---
description: Get detailed information about C3 Cloud Contact Center usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: C3 Cloud Contact Center Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [C3 Cloud Contact Center](/software/1012782/c3-cloud-contact-center)

# C3 Cloud Contact Center

Canonical: https://www.capterra.ae/software/1012782/c3-cloud-contact-center

> Mida C3 is the professional contact center solution that allows you to manage all your Unified Communications directly in the Cloud.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Mida Solutions

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French, Italian, Portuguese, Spanish
- **Available Countries**: Italy

## Features

- Agent Interface
- Automated Routing
- Computer Telephony Integration
- Queue Management
- Reporting/Analytics

## Integrations (3 total)

- Microsoft Power BI
- Microsoft Teams
- Salesforce.org Nonprofit Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Alternatives

1. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.capterra.ae/software/1072329/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.capterra.ae/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.ae/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/1012782/c3-cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/229850/C3-Cloud-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1012782/c3-cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/software/1012782/c3-cloud-contact-center> |
| en-CA | <https://www.capterra.ca/software/1012782/c3-cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/1012782/c3-cloud-contact-center> |
| en-IE | <https://www.capterra.ie/software/1012782/c3-cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/software/1012782/c3-cloud-contact-center> |
| en-IN | <https://www.capterra.in/software/1012782/c3-cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/1012782/c3-cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/1012782/c3-cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/1012782/c3-cloud-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"C3 Cloud Contact Center","description":"C3 is the contact center that allows your service to really make a difference thanks to advanced call management functionalities and the integration with CRMs and with Power BI. It provides supervisors with all the metrics they need to evaluate how the customer service is performing, also in real-time. \nAvailable for legacy systems and for Microsoft Teams.\n\nMida C3 is the professional contact center solution that allows you to manage all your Unified Communications directly in the Cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/53761e3e-e849-4bd8-b1d1-a43020a638da.png","url":"https://www.capterra.ae/software/1012782/c3-cloud-contact-center","@id":"https://www.capterra.ae/software/1012782/c3-cloud-contact-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Windows, Windows on premise"},{"@id":"https://www.capterra.ae/software/1012782/c3-cloud-contact-center#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is C3 Cloud Contact Center?","@type":"Question","acceptedAnswer":{"text":"C3 is the contact center that allows your service to really make a difference thanks to advanced call management functionalities and the integration with CRMs and with Power BI. It provides supervisors with all the metrics they need to evaluate how the customer service is performing, also in real-time. Available for legacy systems and for Microsoft Teams.Mida C3 is the professional contact center solution that allows you to manage all your Unified Communications directly in the Cloud.","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/1012782/c3-cloud-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"C3 Cloud Contact Center","position":3,"item":"/software/1012782/c3-cloud-contact-center","@type":"ListItem"}]}]}
</script>
