---
description: Get detailed information about Second Nature AI usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Second Nature AI Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Second Nature AI](/software/1012398/second-nature)

# Second Nature AI

Canonical: https://www.capterra.ae/software/1012398/second-nature

> Cloud-based role play training platform for sales and customer-facing teams, offering AI simulations, automated scoring, and coaching.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Second Nature AI?

Mid-size to enterprise businesses in technology, healthcare, banking, financial services, and telecommunications industries with sales, customer service, or learning and development teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Second Nature

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Norwegian, Portuguese, Spanish, Swahili, Turkish
- **Available Countries**: Israel, United States

## Features

- AI/Machine Learning
- Assessment Management
- Call Recording Software
- Content Library
- Conversational AI
- Decision Support Software
- Gamification Software
- Goal Setting/Tracking
- Hyper-Realistic Voice Simulation
- Learning Management
- Performance Metrics
- Progress Tracking
- Reporting/Analytics
- Sales Framework Customization
- Sales Readiness Certification
- Sentiment Analysis
- Third-Party Integration
- Training Management

## Integrations (12 total)

- Docebo
- Google Workspace
- HubSpot Sales Hub
- Microsoft Entra ID
- Okta
- Pipedrive
- SAP Customer Experience
- SCORM Cloud
- Salesforce Platform
- Tietoevry Banking
- Workday Learning
- Workday Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software)

## Related Categories

- [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software)
- [AI Sales Roleplay Tools](https://www.capterra.ae/directory/34927/ai-sales-roleplay-tools/software)
- [Sales Coaching Software](https://www.capterra.ae/directory/31333/sales-coaching/software)
- [Other Artificial Intelligence (AI) Software](https://www.capterra.ae/directory/34531/other-artificial-intelligence-ai/software)
- [Course Authoring Software](https://www.capterra.ae/directory/30021/course-authoring/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1789 reviews)
2. [Fathom](https://www.capterra.ae/software/1037530/fathom) — 5.0/5 (809 reviews)
3. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1728 reviews)
4. [Dialpad](https://www.capterra.ae/software/190976/dialpad-sell) — 4.2/5 (571 reviews)
5. [Wing](https://www.capterra.ae/software/1012352/wing) — 4.8/5 (75 reviews)

## Reviews

### "Powerful tool to train the sales force" — 5.0/5

> **Eileen** | *31 March 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10
> 
> **Pros**: This is a very successful artificial intelligence driven tool for improving sales capabilities. It facilitates training by simulating scenarios that can be presented to sales specialists. It allows to monitor and evaluate the progress and performance of sales reps undergoing training. Allows the training process to be unlimited in the number of users to participate.
> 
> **Cons**: The built-in artificial intelligence is excellent, it meets all our expectations, it has no negative aspects.
> 
> The results obtained by Second Nature AI are significantly positive, allowing the sales team to effectively execute the planned strategies. This tool facilitates the capabilities for sales reps to interact with customers.

-----

### "Equiped Sales Team" — 5.0/5

> **Judy** | *20 February 2023* | Financial Services Software | Recommendation rating: 9.0/10
> 
> **Pros**: Simple and clean UI/UX design.Qualified on training sales team on all required measures and strategies on sales.VOip and VC recordings for later references.
> 
> **Cons**: Since we implemented, nothing negative to register. I crown it.

-----

### "Practicing role plays with AI" — 5.0/5

> **Rebecca** | *8 June 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Second Nature lets you practice all your sales pitches, product presentations, slide shares etc. with a virtual customer Jenny, who is an AI bot. Jenny is programmed to act like a real customer, asking about competition, value and other topics. She gives you feedback after each practice session which is really helpful to figure out points I didn't cover well enough, and how to improve my tone. As a manager on the system, I can see how each of my sales reps is doing and can drill into trouble spots, listen to their recordings, and put together a customized coaching program for anyone who needs it.
> 
> **Cons**: Sometimes talking to a robot feels a little...robotic. It takes getting used to. But once you've done a few simulations you get the hang of it. Some of our reps prefer practicing with Jenny to practicing with their manager.

-----

### "Taking the guessing out of improving sales performance" — 5.0/5

> **Verified Reviewer** | *10 June 2021* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: Everything is measureable with data to back it up. There's no need to review videos of calls or wait until someone blows a deal to try to figure it out afterwards. Second Nature helps prepare the troops before they get to battle, not adding band aids after they come back. I like the idea of transparency, data driven, measurable, and intelligent training.
> 
> **Cons**: This needs more languages, I had a customer in Japan that was interested in it for their partner network but couldn't deploy with English only.  When the other languages come it will allow for global adoption by the large multi-nationals across all their sales teams.
> 
> Very positive. I helped a client get the system as part of strategic consulting work.  Lack of transparency in their sales force was the motivator in finding a solution. After getting a demo and hearing from their customers, I was impressed.

## Links

- [View on Capterra](https://www.capterra.ae/software/1012398/second-nature)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/229361/Second-Nature/> |
| en-AE | <https://www.capterra.ae/software/1012398/second-nature> |
| en-AU | <https://www.capterra.com.au/software/1012398/second-nature> |
| en-CA | <https://www.capterra.ca/software/1012398/second-nature> |
| en-GB | <https://www.capterra.co.uk/software/1012398/second-nature> |
| en-IE | <https://www.capterra.ie/software/1012398/second-nature> |
| en-IL | <https://www.capterra.co.il/software/1012398/second-nature> |
| en-IN | <https://www.capterra.in/software/1012398/second-nature> |
| en-NZ | <https://www.capterra.co.nz/software/1012398/second-nature> |
| en-SG | <https://www.capterra.com.sg/software/1012398/second-nature> |
| en-ZA | <https://www.capterra.co.za/software/1012398/second-nature> |
| fr | <https://www.capterra.fr/software/1012398/second-nature> |
| fr-BE | <https://fr.capterra.be/software/1012398/second-nature> |
| fr-CA | <https://fr.capterra.ca/software/1012398/second-nature> |
| fr-LU | <https://www.capterra.lu/software/1012398/second-nature> |

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