---
description: Get detailed information about NovelVox Unified Agent Desktop usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NovelVox Unified Agent Desktop Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [NovelVox Unified Agent Desktop](/software/1013067/novelvox-unified-agent-desktop)

# NovelVox Unified Agent Desktop

Canonical: https://www.capterra.ae/software/1013067/novelvox-unified-agent-desktop

> The Integrated Contact Center Agent Desktop Optimized to Adapt to Your Specific Business Needs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses NovelVox Unified Agent Desktop?

All industries. SMB enterprises.

## About the vendor

- **Company**: NovelVox
- **Founded**: 2008

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- CRM Software
- Call Logging
- Call Monitoring Software
- Call Scripting
- Call Transfer
- Computer Telephony Integration
- Contact Management Software
- IVR

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)

## Related Categories

- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)
- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Convoso](https://www.capterra.ae/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
4. [DialedIn CCaaS](https://www.capterra.ae/software/29589/callcenternow) — 4.8/5 (314 reviews)
5. [Readymode](https://www.capterra.ae/software/136728/readymode) — 4.6/5 (136 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1013067/novelvox-unified-agent-desktop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230210/NovelVox-Unified-Agent-Desktop/> |
| en-AE | <https://www.capterra.ae/software/1013067/novelvox-unified-agent-desktop> |
| en-AU | <https://www.capterra.com.au/software/1013067/novelvox-unified-agent-desktop> |
| en-CA | <https://www.capterra.ca/software/1013067/novelvox-unified-agent-desktop> |
| en-GB | <https://www.capterra.co.uk/software/1013067/novelvox-unified-agent-desktop> |
| en-IE | <https://www.capterra.ie/software/1013067/novelvox-unified-agent-desktop> |
| en-IL | <https://www.capterra.co.il/software/1013067/novelvox-unified-agent-desktop> |
| en-IN | <https://www.capterra.in/software/1013067/novelvox-unified-agent-desktop> |
| en-NZ | <https://www.capterra.co.nz/software/1013067/novelvox-unified-agent-desktop> |
| en-SG | <https://www.capterra.com.sg/software/1013067/novelvox-unified-agent-desktop> |
| en-ZA | <https://www.capterra.co.za/software/1013067/novelvox-unified-agent-desktop> |
| fr | <https://www.capterra.fr/software/1013067/novelvox-unified-agent-desktop> |
| fr-BE | <https://fr.capterra.be/software/1013067/novelvox-unified-agent-desktop> |
| fr-CA | <https://fr.capterra.ca/software/1013067/novelvox-unified-agent-desktop> |
| fr-LU | <https://www.capterra.lu/software/1013067/novelvox-unified-agent-desktop> |
| ja | <https://www.capterra.jp/software/1013067/novelvox-unified-agent-desktop> |

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