BigContacts

Who Uses BigContacts?

Any small business looking to capture more leads, convert more sales and retain more customers including finance, legal, manufacturing, food, beverage, real estate, healthcare, and so more more.

What Is BigContacts?

Fantastic "pricing" is the #1 reason our happy customers choose BigContacts over other CRMs. Pricing + all our great features and tools. BigContacts is also the #1 rated Contact Management & Email Marketing Solution based on ease of implementation.

Upgrade THIS MONTH and get a 20% discount for the life of the account PLUS we'll train your team at NO additional cost Use this code: 20PERCENTLIFETIMEDISCOUNT

Plans starting at only $5 per user - per month!

BigContacts Details

BigContacts

http://www.bigcontacts.com

Founded 2006

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • Live Online
  • Webinars
  • Documentation
BigContacts video
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BigContacts pricing overview

BigContacts does not have a free version but does offer a free trial. BigContacts paid version starts at $10.00/month.


Starting Price

$10.00/month

Free Version

No

Free Trial

Yes

BigContacts Features

  • Contact Database
  • Contact Import/Export
  • Interaction Tracking
  • Lead Management
  • Prospecting Tools
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts

View full list of Contact Management Software

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Generation
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

View full list of Customer Relationship Management Software

  • Campaign Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking

View full list of Lead Management Software

BigContacts Alternatives - Capterra UAE 2020

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BigContacts Reviews

Showing 5 of 199 reviews

Overall
4.3/5
Ease of Use
4.4/5
Customer Service
4.3/5
Features
4.2/5
Value for Money
4.4/5
Chuck G.
Chemicals
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 31/07/2015

"Highly Recommend"

Comments: We have been with Big Contacts for over five years. We were looking for a program that was web based that would allow us to track customer information in over 40 states. BC has delivered everything we needed and more. One of the most valuable tools is the history and the email tracking capabilities. This program offers many utilities and options to increase sales and lower the sales cycle. I highly recommend this product for anyone that is in need of monitoring sales calls and customer information.

Pros: This product is easy to use, very easy to understand and easily updated. Great tool when territory changes are needed. All information is up to date and easy to find.

Cons: We have not expereinced any problems that were negative to our needs.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 31/07/2015
Dona G.
Project Manager
Telecommunications, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/11/2019

"Ease of Use"

Comments: Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers. Attachements are shown separately. Connecting with Quickbooks.

Pros: Scheduling tasks for yourself or others. Historical data of contacts with your clients, whether it was a phone call, email, meeting and attachments, even the direct marketing campaign for those special offers to all or some clients. Ability to enter social media information. Ability to see the daily, weekly, monthly calendar for your entire team. Basic or Custom reports.

Cons: No place to enter time (duration of a call). No way to click on the client's twitter, facebook or linkedin feed.
Ability to look up a contact via telephone number.

  • Reviewer Source 
  • Reviewed on 19/11/2019
Alan B.
Director
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/08/2020

"Great Product"

Comments: This is a great platform and meets all of your contact management needs.

Pros: Keeps me on task! It allows me to focus on the sales interaction and not on organizing my data.

Cons: No multiple points mapping program. Everything else is great!

  • Reviewer Source 
  • Reviewed on 16/08/2020
David K.
owner
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    3/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 27/01/2010

"So far the better CRM"

Comments: easier than other CRM Ive used, the pricing is reasonable, but some things still needs alot of improvement, man I cant believe no one out their has something simple to use and actually works!!! and does not cost an arm and a leg....

Pros: for the past four years we have used Zoho,Oprius,Bartchbook. Bigcontacts seems to be the easier one to pull reports, the contacts info has all the email,tasks,notes right in one place making it easy for everyone to review what is going on with each customer.
The non tech people that use it are not having a difficult time, that is one of the major reasons we switched.

Cons: We have a retail business, the marketing portion of bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that.....pretty lame, Ive ask tech support about the integration but after after several emails Ive never got a straight response only that they are working with a vendor.
I also wanted to up load a couple of list and some contacts maybe deputes, bigcontacts does not combine dupes...you have to fix everything on one list then up load it...if you have a new list it will over write the existing one....what????

Vendor Response

by BigContacts on 22/02/2010

David,

Thank you for the feedback. We have some great news for you as there appears to be some confusion regarding the marketing module.

You mentioned:
-------------------------------------------------------------
"the marketing portion of Bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that"
------------------------------------------------------------
We give you the ability to easily filter any group of contacts within BigContacts and have the list instantly populate for you in VerticalResponse so that you can schedule your email or postcard campaign. NO double entry of contact information needed at all. We would be happy to show you how this works in greater detail and encourage you to take advantage of our FREE best practice webinars to learn more. http://www.bigcontacts.com/best-practices-webinars-for-web-based-crm/

  • Reviewer Source 
  • Reviewed on 27/01/2010
Ryan R.
Agent
Insurance, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/06/2020

"Scratching the surface"

Comments: I have 40 years worth of client files (hard copies). We don't even have emails for most. As I bring our office into the 21st century, this software has opened my eyes to the possibilities of constant contact and communication with the clients that was just not possible before. This software will enable our business to grow in ways we never thought possible through efficiency and organization.

Pros: Ease of use without having to watch endless tutorials.

Cons: Can't think of any. First software of this type I've used.

  • Reviewer Source 
  • Reviewed on 16/06/2020