--- description: Get detailed information about Wise usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wise Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Wise](/software/1016836/wise) # Wise Canonical: https://www.capterra.ae/software/1016836/wise Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/1016836/wise?page=2) > Payment processing software that lets businesses transfer money in multi currencies to users across international countries. > > Verdict: Rated **3.7/5** by 90 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 90 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 3.4/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Wise ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Wise for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German - **Available Countries**: United Kingdom ## Features - Reporting/Analytics - Transaction Monitoring ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Payment Processing Software](https://www.capterra.ae/directory/30232/payment-processing/software) ## Alternatives 1. 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I cant believe they dont offer loans or credit, because the problem is that since I've handled my money with them all of these years, I didn't build credit score with other banks. If they would allow you to build credit score with them, offer some type of credit card option or give out small loans, they would be the best. > > Overall, I am a person who recommends wise to every single person I know. I am happy, loyal client. ----- ### "Cross border transactions easy and affordable" — 4.0/5 > **Md** | *8 September 2026* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: I have been using it for 5 years, setting up the account was easy. All I had to do is prove my identity and physical address. There are so many different currency account I could open, also jars to keep aside for saving some money. > > **Cons**: The UI has some lag and loading or buffering issues. Cross border transactions sometimes take much time than anticipation, the digital card limit is now just three, it should be increased. > > For sending money without taking hassles from conventional banks, Wise is the most choice affordable and reliable choice. But need to increase card number limit. ----- ### "If money lost they won't help" — 1.0/5 > **Ole** | *16 August 2026* | Writing & Editing | Recommendation rating: 0.0/10 > > **Pros**: Virtual card, option to keep it in the mobile app. Other than that there are not much advantages at least in comparison with competitors. > > **Cons**: I travel frequently, and I signed up for Wise because I needed a virtual card that I could use while traveling abroad without having to rely on physical cards. I funded my Wise account specifically for this purpose. Unfortunately, I became disappointed with Wise within the very first week of using it. While traveling abroad, I used my Wise virtual card to purchase a bus ticket. I specifically paid extra for a more expensive fare that allowed cancellation and a refund. My travel plans later changed, so I cancelled the ticket and requested the refund I had paid extra to be entitled to. The bus company refused to refund me. I contacted Wise for help with the dispute. Wise did essentially nothing to resolve the problem. Instead, what followed was a stressful, multi-day exchange involving numerous emails, questions, and repeated requests for documentation — including documentation that the bus company itself refused to provide me. In the end, Wise did not help me recover the money. The amount involved was only about $20. That is less than 1% of my monthly travel budget, so financially I could simply forget about it. I am writing this review because of what this experience tells me about Wise, not because losing $20 is a serious financial problem for me. I am a U.S. resident and have used several American financial institutions over the years, including Wells Fargo and Charles Schwab. I also use PayPal. Occasionally, I have had disputes with merchants. In my experience, banks and other payment services have generally made the dispute process straightforward and have helped resolve these situations quickly and effectively. My experience with Wise was completely different. That is what destroyed my confidence in the service. If Wise cannot effectively help me with a merchant dispute involving just $20, why should I trust them with substantially larger amounts of my money? What happens if one day my card details are stolen and hundreds or thousands of dollars disappear? Based on this experience, I no longer have confidence that Wise would protect me or effectively help resolve the problem. For a financial service, trust is everything. Wise lost mine during my first week of using it. I cannot recommend Wise. Once I withdraw the remaining money from my account, I intend to stop using the service and find a virtual card from another financial institution or payment provider that I can actually trust when something goes wrong. > > Awful awful experience overall. I regret very much that I trust it this financial institution. For now I'm looking for alternatives. ----- ### "This is an unreliable neobank with no proper customer support" — 1.0/5 > **Sergiy** | *30 July 2026* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Not the most convenient, but a simple and fast interface for remote payment processing. The key convenience is the ability to conduct business without leaving home or office. > > **Cons**: This is an unreliable neobank with no proper customer support. They can freeze your account at any time, demand documents, and their incompetent employees, along with their imperfect corporate client relations mechanism, can jeopardize your business at any time. My company has had accounts frozen multiple times. After lengthy investigations, the information somehow reached competent employees, and we received unblocking and an apology from the neobank. Recently, after yet another attempt to create an account for my company in another EU country, one of their employees decided I was doing something illegal with the company's legal structure and began blocking and removing FlawlessGroup from service, a company that has been operating reliably for four years and holds trademarks and patents for its software code. These are extremely unreliable people who don't deserve your efforts or trust. > > Terrible service with incompetent support. They don't understand the client's profile and make bogus requests for data without bothering to understand. It feels like their support team is overloaded and doesn't have the capacity to be a REAL PARTNER for the company on the platform. Their attitude is superficial. You can't trust this neobank. You'll be constantly at risk of having your account closed at any moment. ----- ### "Hassle free international expenses" — 5.0/5 > **Verified Reviewer** | *19 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It's easy to use, has good fees for currency exchange and it is a well known platform, which means that a lot of colleagues also use it. Also the API makes it easy to connect to other services. > > **Cons**: Sometimes the UI bothers me with unecessary stuff that I'll never use. It would be better if it was a little cleaner. > > I've been using it as my main payment platform outside my home country. It is connected to my own expenses management platform, which makes it really easy to track expenses. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/1016836/wise?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1016836/wise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data