---
description: Get detailed information about Centribal usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Centribal Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platform Software](/directory/31596/conversational-ai-platform/software) > [Centribal](/software/1032932/centribal)

# Centribal

Canonical: https://www.capterra.ae/software/1032932/centribal

> It's the tool for managing and creating hybrid chatbots through the automation of messages for web and channels such as WhatsApp or Ig
> 
> Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Centribal?

Their plans adapt to all the needs of different types of companies. Some of their success stories mention that the implementation of the chatbot with Centribal allows them to reflect 20-30% of queries

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 4 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Always On Technology
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $140.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Professional Plan 140$/month of autonomous creation with integration in your WhatsApp FREE or FaceBook Msn
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Andorra, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, France, Gibraltar, Ireland, Italy, Malta, Paraguay, Peru, Portugal, Spain, United Kingdom, United States, Uruguay, Venezuela

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Autoresponders
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Customer Support Software
- Customizable Branding
- Language Detection
- Lead Qualification
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Proactive Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

## Integrations (7 total)

- HubSpot CRM
- Instagram
- Messenger
- Telegram
- WhatsApp
- WordPress
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)
- [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software)
- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

## Alternatives

1. [Chatbase](https://www.capterra.ae/software/1053300/chatbase) — 4.3/5 (73 reviews)
2. [Botsonic](https://www.capterra.ae/software/1061327/botsonic) — 4.8/5 (79 reviews)
3. [ChatGPT](https://www.capterra.ae/software/1049484/chatgpt) — 4.4/5 (336 reviews)
4. [Tidio](https://www.capterra.ae/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.ae/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "El producto ha cumplido con creces nuestras expectativas. Destaco el servicio y soporte prestado." — 5.0/5

> **Juan Antonio** | *24 October 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: El producto permite publicar un flujo conversacional en distintos canales sin preocuparte por las peculiaridades de cada uno de ellos. La capacidad de integración con sistemas externos y las respuestas condicionales.El equipo de NLP ha realizado unos entregables de excelente calidad.
> 
> **Cons**: Hasta el momento no hemos identificado ninguna contra al producto y servicio contratado
> 
> Después de revisar varios productos, Centribal fue elegida como la herramienta de Chatbots corporativa por su potencia en la realización de flujos conversacionales complejos y capa técnica que ayuda a simplificar y automatizar procesos.

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### "Centribal ahorra costes" — 5.0/5

> **Jose** | *24 October 2022* | Printing | Recommendation rating: 10.0/10
> 
> **Pros**: Versatilidad y funcionalidades. Aplicación en el día e integración con otros softwares.
> 
> **Cons**: Implantación y formación de todo el equipo.
> 
> Excepcional. Un poco complicada la instalación pero muy sqtisfecho con el resultdo final.

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### "Un chatbot que no para de asombrar a mis clientes" — 5.0/5

> **Alejandro** | *8 November 2022* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: La capacidad de automatizar conversaciones y el equipo operativo que hay detrás
> 
> **Cons**: Requieren mejoras en sus productos de backoffice
> 
> Buenísima

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### "Mejorar en la autogestión" — 2.0/5

> **Joseph** | *24 August 2022* | Supermarkets | Recommendation rating: 4.0/10
> 
> **Pros**: Que maneja bot y campañas en la misma plataforma y que tiene una muy buena integración con Znedesk
> 
> **Cons**: Lo principal es el diseño del flujo, es muy complejo en la autogestión, de ahí que no es escalable, hay funcionalidades que son limitadas en el bot, ejemplo botones, menú dinámicos, no es muy fácil poder integrar con otras herramientas. 

La parte el soporte también es un tema crítico debido a que tenemos otro horario y es muy complicado tener alguna respuesta inmediata, siempre son de un día para otro.
> 
> Me siento satisfecho con el equipo de trabajo ya que da buenas soluciones a la medida que el cliente requiere. Si incluyen las mejoras planteadas sería una excelente plataforma.

## Links

- [View on Capterra](https://www.capterra.ae/software/1032932/centribal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/255511/Centribal/> |
| en-AE | <https://www.capterra.ae/software/1032932/centribal> |
| en-AU | <https://www.capterra.com.au/software/1032932/centribal> |
| en-CA | <https://www.capterra.ca/software/1032932/centribal> |
| en-GB | <https://www.capterra.co.uk/software/1032932/centribal> |
| en-IE | <https://www.capterra.ie/software/1032932/centribal> |
| en-IL | <https://www.capterra.co.il/software/1032932/centribal> |
| en-IN | <https://www.capterra.in/software/1032932/centribal> |
| en-NZ | <https://www.capterra.co.nz/software/1032932/centribal> |
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| es-PE | <https://www.capterra.pe/software/1032932/centribal> |

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