17 years helping Emirati businesses
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Delivra
What Is Delivra?
Delivra is a marketing platform that provides B2B and B2C marketers with powerful automation tools to simplify multi-channel marketing and effectively reach customers. Leverage your data through robust CRM integrations to send highly personalized, relevant email and SMS messaging at just the right time for each subscriber. And if you need support along the way, our highly experienced professional services team can become an extension of your team.
Who Uses Delivra?
Delivra empowers small and medium-sized organizations, both B2B and B2C, to achieve business goals through multichannel marketing software and professional services.
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Reviews of Delivra
A Lifesaver for our Company
Comments: VERY positive, I can not recommend them highly enough!!!
Pros:
Literally one of the best tools I have in my arsenal! Delivra helps me reach my customers and potential customers in a professional and easy to use way. Every time I have contacted customer support they've been great to work with and help me resolve my issue easy - and usually it's user error not Delivra!
Cons:
The reporting is sometimes over whelming because I don't need it to be as intricate as it is. But for many I think this is exactly what they are looking for.
Alternatives Considered:
Solid Email Marketing Platform
Comments: Overall, Delivra is a pretty intuitive email marketing platform that works well and is similar to some of the other big names in the business. When we've needed help, the customer service has been available and helpful.
Pros:
Drag and drop editor is easy to use; mostly intuitive functionality; love that we can schedule emails far in advance; cloning a previous email makes sending weekly emails where the only change is the recipients super simple; imports are easy
Cons:
Some of the more complex functions are a little more difficult than I had hoped for, but we're still working through those and Delivra's customer service has been very helpful with these functions in the past when we've needed their help
Redbrick Response
last month
Hi Josh, thank you for your amazing review! We love when our customers take the time to let us know how we're doing!!
Delivra Review
Comments: Great staff. Nice product, but getting started with the new system is a bumpy ride.
Pros:
Whenever I have had need to ask for help all staff are very friendly, personal, and helpful. They take suggestions seriously.
Cons:
New system rolled out recently has been full of glitches. It has many features that seem to be improved, but some features that I used in the older version are not available, though I am told they will be. I am not a very tech savvy person and would have preferred that glitches be smoothed out before I was changed over to the new version (though I have been able to switch back to the old version and work in the new version is there, so I can toggle back and forth between the two, if needed).
Redbrick Response
last year
Hi Jennifer, Thank you so much for taking the time to share your feedback with us. I'm sorry to hear that your early experience of Delivra Air has been challenging. As your CSM may have shared, we are constantly rolling out additional features into the new experience—so certainly keep checking in as those become available to you. We absolutely do take suggestions seriously, so if there's anything in particular you'd like us to start/stop doing when it comes to feature releases—we'd love to hear from you. (Delivra.com/contact). Cheers, Madeline @ Delivra
Easy and Intuitive
Comments: Onboarding was relatively quick and easy. The launch was successful, and making changes was pretty easy as well. Any questions were quickly answered. The help desk staff is small, but very patient and helpful and actually answer questions instead of just sending you off to an article (like other platforms I've experienced).
Pros:
Easy to use, UI is logical and intuitive, cost is reasonable for our size and needs.
Cons:
Not much! Maybe just something small like on the Contacts page I wish I could set a default sorting instead of having to manually sort it each time I go onto the page.
Redbrick Response
2 months ago
Thank you so much for your review Hayley! It's greatly appreciated!! We'll pass your sorting suggestion on to our developers to see if we can get that updated. Thanks again!!
DFR (D-link France review)
Pros:
Get other templates from different countries.
Cons:
Automation, assets, are very difficult/complicated to use.
Redbrick Response
8 months ago
Thank you for this feedback—we'd love to see if we can help address any concerns you have with our automation builder and asset management. Would you please reach out to us at [email protected] so that we can set up a training call for you/your team? Hoping to hear from you, Madeline @ Delivra
