---
description: Get detailed information about Kindly usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kindly Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Kindly](/software/1021096/kindly)

# Kindly

Canonical: https://www.capterra.ae/software/1021096/kindly

> Cloud-based platform for building AI-powered customer support chatbots with no-code tools and multilingual support.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Kindly?

Mid-size to large businesses in e-commerce, travel, logistics, telecommunications, finance, hospitality, and media.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kindly

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kyrgyz, Latin, Latvian, Lithuanian, Macedonian, Malagasy, Malay, Marathi, Mongolian, Nepali, Norwegian, Odia, Persian, Polish, Portuguese, Punjabi, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Somali, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish
- **Available Countries**: Norway

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- CRM Software
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Customer Support Software
- Customizable Branding
- Dashboard Software
- Email Management Software
- Human Handover
- Intent Recognition
- Language Detection
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Personalization and Behavioral Targeting Software
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Shopping Cart Software
- Third-Party Integrations

## Integrations (7 total)

- HubSpot CRM
- Messenger
- Puzzel
- Salesforce Platform
- Slack
- Socialboards
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software)
- [Conversational Marketing Platform Software](https://www.capterra.ae/directory/31562/conversational-marketing-platform/software)
- [AI Agents for Customer Support](https://www.capterra.ae/directory/34696/ai-agents-for-customer-support/software)
- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [micro1](https://www.capterra.ae/software/1077474/micro1) — 4.9/5 (1011 reviews)
2. [Tidio](https://www.capterra.ae/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Text](https://www.capterra.ae/software/1078275/Text) — 4.7/5 (32 reviews)
4. [fonio.ai](https://www.capterra.ae/software/1072370/fonio-ai) — 4.8/5 (110 reviews)
5. [Ada](https://www.capterra.ae/software/164470/ada-support) — 4.7/5 (15 reviews)

## Reviews

### "Kindly the kind platform" — 4.0/5

> **Taylor** | *28 January 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Kindly is simple to customize and has a simple user interface.
> 
> **Cons**: I like least that Kindly doesn't support android and iPhone platforms.
> 
> My experience has been positive, though it is slightly incontinent having to only use the web.

-----

### "Our Kindly chatbot is great" — 4.0/5

> **Anette** | *2 December 2021* | Logistics & Supply Chain | Recommendation rating: 8.0/10
> 
> **Pros**: We chose Kindly as our Chatbot provider for their excellent language technology and their easy intergration. They were hands-on when building the chatbot, and helped us get it up and running in just four weeks\! The chatbot now plays a vital role in our customer support, and allows us to help our users 24 hours a day.
> 
> **Cons**: When we went live with the chatbot we wanted a lot more data on how the chatbot was doing. This was not accessible to us, but Kindly is a fast growing company and they continue to come up new features and better data tracking.

## Links

- [View on Capterra](https://www.capterra.ae/software/1021096/kindly)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1021096/kindly> |
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| de-CH | <https://www.capterra.ch/software/1021096/kindly> |
| en | <https://www.capterra.com/p/238759/Kindly/> |
| en-AE | <https://www.capterra.ae/software/1021096/kindly> |
| en-AU | <https://www.capterra.com.au/software/1021096/kindly> |
| en-CA | <https://www.capterra.ca/software/1021096/kindly> |
| en-GB | <https://www.capterra.co.uk/software/1021096/kindly> |
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| ja | <https://www.capterra.jp/software/1021096/kindly> |
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