--- description: Get detailed information about FaultFixers usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FaultFixers Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/30058/maintenance-management/software) > [FaultFixers](/software/1011737/faultfixers) # FaultFixers Canonical: https://www.capterra.ae/software/1011737/faultfixers Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/1011737/faultfixers?page=2) > Maintenance management platform for fault reporting, maintenance scheduling, work assignment, custom forms \& checklists, and messaging. > > Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 19 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FaultFixers Technologies ## Commercial Context - **Starting Price**: £50.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: We offer Starter, Professional and Enterprise models for the most cost-effective use of FaultFixers - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Activity Dashboard - Alerts/Notifications - Asset Tracking Software - Audit Trail - Calendar Management - Contact Database - Contract/License Management - Customizable Forms - Document Management Software - Electronic Signature - Equipment Tracking - Fixed Asset Management Software - Forms Creation & Design - Forms Management - Inspection Management - Job Management - Maintenance Scheduling - Mobile Access - Multi-Location - Predictive Maintenance - Preventive Maintenance Software - Purchase Order Management - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Service History - Technician Management - Warranty Tracking - Work Order Management - Workflow Automation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Maintenance Management Software](https://www.capterra.ae/directory/30058/maintenance-management/software) ## Related Categories - [Maintenance Management Software](https://www.capterra.ae/directory/30058/maintenance-management/software) - [Preventive Maintenance Software](https://www.capterra.ae/directory/31023/preventive-maintenance/software) - [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software) - [Equipment Maintenance Software](https://www.capterra.ae/directory/30103/equipment-maintenance/software) - [Forms Automation Software](https://www.capterra.ae/directory/10023/forms-automation/software) ## Alternatives 1. [Fracttal One](https://www.capterra.ae/software/159911/fracttal) — 4.6/5 (1785 reviews) 2. [MaintainX](https://www.capterra.ae/software/179296/getmaintainx) — 4.8/5 (1060 reviews) 3. [Limble](https://www.capterra.ae/software/162600/limble-cmms) — 4.8/5 (757 reviews) 4. [eMaint CMMS](https://www.capterra.ae/software/100468/emaint-cmms) — 4.5/5 (425 reviews) 5. [Maintenance Connection](https://www.capterra.ae/software/12444/maintenance-connection) — 4.4/5 (444 reviews) ## Reviews ### "Using FaultFixers on a 10 building mixed use estate (Student Halls & Education)" — 5.0/5 > **Bruno** | *21 July 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The simplicity of tracking reactive maintenance across a complex multi-building campus is where FaultFixers really excels. Intuitive Interface: The platform makes reporting and managing jobs effortless for both on-the-ground team members and end-users. Real-Time Visibility: Tracking ticket lifecycles—from initial logging to completion—gives complete transparency over team workload and contractor progress. Rapid Resolution: The streamlined dispatch and task assignment workflow directly contributed to cutting down ticket turnaround times to just a few hours. Responsive Support: The customer support team is consistently proactive, responsive, and genuinely helpful whenever guidance or bug reports are needed. > > **Cons**: System bugs and technical glitches are virtually non-existent, but maximizing the platform's potential requires thoughtful initial setup: Category Triage: If category options and form fields aren't strictly audited and trimmed during onboarding, reporters tend to default to a generic "Other" category. Keeping ticket categories organized requires ongoing administrative discipline, unfortunately the "other" category cannot be removed, and there are no personalisation fields. Portfolio Filtering: While standard reporting is great, filtering high-density data across large, multi-site residential portfolios takes a bit of fine-tuning to extract deeper historical analytics. > > Our overall experience with FaultFixers has been outstanding. It has completely transformed how we handle reactive maintenance across a high-density, multi-building estate. The platform allowed us to eliminate legacy backlogs, streamline day-to-day communication between staff and maintenance technicians, and handle peak reporting volumes (400+ reactive jobs a month in addition to PPMs) with ease. From an administrative standpoint, being able to audit job flows keeps our operational data clean and actionable. ----- ### "Excellent maintenance management tool for multi-property supported accommodation" — 5.0/5 > **Gabriela** | *10 August 2026* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: FaultFixers has been particularly useful for managing maintenance across multiple supported accommodation properties, including both shared and sole-occupancy settings. It gives us a clear overview of reported issues and makes it straightforward to allocate tasks to the appropriate person or team. The ability to prioritise issues has been especially helpful, as it allows us to distinguish between routine maintenance and matters that require a more immediate response. Overall, it has helped us streamline our maintenance process and provides a much clearer way of tracking issues from reporting through to completion. We have also temporarily used FaultFixers to record and manage some health and safety issues. This was a practical use of the system while we were transitioning to a care planning system that incorporated similar functionality. Moving away from using FaultFixers for this particular purpose was a decision based on our wider software setup and not due to any shortcomings with FaultFixers. > > **Cons**: We currently have no significant complaints about the system. As with any software, there are always areas that could potentially be developed further, but our experience so far has been very positive. > > Our overall experience with FaultFixers has been very positive. For an organisation managing multiple supported accommodation properties, having a centralised system for reporting, prioritising, allocating and tracking maintenance issues has made the process considerably more organised. The system is easy to navigate and gives us good visibility of outstanding issues across different properties. It has helped reduce the risk of maintenance requests being overlooked and makes it easier to establish who is responsible for dealing with each issue. Customer support has also been a strong point. Whenever we have needed assistance, the team has been responsive and helpful. At present, we have no significant concerns with the product or the level of support provided. ----- ### "Really positive. It has made managing maintenance much easier and helps us stay on top of jobs. I'd definitely recommend it." — 4.0/5 > **Jonet** | *17 July 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, reliable, and good value for money. It makes logging and tracking maintenance jobs simple, and customer support has always been quick and helpful. > > **Cons**: Very easy to log jobs, track progress, and keep everything in one place. Great support team and clear updates. > > Not much to complain about. It would be nice to have a few more reporting options and a more feature-rich mobile app. ----- ### "FaultFixers: Revolutionising Care Management with Tailored Solutions\!" — 5.0/5 > **Steven** | *1 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Transitioning from a paper-based system to Faultfixers CAFM software has been a game-changer for managing our group of care homes. The traditional method was cumbersome and time-consuming, requiring frequent travel between locations to provide support and oversight. Now, with the CAFM software, I can effortlessly oversee the entire estate from my laptop. This has significantly streamlined my workflow, allowing me to respond to issues promptly and maintain a high standard of care across all homes. The intuitive interface and comprehensive features provide clear visibility into operations, enabling better decision-making and resource allocation. Being on a corporate account we pay for each building, given that I researched multiple solutions before committing, most software offerings was based on pay per users, this simply put would have cost too much to implement and made the choice to proceed with FaultFixers an easy one. > > **Cons**: One non positive I had was the speed of upload or searching for closed tickets, but this was addressed. The forms tool is a little clunky, but I have just had a review meeting where a new exciting experience is close to release. > > My overall experience with FaultFixers has been incredibly positive. Their approach to break-fix issues is both efficient and effective, ensuring that any problems are addressed promptly, minimising downtime in our care homes. The preventative maintenance process implemented is equally impressive. Their proactive strategies not only keep our systems running smoothly but also enhance overall compliance, ensuring we meet all necessary regulations without hassle. This level of oversight gives me peace of mind, knowing that everything is monitored and managed effectively. One of the standout aspects of working with FaultFixers is their commitment to listening to their customers. As someone who often requires tailored solutions, I truly appreciate their responsiveness. Month after month, I’ve seen tweaks and improvements based on my feedback, which makes me feel valued as a client. This level of collaboration is rare and has greatly enhanced my experience with the software. In summary, FaultFixers not only delivers a robust system but also fosters a partnership that prioritizes customer input and satisfaction. I couldn’t ask for a better experience\! ----- ### "Excellent system and support with constant ongoing development of the program" — 4.0/5 > **Neil** | *1 July 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Faultfixers offers a competitive pricing for the service they provide. Customer support has been excellent, not just at onboarding but following up and holding additional training sessions and further onboarding services since signing up. our buisness is only 9 months in to contract, however we are slowly utilising more and more of the software capabilities which has been aided but the support offered by the team at FaultFixers. We have only experienced a couple of minor bugs but these have quickly been resolved. Fairly easy to navigate and is easy to learn with the help of the tutorial videos > > **Cons**: The initial onboarding was a challenge but this was mostly down to a lack of previous CAFM system used by ourselves, minimal data we had available so was very much a start from scratch approach needed for us as we transitioned from a mainly spreadsheet based log/tracker to digitalised CAFM > > Overall my experience has been positive in both using the software and follow up support offered by the team at FaultFixers, which personally i find a bigger achievement than anything as all to often company's will onboard you then abandon you. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/1011737/faultfixers?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1011737/faultfixers) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data