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description: Get detailed information about Cisco Umbrella usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Cisco Umbrella Price, Reviews & Ratings - Capterra United Arab Emirates 2026
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Breadcrumb: [Home](/) > [Cloud Access Security Broker (CASB)](/directory/34475/cloud-access-security-broker-casb/software) > [Cisco Umbrella](/software/1013673/cisco-umbrella)

# Cisco Umbrella

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> Cloud-based network security software that offers a first line of defense against cybersecurity threats and malicious applications.
> 
> Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Cisco Umbrella?

Cisco Umbrella is used by government agencies, financial services, manufacturers, higher education, K-12 schools, healthcare, retail, and hospitality organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 19 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact Cisco for pricing information
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Canada, France, Germany, Italy, Japan, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Monitoring
- Activity Tracking
- Alerts/Notifications
- Cloud Application Security
- Compliance Management
- Data Loss Prevention Software
- Data Security
- Endpoint Management
- Endpoint Protection Software
- Event Logs
- Firewalls
- Incident Management Software
- Monitoring
- Network Security Software
- Policy Management Software
- Real-Time Monitoring
- Remote Monitoring & Management
- Reporting/Analytics
- Threat Intelligence Platform
- Threat Protection
- Threat Response
- VPN Software

## Integrations (2 total)

- Cisco Meraki
- Talos

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Cloud Access Security Broker (CASB)](https://www.capterra.ae/directory/34475/cloud-access-security-broker-casb/software)

## Related Categories

- [Cloud Access Security Broker (CASB)](https://www.capterra.ae/directory/34475/cloud-access-security-broker-casb/software)
- [Cloud Security Software](https://www.capterra.ae/directory/31344/cloud-security/software)
- [Cybersecurity Software](https://www.capterra.ae/directory/31037/cybersecurity/software)
- [Network Security Software](https://www.capterra.ae/directory/30003/network-security/software)
- [Antivirus Software](https://www.capterra.ae/directory/10005/computer-security/software)

## Alternatives

1. [RiskProfiler](https://www.capterra.ae/software/1045761/riskprofiler) — 5.0/5 (48 reviews)
2. [ESET Endpoint Security](https://www.capterra.ae/software/151915/eset-endpoint-security) — 4.7/5 (1171 reviews)
3. [Malwarebytes for Business](https://www.capterra.ae/software/1029929/malwarebytes-for-business) — 4.7/5 (2518 reviews)
4. [Cloudflare](https://www.capterra.ae/software/155191/cloudflare) — 4.7/5 (528 reviews)
5. [AVG Antivirus Business Edition](https://www.capterra.ae/software/176245/avg-antivirus-business-edition) — 4.3/5 (2147 reviews)

## Reviews

### "Adir Ben Hamo" — 5.0/5

> **Adir** | *5 May 2025* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: Ambrella acts as the first line of defense by blocking access to malicious domains at the DNS level, before a connection is ever established.
> 
> **Cons**: This early-stage protection is vital in environments with legacy systems or remote operations (e.g., R\&D labs, remote sites like Neot Hovav or Beit Shemesh).
> 
> The deployment experience with Cisco Umbrella is notably smooth and fast—DNS-layer integration can be rolled out in hours, not days. For an organization with global sites, mobile users, and third-party contractors, Umbrella simplifies protection without requiring heavy infrastructure or VPN dependencies.

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### "Cisco Umbrella is a must have DNS security layer for any organization serious about protection." — 5.0/5

> **Ben** | *3 August 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Cisco Umbrella provides a critical component of global DNS security by blocking malicious domains while making the deployment simple, easy to rollout, and across all platforms.
> 
> **Cons**: The only think I would dislike about Cisco Umbrella would be sometimes it is difficult to contact support.
> 
> We have fully deployed and have been using Cisco Umbrella on every device possible for over 6 years.

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### "Solid Security Software with Room for Improvement in Support" — 4.0/5

> **Eli** | *16 May 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Cisco Umbrella effective helps prevent malicious activity and implement content filtering by utilizing DNS filtering.
> 
> **Cons**: Product support since the company was acquired by Cisco has been inferior to the level of support provided by OpenDNS. Forced integration with Cisco mobile client is unwelcome.
> 
> Overall, our experience with Cisco Umbrella has been positive.  There are some negative changes that are expected when a smaller company is acquired by a large corporation.

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### "Reliable Cloud-Based Security for Protecting Users and Network" — 5.0/5

> **Khimson** | *17 August 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Strong cloud-based DNS security and web protection
Helps block malicious websites, phishing, and malware
Easy to deploy without installing hardware at every location
Useful visibility into internet activity and security threats
Good integration with other Cisco security products
Effective for protecting remote users and devices
> 
> **Cons**: Can be expensive for smaller organizations
Initial configuration can take some time
Reporting and dashboards can feel overwhelming
Some advanced features require additional licensing
Troubleshooting DNS-related issues can occasionally be challenging
> 
> Cisco Umbrella is a strong security solution for protecting users from malicious and inappropriate internet activity. Its cloud-based architecture makes deployment relatively simple, and the additional visibility into DNS requests and security threats is very useful for IT administrators. While the licensing cost and configuration complexity can be drawbacks, overall it is a reliable and effective layer of network security.

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### "Lastly, Set-and-Forget Security." — 5.0/5

> **Garcia** | *3 August 2025* | Printing | Recommendation rating: 9.0/10
> 
> **Pros**: Cisco Umbrella works silently at the background fending off threats, so I don't lose sleep over every new link my team discovers. Installation was a cakewalk, and daily maintenance requires seconds. The comfort is real.
> 
> **Cons**: Sometimes, the customer support is late to respond, and some of the antivirus choices took me forever to locate as a new user.
> 
> We’ve had fewer security issues and urgent calls. It’s saved us time and money, making our network safer with much less hassle.

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## Links

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