---
description: Get detailed information about OneHash Chat usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OneHash Chat Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [OneHash Chat](/software/1028944/onechat)

# OneHash Chat

Canonical: https://www.capterra.ae/software/1028944/onechat

> OneHash Chat unifies customer communication, offering a single platform for users to connect and engage seamlessly with their customers
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OneHash Chat?

OneHash Chat caters to e-commerce and SMEs, tailoring its customer communication solution to their specific needs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OneHash
- **Founded**: 2020

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Reap the benefits of unlimited agent deal at just $27/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Call Center Management
- Chat/Messaging
- Customer Database
- Customizable Branding
- Email Management Software
- Inbox Management
- Knowledge Base Management
- Live Chat Software
- Macros/Templated Responses
- Multi-Channel Communication
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Workflow Management Software

## Integrations (17 total)

- 360dialog
- Audiotype
- ChatBot
- ChatGPT
- Cloud Whatsapp
- Dialogflow
- Dyte
- Gmail
- Messenger
- Microsoft Outlook
- Slack
- Telegram
- Twilio
- Webflow
- Webhook Relay

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Alternatives

1. [WhatsApp](https://www.capterra.ae/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24046 reviews)
3. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Tidio](https://www.capterra.ae/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "Streamlined Communication and Enhanced Efficiency" — 5.0/5

> **Jao** | *9 August 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: That would be its seamless integration with chatbots and third-party apps. This not only automates routine tasks but also allows for extensive customization to fit our specific needs. The platform’s ability to centralize all our communications in one place while enhancing team collaboration and customer engagement has made a significant positive impact on our operations.
> 
> **Cons**: Though Onehash has effective advanced customization options, this can be a bit overwhelming at first, especially for those who aren't as tech-savvy (some agents). It takes some time to fully understand and utilize all the features effectively. However, once you get past the learning curve, the benefits far outweigh this initial challenge.
> 
> The platform has significantly streamlined our communication processes, both internally and with customers. Its robust automation features and seamless integration with various tools have improved our team's efficiency and customer engagement. While there was a learning curve initially, the flexibility and customization options it offers have allowed us to tailor the platform to our specific needs, making it an indispensable tool for our digital marketing agency.

-----

### "One Hash Chat - Great platform for review" — 5.0/5

> **Inderpreet** | *4 June 2024* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: Chat customer support , integrations , human handover and effectively customer support
> 
> **Cons**: Its is over good platform , hope to have more integration like intercom
> 
> I started using onehash chat since more than 6 months , quite impressive , even used it for my clients , its integration are increasing

-----

### "Now some clients are no longer lost" — 5.0/5

> **Vladimir** | *24 December 2023* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: An excellent tool for installing customer support and service chat on a website. It is easy to track the work of operators. You can connect an artificial intelligence bot for times when operators are not available.
> 
> **Cons**: There are still some small problems with the translation into Russian in the admin panel, I hope this will be fixed soon, but this does not interfere with the work much.

-----

### "Very useful tool" — 5.0/5

> **Amy** | *25 March 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like the most is its ease of use, setting it up was a total breeze, they have a very friendly support team themselves, I faced a small technical problem and the help was almost immediate, it's not a common occurrence but there is no avoiding software bugs.
> 
> **Cons**: I met no difficulties thus far, very smooth experience.
> 
> From purchase to setting it up and using it, it was a really delightful experience.

## Links

- [View on Capterra](https://www.capterra.ae/software/1028944/onechat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/250332/OneChat/> |
| en-AE | <https://www.capterra.ae/software/1028944/onechat> |
| en-AU | <https://www.capterra.com.au/software/1028944/onechat> |
| en-CA | <https://www.capterra.ca/software/1028944/onechat> |
| en-GB | <https://www.capterra.co.uk/software/1028944/onechat> |
| en-IE | <https://www.capterra.ie/software/1028944/onechat> |
| en-IL | <https://www.capterra.co.il/software/1028944/onechat> |
| en-IN | <https://www.capterra.in/software/1028944/onechat> |
| en-NZ | <https://www.capterra.co.nz/software/1028944/onechat> |
| en-SG | <https://www.capterra.com.sg/software/1028944/onechat> |
| en-ZA | <https://www.capterra.co.za/software/1028944/onechat> |
| es | <https://www.capterra.es/software/1028944/onechat> |
| es-AR | <https://www.capterra.com.ar/software/1028944/onechat> |
| es-CL | <https://www.capterra.cl/software/1028944/onechat> |
| es-CO | <https://www.capterra.co/software/1028944/onechat> |
| es-CR | <https://www.capterra.co.cr/software/1028944/onechat> |
| es-DO | <https://www.capterra.do/software/1028944/onechat> |
| es-EC | <https://www.capterra.ec/software/1028944/onechat> |
| es-MX | <https://www.capterra.mx/software/1028944/onechat> |
| es-PA | <https://www.capterra.com.pa/software/1028944/onechat> |
| es-PE | <https://www.capterra.pe/software/1028944/onechat> |
| fr | <https://www.capterra.fr/software/1028944/onechat> |
| fr-BE | <https://fr.capterra.be/software/1028944/onechat> |
| fr-CA | <https://fr.capterra.ca/software/1028944/onechat> |
| fr-LU | <https://www.capterra.lu/software/1028944/onechat> |
| pt | <https://www.capterra.com.br/software/1028944/onechat> |
| pt-PT | <https://www.capterra.pt/software/1028944/onechat> |

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