---
description: Get detailed information about Eye Cloud Pro usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Eye Cloud Pro Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Ophthalmology EMR Software](/directory/32615/ophthalmology-emr/software) > [Eye Cloud Pro](/software/1021874/eye-cloud-pro)

# Eye Cloud Pro

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> All-in-one optometry software combining EHR, POS, billing, and inventory in a single cloud-based platform built for eye care practices.
> 
> Verdict: Rated **4.3/5** by 19 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Eye Cloud Pro?

Optometry practices of all sizes — from solo ODs and independent practices to in-store clinics, optical retailers, and multi-location groups.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 19 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Optical POS Software

## Commercial Context

- **Starting Price**: $259.00
- **Pricing Details**: Eye Cloud Pro plans start at $259/month per location. Because pricing is tailored to practice size and workflow, exact plan pricing is provided during a personalized demo.&#10;&#10;Every plan includes the core tools to run your clinical and optical workflow:&#10;&#10;-Automated appointment reminders, online booking, and real-time insurance eligibility checks to reduce no-shows and fill your schedule&#10;-A cloud-based EHR built for optometry, with image annotation, diagnosis codes, trackable tonometry, and e-prescribing&#10;-Compliant billing and revenue cycle management to reduce A/R days and increase collections without adding staff&#10;-Integrated point-of-sale connected to patient records and inventory, with barcode scanning, digital receipts, gift cards, and multi-location support&#10;-Real-time inventory tracking with automatic reorder alerts and electronic frame ordering to prevent overstock and stockouts&#10;-A dedicated onboarding team to guide setup, data migration, and staff training&#10;&#10;Add-ons available on any plan include ePrescribing, integration with automated phoropters and other diagnostic devices, and two-way SMS messaging.&#10;&#10;Choose the plan that fits how your practice operates:&#10;&#10;-Eye Cloud Doctor – Best for clinical-first practices focused on exam efficiency and cleaner billing&#10;-Eye Cloud Retail – Best for revenue-focused optical growth without adding headcount&#10;-Eye Cloud Pro (Most Popular) – Best for high-volume or multi-location practices ready to consolidate systems&#10;&#10;Schedule a demo to get a customized pricing proposal for your practice.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Puerto Rico, U.S. Virgin Islands, United States

## Features

- Appointment Management
- Charting
- Claims Management Software
- Document Management Software
- E-Prescribing
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Patient Records Management
- SOAP notes

## Integrations (5 total)

- Aloha
- Anagram
- One Mnet Health
- Optify
- Weave

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Ophthalmology EMR Software](https://www.capterra.ae/directory/32615/ophthalmology-emr/software)

## Related Categories

- [Ophthalmology EMR Software](https://www.capterra.ae/directory/32615/ophthalmology-emr/software)
- [Optometry Software](https://www.capterra.ae/directory/10038/optometry/software)
- [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software)

## Alternatives

1. [RevolutionEHR](https://www.capterra.ae/software/124589/revolutionehr) — 4.5/5 (205 reviews)
2. [Liquid EHR](https://www.capterra.ae/software/143827/liquid-ehr) — 4.8/5 (56 reviews)
3. [iTRUST](https://www.capterra.ae/software/181958/itrust) — 5.0/5 (151 reviews)
4. [Acuitas 3 OmniChannel Edition](https://www.capterra.ae/software/1074637/Acuitas-3-OmniChannel-Edition) — 4.4/5 (12 reviews)
5. [Eyefinity Encompass](https://www.capterra.ae/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews)

## Reviews

### "EyeCloudPro is hard to beat." — 5.0/5

> **carl** | *21 December 2024* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I initially was concerned about a cloud based office management system, but I quickly learned that this system worked much better than all the server based systems I had used before.
> 
> **Cons**: Some competitors EHR sections are more robust.
> 
> I've worked with most Optometry office management systems and I find EyeCloud the easiest to use (and it happens to be very price competitive).

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### "Decent product, but bad service and hidden fees" — 3.0/5

> **Verified Reviewer** | *19 August 2026* | Medical Practice | Recommendation rating: 2.0/10
> 
> **Pros**: The ease of the system once it was a setup was nice.  I found that filing insurance directly through insurance websites was easier than trying to deal with their complicated filing system and trizetto.
> 
> **Cons**: The setup for the program is QUITE involved, and takes a lot of time.  As the person who set up the program with the ECP people, I was lucky enough to be the only one who really knew how to use the program, which meant endless questions.
> 
> Generally, the EHR is relatively easy once it's set up.  This is the only patient management system we have used though, so I have nothing to compare.  I know I did prefer to file insurance claims directly to the companies (via their portal) if possible, to save money and effort.  &#10;&#10;The problem the unspoken stuff.  You have to use their processing service (at the time it was called FullSteam) because "it's integrated."  If you do not use this service (we don't run cards on the computer, we have an exterior machine), it's $200/mo which is crazy scammy.  Also, when the doctor retired, we went through MONTHS of effort just trying to cancel.  They first told me they couldn't cancel b/c I put my name on the form.  Then they told me they couldn't take the 2nd one b/c they had heard the doctor had died, and so now they have to see a transfer of ownership.&#10;&#10;That's right folks.  If your doctor dies, they will MAKE you send in a transfer of ownership, so they can redraft an agreement with the new owner, JUST to "offboard."  We aren't even paying for the information to be retained because the office is CLOSING\!  Also, if you want to keep it for "Read-Only Access," it's still $150.00/month or if you want your patient information downloaded, they charge $150/hour to do this.

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### "DO NOT USE." — 1.0/5

> **Boris** | *7 October 2024* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: The system itself is easy to use. But the pricing structure is horrible.
> 
> **Cons**: Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers\! DO NOT USE.
> 
> Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers\! DO NOT USE

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### "Eye Cloud Awesomeness" — 5.0/5

> **Reagan** | *27 March 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to use and I can log onto it anywhere. It is super easy to use and it is great value for your money\! They have great customer support and it is easy to access your patients' information. Amazing communication and they have great features.
> 
> **Cons**: There are frequent outages, but I would say that it is still a great software system to use for eye doctor offices\!
> 
> My overall experience is really great\! We have been using it for a long time now and it is one of the best software systems that I have used so far in the office\!

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### "Easy to learn, easy to use" — 5.0/5

> **Rischel** | *4 January 2022* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Eye Cloud Pro is a straightforward software that gets the job done.  For a non-niche optometry office that sees mostly glasses, contact lenses, and medical office visits the charts are clean without a lot of cluttering of every single possible test.  Of course there is an empty special testing section that you can add your own notes.  IOP is charted in a graph so you can see trend without flipping back to previous visits. You can even email the patient their prescription and it records that this was done. The best is that it is easy for staff to learn to use because it is intuitive.  &#10;Reports are many and detailed.  Like being able to track number of patients seen and for what procedure, number of frames sold and which brands/manufacuturers, what percentage of patients are attribute to which third parties, production broken down by staff/doctor.
> 
> **Cons**: It would be nice to have it integrated with VSP billing and glasses order entry since we use VSP so much, would reduce having to double entry and reduce input errors.  Would also like to integrate the EOBs when VSP comes in so we can post to each item.  Currently since we do this manually we only separate services and bulk materials. We could do it manually but not worth the time to do it manually.  &#10;Reports are many and detailed but would like one that gives the true net since so much is written off due to third party.
> 
> Eye Cloud Pro has been listening and responding to consumer feedback and industry overall requirements.  I like that the system keeps a confirmation that prescriptions were released to patients.  Even though I don't use some of the features that are newly available (two way texting) I see that it is available because others have requested it so I feel like the company is responsive.  My needs may change in the future since my colleagues are requesting this so it's nice to know that the company is not stagnant.

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