--- description: Get detailed information about Support.cc usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Support.cc Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Support.cc](/software/1016244/supportcc) # Support.cc Canonical: https://www.capterra.ae/software/1016244/supportcc > Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99 > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Support.cc? Large Enterprises, Small and Medium Enterprises Retail and E-commerce Telecommunication and IT BFSI (Banking, Financial Services and Insurance) Travel and Hospitality Education Health Care Other ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: 500apps - **Founded**: 2019 ## Commercial Context - **Starting Price**: $14.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Get 50 apps with Support.cc at Just $14.99 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Brazilian Portuguese, English, European Portuguese, French, German, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Analytics - Automated Routing - Customer Database - Customer Support Software - Email Management Software - Feedback Management - Knowledge Base Management - Live Chat Software - Multi-Channel Communication - Prioritization - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Service Level Agreement (SLA) Management - Surveys & Feedback - Third-Party Integrations - Workflow Management Software ## Integrations (5 total) - Amazon SES - Brevo - Gmail - Mailjet - SMTP ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software) ## Related Categories - [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software) - [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software) - [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software) - [Complaint Management Software](https://www.capterra.ae/directory/30674/complaint-management/software) - [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software) ## Alternatives 1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews) 2. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2211 reviews) 4. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews) 5. [Intercom](https://www.capterra.ae/software/134347/intercom) — 4.5/5 (1131 reviews) ## Reviews ### "Value for money" — 5.0/5 > **Nikhil Kumar** | *4 October 2022* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I got to know about support.cc from linkedin. I used a free account which was very easy, It helps me with different features like ticket management, contact management and CRM app integration. I recommend using it for your business > > **Cons**: All looks good for the price it is best in market ----- ### "Review of Support.cc" — 5.0/5 > **Rishu** | *4 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I got to know about support.cc from my business friend. I signed up for a free account and it was set up in minutes. It provides all the features like ticket management, contact management and CRM app integration for your business needs. I recommend using it for your business > > **Cons**: Nothing to dislike. Every feature is very good and user friendly. > > It is very good ----- ### "Helped my Business to grow" — 5.0/5 > **Verified Reviewer** | *4 October 2022* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: We have used the support.cc app for free for 14 Days before subscription. The features are very user friendly and helped the business to grow. We use canned messages and group management options in the app. The price is unbelievably low, 500apps offers all 50 apps for just $14.99. I strongly recommend this app for business growth > > **Cons**: Nothing found so far, may be I’ll write after few more months usage ## Links - [View on Capterra](https://www.capterra.ae/software/1016244/supportcc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data