---
description: Get detailed information about Responso usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Responso Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Responso](/software/1032345/responso)

# Responso

Canonical: https://www.capterra.ae/software/1032345/responso

> Responso is a software that helps e-commerce sellers to automate their customer service process.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Responso?

Responso is software designed for e-commerce sellers who sell products in online stores and on popular marketplaces: Amazon, eBay, Shopee, Etsy, Facebook, Instagram \& many others.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Responso

## Commercial Context

- **Starting Price**: $9.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 14-day free trial, no card required. Then you can choose a plan that fits you best: Standard (8$ per month for an agent), Business (13$ per month for an agent) or Enterprise (19$ per month for an agent). Each plan gives you unlimited number of integrations (Amazon, eBay, Shopee etc.), mailboxes, messages, users \& chat history.
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, Polish
- **Available Countries**: Poland

## Features

- Alerts/Notifications
- Communication Management
- Customer Experience Management
- Customer History
- Email Management Software
- Feedback Management
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics

## Integrations (11 total)

- Allegro
- Base
- BigCommerce
- Facebook Business Suite
- Gmail
- Instagram
- Mirakl
- PrestaShop
- SerwerSMS
- WhatsApp
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)

## Alternatives

1. [Viber](https://www.capterra.ae/software/180348/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.capterra.ae/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24046 reviews)
4. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "All emails and messages from customers in one place plus baselinker integration" — 5.0/5

> **Pawel** | *2 August 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: All emails and messages from customers in one place plus baselinker integration
> 
> **Cons**: software is growing fast and nothing is missing today. There used to be no integration with In

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### "The easiest way to manage requests of clients." — 5.0/5

> **Adrian** | *19 July 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Response is the easiest way to integrate different online shops and to manage the requests by clients.  We use this daily and without any problems.
> 
> **Cons**: The feature to attach files could be added.

## Links

- [View on Capterra](https://www.capterra.ae/software/1032345/responso)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/254788/Responso/> |
| en-AE | <https://www.capterra.ae/software/1032345/responso> |
| en-AU | <https://www.capterra.com.au/software/1032345/responso> |
| en-CA | <https://www.capterra.ca/software/1032345/responso> |
| en-GB | <https://www.capterra.co.uk/software/1032345/responso> |
| en-IE | <https://www.capterra.ie/software/1032345/responso> |
| en-IL | <https://www.capterra.co.il/software/1032345/responso> |
| en-IN | <https://www.capterra.in/software/1032345/responso> |
| en-NZ | <https://www.capterra.co.nz/software/1032345/responso> |
| en-SG | <https://www.capterra.com.sg/software/1032345/responso> |
| en-ZA | <https://www.capterra.co.za/software/1032345/responso> |

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