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What Is iNPLASS?
iNPLASS Hotel Management Solution is a combination of three close-knit products for guest communication, staff coordination and hotel management.
This seamless communication platform is designed with three key components. GUEST by iNPLASS and STAFF by iNPLASS as their names indicate serve the respective group while the web-based application HOP by iNPLASS caters to hotel operations and its management.
Who Uses iNPLASS?
Hospitality Industry - Hotels, Motels, Resorts, Guest Houses, Lodges, Hostels, Small to big hotel chains and Clubs. Countries: MIDDLE EAST, EUROPE, CIS...
Where can iNPLASS be deployed?
About the vendor
- iNPLASS
iNPLASS support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
Arabic, English, Hindi
iNPLASS pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
iNPLASS has a free version and offers a free trial. iNPLASS paid version starts at $0.00.
get a free trialAbout the vendor
- iNPLASS
iNPLASS support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
Arabic, English, Hindi
iNPLASS videos and images
Features of iNPLASS
iNPLASS Alternatives
Reviews of iNPLASS
Well frisked Service App with Good Parameters!
Comments: Good desgin, features, communication options and user friendly
Pros:
User friendly , rich ingredients, regular updates
Cons:
Subscription cost, limited compatibility and technical issues
iNPLASS Response
8 months ago
Khaled, Thank you for your review of iNPLASS! We're delighted to hear that you find our service app well-frisked and appreciate its good parameters. Your feedback on the user-friendliness, rich ingredients, and regular updates is valuable to us. We're committed to providing a seamless experience and continuously improving our platform. If you have any more suggestions or if there's anything specific you'd like to see improved, please feel free to reach out. We're here to support you and are dedicated to making iNPLASS the best it can be for you!
Revolutionizing Hospitality: A Review of iNPLASS's Innovative Solution
Pros:
1. Innovative solution. 2. User-friendly 3. Ease staff coordination. 4. Great reporting system to understand the guest/ staff analytics and insights. 5. Incredible guest app experience.
Cons:
Limited customization is only allowed in the application.
iNPLASS Response
10 months ago
Rakesh, Thank you for your insightful review of iNPLASS! We're thrilled to hear that you find our hotel management solution helpful. Your feedback on our user-friendly interface, staff coordination, reporting system, and guest app experience is greatly appreciated. We're committed to providing tools that enhance operations and guest experiences in the hospitality industry. If you have any more suggestions or if there's anything else you'd like to share, please feel free to reach out us at [email protected].
Feedback
Comments: Good
Pros:
Guest request is easily communicated to other departments
Cons:
Few important functions are not yet available
iNPLASS Response
last year
Maya, thank you for sharing your feedback with us! We're pleased to hear that iNPLASS is making guest request communication across departments easy for you. Regarding the functions that are not yet available, we appreciate your patience. Your input is crucial in helping us prioritize and improve our features. Rest assured, we are actively working on enhancements, and your needs are on our radar. If you have any specific functions in mind or if there's anything else you'd like to discuss, feel free to reach out us on [email protected]. We value your experience with iNPLASS, and your insights are instrumental in making our platform even better. Thank you for being part of our community!
User Feedback
Comments: It’s quite helpful. It will be better if the requests and complaints are all input.
Pros:
It eases the load of procedures we may have taken if the app is not used.
Cons:
The check-in and check-out options. It is hard to check out guests. It will be easier if when we request a check out from the housekeeping, it will also be automatically checked out in the system so when we check in another guest, the guest will not see that the room is already occupied when it was not able to check out and we don’t have to look for the room number and check it out.
iNPLASS Response
11 months ago
Joylyn Jane, Thank you for your detailed review on iNPLASS! We're pleased to hear that our app eases the load of procedures for you. Regarding your feedback on the check-in and check-out options, we appreciate your insights. We'll make sure to pass this suggestion along to our development team for consideration. We're constantly working to improve our guest experience & hotel management platform, and your feedback helps us prioritize our efforts. If you have any more suggestions or specific features you'd like to see, please feel free to share at [email protected]. Thank you for being part of our community!
Nice Application
Pros:
vey friendly user, with multilanguage flatform
Cons:
the deferred option and the report thing should be analystic
iNPLASS Response
10 months ago
Edisa, thank you for your review of iNPLASS! We value your input and are committed to providing a great experience with iNPLASS! We're pleased to hear that you find our application nice and user-friendly, with a multilingual platform. Enhancing the deferred option and making reports more analytical are important considerations for us as we continue to improve our platform. Your feedback helps us prioritize our efforts. If you have any further suggestions or if there's anything else you'd like to see improved, please feel free to share.
Very easy to use and very helpful
Pros:
The way how to show the request when working
Cons:
Guest can use for request ,so there is a lot of options
iNPLASS Response
10 months ago
Thank you for your positive review and feedback on iNPLASS! We're delighted to hear that you find our platform easy to use and helpful. We appreciate you choosing iNPLASS and for sharing your experience with us. Hope our Guest Management Solution has helped improve guest experience for you. If you have any more feedback or suggestions in the future, feel free to reach out. We're here to support you!
inplass implementation
Comments: "The INPASS system has proven to be invaluable, not only for our current operations but also for its potential in monitoring and managing future, present, and past guest requests. The system's user-friendly interface and robust features have significantly enhanced our ability to provide efficient and personalized service to our guests."
Pros:
I believe that INPASS will continue to play a crucial role in elevating our guest services, ensuring a seamless experience for both our guests and our team.
Cons:
cant apply multiple request in one room,
iNPLASS Response
last year
Thank you for your positive feedback, Sheen! We're thrilled to hear that you believe iNPLASS will play a crucial role in elevating your hotel management & operations ensuring a seamless experience for both guests and your team. We appreciate your input regarding the ability to apply multiple requests in one room. Your feedback is invaluable as we continuously work on improving iNPLASS. If you have any more suggestions or specific features you'd like to see, please feel free to share on [email protected]. Thank you for choosing iNPLASS!
More than a Business Intelligent tool for the Hospitality Business
Comments: iNPLASS is one of the most advanced & inevitable tool for any Hotel segment and it can transform a conventional operation in to smartly managed operation. It's a must tool for every Hotel.
Pros:
All-in-one platform for Hospitality operation & management controls.
Cons:
Nothing as such, as it has almost everything
iNPLASS Response
last year
Venkat Ramanan, thank you for your fantastic review! We're thrilled to hear that you consider iNPLASS more than just a Business Intelligent tool for the hospitality business. It's great to know that our platform serves as an all-in-one solution for hospitality operation and management controls. Your positive experience is truly rewarding for us. If there's ever anything specific you'd like to discuss or if you have additional feedback in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to meet your needs with iNPLASS!
Recommend
Comments: The guest request is delivered in timely manner. The overdue is controlled.We found it useful to review the logs once we received Guest complaints.
Pros:
The features in day to day operations and very handy. The support team is very accommodating.
Cons:
I think some features still on developing stage but I’m sure it will be resolve.
iNPLASS Response
last year
Nelson, thank you for sharing your positive experience with iNPLASS! We're delighted to hear that our features are proving to be handy in your day-to-day hotel operations. Your kind words about our support team are greatly appreciated. Regarding the features in development, we appreciate your understanding. We're committed to continuous improvement and ensuring that all aspects of iNPLASS meet your expectations. If you have any specific features or concerns you'd like to discuss, please feel free to reach out on [email protected]. We value your feedback and are dedicated to resolving any issues you may encounter. Regards, Team iNPLASS
Excellent Platform for guest
Pros:
User Friendly and easy accessible to the team members
Cons:
nothing least as in particular for the person who is accessing.
iNPLASS Response
10 months ago
Ivo, Thank you for your review of iNPLASS! We're thrilled to hear that you find our platform excellent for managing guest. Your feedback is valuable to us as we strive to provide the best experience for our users. If you ever have any suggestions or if there's anything specific you'd like to see improved, please don't hesitate to reach out.
iNPLASS review
Comments: Its really good and we are looking forward to work with it for longer period.
Pros:
Its easy to use and we do not have to do all things manually
Cons:
until we are getting used to it its lil bit time consuming.
iNPLASS Response
10 months ago
Thank you for your review, Chanuri! We're thrilled to hear that you find iNPLASS easy to use and appreciate the automation it provides, reducing the need for manual work. We understand that there may be a learning curve initially, but we're glad to hear that you're getting used to it. Your feedback is valuable as we strive to make iNPLASS more user-friendly and efficient. We're excited to continue working with you and are committed to providing a great experience.
Easy and simple interface for guest and hotel users
Pros:
Simple interface and easy to understand the system and deal with it And we can use it for our guest and our department communications And we can use in PC and mobile.
Cons:
Nothing so far. All features am using are good
iNPLASS Response
last year
Osama, thank you for taking the time to share your experience with iNPLASS! We're thrilled to hear that you find our interface simple and easy to use for both guests and hotel users. It's fantastic that our system facilitates smooth communication between departments. We're also glad to know that iNPLASS works seamlessly on both PC and mobile devices for you. If you ever come across any suggestions or feedback in the future, please drop an email on [email protected]. We appreciate your support!
Comments and Suggestions
Pros:
Communication is easy, Can upload images
Cons:
Photos take more time to upload, need to put your thoughts
iNPLASS Response
10 months ago
Justin, Thank you for your feedback on iNPLASS! We're glad to hear your experience with iNPLASS. Regarding your comments on photo upload speed and the need to put your thoughts, we understand the importance of efficiency and clarity. We're constantly working to improve our platform, and your feedback is invaluable in helping us prioritize enhancements. We're committed to providing a seamless experience for our users and appreciate your input!
Amazing app
Comments:
I got a good experience through this app and got a knowledgeable of implass
Its very help full
Pros:
Its help to do request on time and as well as we can track our request staus and help to solve complaints
Cons:
I hope to this application should take one more step for much better performance
Inplass improved inter dept communication
Comments: Guest relation and staff communication
Pros:
Fnb point of view very easy to track floor operation and staff communication even though you are not on duty
Cons:
Guest reviews can be added and rest everything is ok as still new in product
iNPLASS Response
last year
Thank you for your valuable feedback on how iNPLASS has improved inter-departmental communication! We're thrilled to hear that from an F&B perspective, you find it easy to track floor operations and staff communication. Regarding your suggestion about adding guest reviews, we appreciate the input. Rest assured, we are continually working on enhancing our features, and your feedback is incredibly helpful. As you continue to explore iNPLASS, if you have any more thoughts or suggestions, please feel free to share on [email protected]. We're here to support your experience and ensure it aligns perfectly with your needs. Thank you for choosing iNPLASS!
Inplass review
Comments: It was great
Pros:
The reports is really helpful for us for out documentation
Cons:
Request from the guest cannot select multiple. You need to input one by one or either write in the comments
iNPLASS Response
last year
Thank you for sharing your feedback! We're thrilled to hear that our reports are valuable for your documentation. Regarding the multiple selection issue, we appreciate your input and will consider it for future updates to enhance the user experience. Your insights help us improve, and we're committed to delivering an even better experience with iNPLASS. Regards, Team iNPLASS.
Excellent Apps
Pros:
All in one application with designed reports in place for a clear visibility of the operations
Cons:
Nothing to my notice works very well.
iNPLASS Response
last year
Jennifer, thank you for your wonderful feedback! We're thrilled to hear that you appreciate iNPLASS as an all-in-one hospitality application and find the designed reports helpful for clear visibility of operations. Your satisfaction is our priority, and we're glad to know that everything is working well for you. If you ever have any questions or if there's anything specific you'd like assistance with in the future, feel free to reach out. Regards, Team iNPLASS.
Excellent
Comments: Enhancing guest stay level and very cost effective
Pros:
User friendly application, multi-lingual platform for guest. Reports in place
Cons:
Nothing negative, it's a great solution filling in the gaps.
iNPLASS Response
last year
Hi Zahra, Thank you for sharing your feedback! We're delighted to hear that you find iNPLASS user-friendly and easy to use. It's fantastic to know we're filling in the gaps for you. If you ever have more feedback or suggestions, feel free to mail us on [email protected]. We're here to make iNPlASS even better for you!
Great application
Pros:
A great application assist hotel management to generate analysis and figures about hotel performance.
Cons:
Still on trial and hope to start use the app soon
iNPLASS Response
last year
Mina, thank you for your positive review! We're delighted to hear that you find iNPLASS helpful in hotel management & operations. We look forward to supporting you on your journey with iNPLASS. If you need any assistance feel free to reach out on [email protected]. Regards, Team iNPLASS
Good online software
Pros:
Software is good. and will contact if management decides to connect our operations online over the system.
Cons:
Nothing. everything was good on demo. will connect if we plan to get our operations online on system in future.
iNPLASS Response
last year
Archit, thank you for sharing your thoughts on iNPLASS! We appreciate your positive feedback from the demo. If and when your management decides to connect your operations online through our system, we'll be more than happy to assist with the transition. We look forward to the possibility of working together to streamline your operations with iNPLASS! Regards, Team iNPLASS
