207985/geoh) — 4.9/5 (154 reviews)
2. [eRSP](https://www.capterra.ae/software/129443/ersp) — 4.2/5 (99 reviews)
3. [AxisCare](https://www.capterra.ae/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
4. [ShiftCare](https://www.capterra.ae/software/1016141/shiftcare) — 4.6/5 (145 reviews)
5. [CareSmartz360](https://www.capterra.ae/software/147660/caresmartz360) — 4.8/5 (182 reviews)

## Reviews

### "Home Care Manager review of Lookout" — 5.0/5

> **Rebecca** | *30 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, neat, dynamic. Responsive customer service and troubleshooting.
> 
> **Cons**: Some features not quite there yet but on the roadmap for implementation.
> 
> Our experience has been positive. We have received positive feedback from staff and consumer users. User friendly, clear, good support.

-----

### "Happy with the change" — 4.0/5

> **Joanne** | *16 July 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I like the uninvestigated observations section. It alerts the care advisors to any changes in clients condition- health, social etc straight away. Carers like that CA can reply back to them.
> 
> **Cons**: Unable to find documents. Once in notebook they are lost. Need to be able to find these more easily. 
Clients and families still not able to see carer notes.
> 
> Overall I like it. There are some areas that still need to be looked at but overall it has been a positive change.

-----

### "Go-live a month ago and we are very happy with Lookout" — 5.0/5

> **Aria** | *5 July 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Good design, easy to use, good UI.
The ticket system is so powerful in operational management and implementing workflows/processes. Very flexible in designing ticket types, templates, team communication, and reminder.
> 
> **Cons**: No client-level authorisation. Risk AI needs improvement and option to de-escalate.
> 
> Very positive. The implementation team was very supportive throughout the process. The system is well designed and easy to use. We are also integrating our operational management processes into the ticket system and it improved efficiency.

-----

### "Very Good but need more improvement." — 4.0/5

> **Silvia** | *25 June 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Checking clients details. Be able to follow statement and some scheduler
> 
> **Cons**: Need to be able find old notes, going back page by page until fins old notes.
> 
> Good, but need more improvement to be able to use this app.

-----

### "Easy to Use" — 4.0/5

> **Jas** | *11 July 2024* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, it is quick to find details about clients.
> 
> **Cons**: Nothing yet as I do not use all the options on it.

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## Links

- [View on Capterra](https://www.capterra.ae/software/1035528/the-lookout-way)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267398/The-Lookout-Way/> |
| en-AE | <https://www.capterra.ae/software/1035528/the-lookout-way> |
| en-AU | <https://www.capterra.com.au/software/1035528/the-lookout-way> |
| en-CA | <https://www.capterra.ca/software/1035528/the-lookout-way> |
| en-GB | <https://www.capterra.co.uk/software/1035528/the-lookout-way> |
| en-IE | <https://www.capterra.ie/software/1035528/the-lookout-way> |
| en-IL | <https://www.capterra.co.il/software/1035528/the-lookout-way> |
| en-IN | <https://www.capterra.in/software/1035528/the-lookout-way> |
| en-NZ | <https://www.capterra.co.nz/software/1035528/the-lookout-way> |
| en-SG | <https://www.capterra.com.sg/software/1035528/the-lookout-way> |
| en-ZA | <https://www.capterra.co.za/software/1035528/the-lookout-way> |

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