--- description: Get detailed information about Vrbo usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vrbo Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [Vrbo](/software/1015882/vrbo) # Vrbo Canonical: https://www.capterra.ae/software/1015882/vrbo Page: 1 / 6\ Next: [Next page](https://www.capterra.ae/software/1015882/vrbo?page=2) > Cloud-based solution that enables businesses to list and manage rental properties, bookings, listings, customers, and more. > > Verdict: Rated **3.9/5** by 111 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 111 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Expedia Group ## Commercial Context - **Pricing Details**: Please contact Expedia Group directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: United States ## Features - Channel Management Software - Rental Property Management Software ## Support Options - Email/Help Desk ## Category - [Vacation Rental Software](https://www.capterra.ae/directory/30616/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.capterra.ae/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [Guesty](https://www.capterra.ae/software/159377/guesty) — 4.4/5 (485 reviews) 3. [Lodgify](https://www.capterra.ae/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [Guesty Lite](https://www.capterra.ae/software/169863/your-porter-app) — 4.7/5 (548 reviews) 5. [Breezeway](https://www.capterra.ae/software/186514/breezeway) — 4.6/5 (196 reviews) ## Reviews ### "Vrbo is a great hospital destination" — 5.0/5 > **ITORO** | *10 December 2025* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: with Vrbo travel hotel reservations gets easier with great customer support and flexible policies and payments processes. > > **Cons**: Sometimes looks like a clone of other expedia related products. And lacks some forms of originality aside from its unique colour themes > > With Vrbo, I was able to get reservations confirmed within 24 hours and got almost instant customer support for post reservation request. ----- ### "VRBO is top tier, with potential to improve further" — 5.0/5 > **Arka** | *20 May 2025* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: I like that VRBO has a similar interface to many other travel sites, likely because they are owned by the same parent company. I have never had issues in communicating with VRBO support. I prefer this company over Airbnb due to better business practices and experiences overall. > > **Cons**: The prices displayed for each listing include fees, but never taxes. It's always a necessity to click on the listing itself to see the final price. This is also an issue with many other travel accommodation websites that I wish did not exist. > > Overall, aside from the challenging aspect of having to compare multiple units by opening multiple tabs, VRBO is extremely useful for booking travel accommodations. I think they would highly benefit from a comparison tool in their website. ----- ### "Reality check with hopeful expectations\!" — 1.0/5 > **Jim** | *10 January 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: They first took our call but as yet there has been no response since our last conversation with them. > > **Cons**: No follow up from host or VRBO. We have reached out to both parties on numerous occasions but neither taking responsibility. > > Regarding my reservation at Property 3702532 (Unit ID 4276677), booked Jan 7–Mar 4, 2026 for 2 adults: Upon arrival, the unit did not match the Vrbo listing and was not in acceptable condition. There was an odor of mold/grease, the floor was slippery, furniture was stained and ripped, kitchen cabinets had grease/lint buildup, and the A/C unit was unsecured with exposed wiring. A TV was mounted over the window in an improvised way. Photos are attached showing the condition and misrepresentation. Additionally, we did not receive the address or access code until 4:15 PM, after check-in time, and only after contacting the host. Due to these issues, I am requesting a resolution/refund. Please confirm receipt and advise on next steps. Photos attached. ----- ### "Good Tech, Bad Customer Support" — 2.0/5 > **Steve** | *21 July 2026* | Real Estate | Recommendation rating: 3.0/10 > > **Pros**: I thought it was pretty intuitive to use the platform itself. I enjoy the automation and repeatability within the platform. > > **Cons**: Customer support. Takes forever to get attention to a matter, long wait times on the phone (and email), and they do not provide resolution to the actual stated problems. It's more of a numbers game of hitting ticket close rates versus actually resolving issues. > > Mediocre and I would recommend diversifying to include usage of other tools beyond VRBO. The customer support leaves a lot to be desired when working with VRBO. ----- ### "My Overall Vrbo Experience" — 5.0/5 > **Brian** | *1 April 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: I appreciated the wide variety of property listings and the ability to find unique homes in great locations. The booking process was straightforward, and the filters made it easy to narrow down exactly what I was looking for. > > **Cons**: Some listings had hidden fees that weren’t obvious until checkout, which made it harder to compare true costs upfront. Additionally, not all hosts respond quickly, which can be frustrating when trying to make quick decisions. > > Overall, my experience with Vrbo was positive. I found a great place that matched the photos and description, and the communication with the host went smoothly. I would definitely consider using Vrbo again for future trips, especially when traveling with a group or looking for more space than a hotel offers. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ae/software/1015882/vrbo?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1015882/vrbo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data