--- description: Get detailed information about Microsoft Outlook usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Calendar Software](/directory/32297/calendar/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.ae/software/1010311/microsoft-outlook Page: 1 / 102\ Next: [Next page](https://www.capterra.ae/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2524 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2524 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management Software ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Calendar Software](https://www.capterra.ae/directory/32297/calendar/software) ## Related Categories - [Calendar Software](https://www.capterra.ae/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software) ## Alternatives 1. 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The convenience of the Outlook app adds a few more sophisticated features that are not available in the online version. > > **Cons**: Throughout the years of continuous use, very little on UI has changed, and it remains bold. Except for a few colour theme changes, most if not all, configurations are the same. Has much room for cosmetic customizations > > Outlook web, or commonly known as the online version, is a great convenience to use, given you're almost always on the web. The handy app store has the mobile app, which is superfast and very easy to operate despite its shallow learning curve ----- ### "Stress-Free Daily Email Management for Over 5 Years" — 5.0/5 > **Lee** | *27 August 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Outlook is that it allows me to manage around 50 emails a day with no stress. I can easily pin important emails to the top of my inbox and save emails into custom categories. The search function works great... I can find old conversations using a simple keyword or the sender's "from" name. I'm able to attach documents, images, or Google Docs links with no problem. It feels like a complete system that I can count on. > > **Cons**: While the core features are great, the spam filtering sometimes puzzles me, i.e. occasionally letting questionable emails through and sending obvious (to me) legitimate emails to the junk folder. Also, I have to adjust the screen view each time in order to maximize the screen area that I can see and work from. It's a minor issue (and not really necessary), but I choose to adjust it every time I use it. > > My overall experience has been very positive. Outlook is my primary email service and I check it several times every day. It's a critical part of my daily routine. It's dependable, and I would recommend it for anyone who needs to maintain a simple, organized, and efficient workflow. ----- ### "New Outlook is terrible" — 2.0/5 > **LINDA** | *5 August 2026* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: I can set up folder in my in box to have things in special places. It has spell check. Mail seems to come in and not get lost in the internet world. > > **Cons**: The new outlook is awful. They took away some of the best features. I can't set up the columns in mail like I used to. I get the 3 columns they choose and that's it. I can't alter the subject line on mail I've received. This is very important because I would add a word or 2 to clarify what it is. The address book is all messed up and I autofill pops up even after I delete email contacts. > > With new outlook, my experience has been so frustrating. Unfortunately, I got a new computer and cannot get classic outlook on there. ----- ### "Outlook: Day-to-Day Business Review" — 5.0/5 > **Samm** | *15 June 2026* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management. E-Mailing is a must in our workplace and helps to promote collaboration within the team. In addition, we utilize shared calendars which is a must to keeping the entire team in the loop. The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences. Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation. Outlook is easy to access and connects quite easily; we do not often experience bugs or issues and when we do, they are often repaired or fixed quickly. Microsoft applications, including Outlook, have strong security features which ensures great filtering of junk/spam e-mails and ensures cyber safety. > > **Cons**: When new employees join, they can sometimes find Outlook overwhelming because of the number of features. Furthermore, those with large mailboxes do experience performance issues, especially when searching for specific e-mails. The largest con would be that when Microsoft does perform updates, settings and workflows can often be change or be disrupted. For example: the new Outlook replaced Quick Parts with My Templates. While My Templates is a great feature, it does not function the same way Quick Parts does and therefore interrupted certain workflows within our business. > > Overall, Outlook is critical tool for our business as it provides reliable e-mail, calendar and contact management while supporting team collaboration through shared calendars. The customization options and accessibility allow our users to work in a way that best suits their needs. While generally dependable and secure, Outlook is a great way to ensure cyber security. The main challenge is the learning curve for new users and occasional performance issues with larger mailboxes. ----- ### "Outlook works great\!" — 5.0/5 > **William** | *8 September 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Message reactions and Teams integration are convenient, but the experience would be stronger with more visual customization and better native support for third-party meeting services like Zoom. > > **Cons**: Outlook could offer a broader selection of themes and more flexible customization options. Support for third-party meeting platforms such as Zoom could also be smoother, especially when creating and managing meeting links directly from calendar invites. > > Very positive. It works really well for our business and we experience minimal errors. The Outlook app itself is easy to use and understand. ----- Page: 1 / 102\ Next: [Next page](https://www.capterra.ae/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data