Intelligent Medical Software

What Is Intelligent Medical Software?

IMS caters to every step of the patient care delivery process, from patient engagement to telehealth, practice analytics, automated check-in, care coordination, reporting, and more. Its multi-specialty features, modules, and templates were built from the ground up to adapt to the exact needs of over 40 specialties.

Who Uses Intelligent Medical Software?

IMS from Meditab is suited for practices of all sizes and specialties - especially in practices that handle large volumes of eRx such as Allergy, Pain Management, Pediatrics, FQHCs, and Primary Care.

Where can Intelligent Medical Software be deployed?

Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Meditab
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Puerto Rico, United States

Languages

English, Spanish

About the vendor

  • Meditab
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Puerto Rico, United States

Languages

English, Spanish

Intelligent Medical Software videos and images

Intelligent Medical Software Software - 1
Intelligent Medical Software Software - Manage your practice’s clinical and administrative needs on the go with IMSGo; available on your tablet, smartphone, or smartwatch.
Intelligent Medical Software Software - Start your patients’ journey right thanks to a fast and convenient check-in process with IMS OnArrival.
Intelligent Medical Software Software - 4
Intelligent Medical Software Software - IMS Patient App and Care Portal are your patients’ gateway to their healthcare needs.
View 6 more
Intelligent Medical Software video
Intelligent Medical Software Software - 1
Intelligent Medical Software Software - Manage your practice’s clinical and administrative needs on the go with IMSGo; available on your tablet, smartphone, or smartwatch.
Intelligent Medical Software Software - Start your patients’ journey right thanks to a fast and convenient check-in process with IMS OnArrival.
Intelligent Medical Software Software - 4
Intelligent Medical Software Software - IMS Patient App and Care Portal are your patients’ gateway to their healthcare needs.

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Intelligent Medical Software

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Features of Intelligent Medical Software

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Charting
  • Claims Management Software
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Dashboard
  • Document Management Software
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Faculty/Staff Management
  • For Mental/Behavioral Health Practices
  • Gift Card Management
  • HIPAA Compliant
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management Software
  • Inventory Tracking
  • Medical Billing Software
  • Multi-Location
  • Multi-Provider Practice
  • Patient Portal Software
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing Software
  • Practice Management
  • Progress Notes
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Scheduling Software
  • Third Party Integrations
  • Treatment Planning

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Reviews of Intelligent Medical Software

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
4.3
Features
4.2
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Psicóloga in Venezuela
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Excellent practice automation system for ambulatory medical office, optimizes the user experience

5.0 4 years ago

Comments: One of the benefits that I like the most is that this software helps close the gap between mental health problems, substance abuse and the need for an electronic health record (EHR) to improve efficiency in their practice and improve care to the patient. It has live technical support from experts, specific mental health templates, mental health EHR characteristics, allows to better communicate the key information and with greater precision and the delivery of attention summaries and other information required by the significant use.

Pros:

I like most is that Intelligent Medical Software is a practice automation system, designed exclusively to optimize the user experience, offers powerful functionality and practical usability. It provides physicians and caregivers with a complete set of tools to make informed decisions, manage regulatory compliance and quickly identify the inefficiencies of the process. It is potentially Electronic Health Practice, and you can access the complete information from anywhere and at any time.

Cons:

I like the least is that the administration of the consulting room has to be subjective in some approaches, that is, case by case, I consider that the effectiveness of the treatment must go hand in hand with the software and the qualitative observations of each case.

Meditab Software Response

4 years ago

Thank you for your review. Your feedback is much appreciated!

David
Plastic Surgeon in US
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

IMS software for Cosmetic Surgery Practice

5.0 last month New

Pros:

The scheduling interface was what brought us to this product and what has kept us as a customer for more than 10 years.

Cons:

Even though the interface is good, too many clicks are required to schedule an appointment. Poor interface for exporting to MS Outlook / iPhone.

Meditab Response

3 weeks ago

Hi, David -- Thank you for being such a loyal and engaging client for so long! We appreciate your feedback on the scheduling interface, and we will let our development team know for future updates. Thanks for the review!

David
Medical Director in US
Medical Practice, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Complicated and poor coding from people are not end users

2.0 4 years ago

Comments: We purchased to get our insurance AR in line and monitor it better. Our billing company had an extremely difficult time integrating resulting and huge errors. This was partially the billing company but also due to the no user friendly way the system processes claims and adjustments. They need to bring all the coders back state side with people who know US billing and coding to redo the workflow with end user in mind.

Pros:

The software is hugely customizable. It is very reasonably priced and the US management do try to work with offices to get things straightened out.

Cons:

Initial training was almost useless as they spent most of the try trying to fix technical issues. The software does not perform some of the features that were sold. There are so many different way to perform similar task it is difficult to see if there is internal consistency in reporting and office procedures for performing task. It is the least efficient software I have ever used, 5 clicks where 1-2 would do. Insurance adjudication protocols were clearly written by people in India who have not actually used our US medical system. Simple things like taking deductibles up front have not been thought about and cause open credit issues in patient legers. The cash system is not well integrated with the claims system so if your office does a significant amount of insurance as well as cash pay there are constant issues in ensuring the books stay straight. Making corrections to the system if a claim is incorrect or cash pay are incorrect are almost impossible and many times require deleting the whole interaction and starting over. The user interface is kind of ugly and unrefined. Photo manager is ancient. Patient connections (text messaging, confirmations) has never worked correctly and we had two incidents of the system harmer texting patients where it had to be fully turned off. We now use an outside vendor because we don't trust the system. It is difficult to keep running data on the clinical side.

Saad Ullah
Review writing in Pakistan
Medical Practice, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Intelligently intelligent medical hospital based software

5.0 last month New

Comments: I am very satisfied with the nature of work and facilities provided by this software

Pros:

Automation is the most beneficial role of this software. It has diversity and manage records of patients. It helps medical students for their research and studies

Cons:

It has to be operated and to be learbt by a professional. For common people they need to learn it before use it.

Meditab Response

3 weeks ago

Hello Saad -- Thanks for taking the time to review IMS! We're so glad you're enjoying the system so far. If you ever have questions on the modules or workflows of our EHR, please reach out to the Support Team. They will be more than happy to help!

Melanie
Practice Manager in US
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very good but not perfect...but which EMR is?

4.0 6 months ago

Comments: Overall I feel they are looking to improve and assist with problems and glitches that come up as well as improve on the EMR by submitting requests to the build team.

Pros:

POS system and the [SENSITIVE CONTENT] who helped integrate/train. [SENSITIVE CONTENT] and [SENSITIVE CONTENT] who runs the reports is very knowledgeable and helpful. As well as [SENSITIVE CONTENT] in VAR support and [SENSITIVE CONTENT] always comes through for all support help. Support availability when things go wrong is very important. IMS always will suggest things for future builds based on feedback.

Cons:

Inaccessibility/slow to respond of my customer service rep and I feel lack of knowledge overall.

Meditab Response

6 months ago

Hi, Melanie -- We're so happy to hear that our support team has been helpful! We take feedback very seriously and are always looking for ways to improve and help our partners even more. Please let us know if you continue to have slow response times, and we will work to resolve the issue immediately. Thanks again for your review!