---
description: Get detailed information about MatrixCare Life Plan Community usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: MatrixCare Life Plan Community Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

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# MatrixCare Life Plan Community

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> Scalable to each organization, MatrixCare’s LPC solution simplifies clinical, financial, and operational complexities to help boost out
> 
> Verdict: Rated **4.1/5** by 43 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses MatrixCare Life Plan Community?

Life plan community (LPC) EHR software from MatrixCare is designed to meet the specific challenges facing LPCs and continuing care retirement communities (CCRCs).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 43 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ResMed
- **Location**: Bloomington, US
- **Founded**: 2002

## Commercial Context

- **Pricing Details**: $2k/mo per community, $30k implementation per community, + implementation
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Assessment Management
- Billing & Invoicing
- Care Plan Management
- Charting
- Claims Management Software
- Compliance Management
- EMR/EHR
- For Long Term Care
- Geriatric Care
- Meal/Nutrition Management
- Medical Billing Software
- Medication History
- Patient Records Management
- Point of Care System
- Reporting & Statistics

## Integrations (6 total)

- Accushield
- Attendance on Demand
- Carefeed
- Prophix One
- Vena
- WelcomeHome

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Assisted Living Software](https://www.capterra.ae/directory/10034/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.capterra.ae/directory/10034/assisted-living/software)
- [Long Term Care Software](https://www.capterra.ae/directory/30109/long-term-care/software)

## Alternatives

1. [ECP](https://www.capterra.ae/software/90493/ecp) — 4.7/5 (152 reviews)
2. [Senior Living Core Platform](https://www.capterra.ae/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews)
3. [Eldermark](https://www.capterra.ae/software/79030/service-minder) — 4.6/5 (37 reviews)
4. [Therap](https://www.capterra.ae/software/124101/therap) — 4.7/5 (77 reviews)
5. [Yardi Senior Living Suite](https://www.capterra.ae/software/164514/yardi-senior-living-suite) — 4.2/5 (11 reviews)

## Reviews

### "FREQUENT DOWNTIMES" — 2.0/5

> **Robin** | *27 June 2024* | Nonprofit Organization Management | Recommendation rating: 2.0/10
> 
> **Pros**: Prior to Resmed taking over- customer support was quick and prompt. The staff was very knowledgeable in Retail Tracker, Clinical and 1st/3rd Party Billing Module.
> 
> **Cons**: NYS DOH reporting had to be created by us with CrystalReport. Downtime happened frequently causing chaos for the Clinical tea. In which they could not access the Mar/Tar for passing meds. There was much manual input for billing. Implementation ideas were looked into years later. Research and Development team didn't exist. The Help section was not up to date nor were there tip sheets available. Updates were never tested prior to pushing - causing errors and no work around a for end users
> 
> After being an end user for 7 years, I am happy we finally switched to a new EHR.

-----

### "A program with lots of potential" — 4.0/5

> **Verified Reviewer** | *26 February 2018* | Hospitality
> 
> **Pros**: The program is diverse and is implemented across our campus in various different areas such as nursing dietary and our deli.
> 
> **Cons**: The program could be polished a bit more for the end user. Sometimes problems become a bit complicated

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### "Years of Use" — 4.0/5

> **Jennifer** | *21 January 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: MatrixCare LPC is generally easy to use and implement. Contains most if not all of what a CCRC will need to run their business.
> 
> **Cons**: There are some clunky issues integrating different companies. For example even if a resident has an active admission in one company a discharge in a separate company will cancel all resident appointments. Another example would be even though profiles are shared, some attachments are not like hospital records, which would have to be uploaded in two different areas or downloaded and emailed to another part of the campus/etc.
> 
> In the years we have used the software there have been some great updates, some state/federal updates, but no matter what issues come up support is always willing to listen and re-teach when needed.

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### "MatrixCare LPC Review" — 4.0/5

> **Charlene** | *26 January 2021* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I like that it encompasses all of the facets of our businesses.  It includes demographics, the medical chart, financial, point of sale and inventory.  With Matrix you can have one software package that feeds information into other modules which reduces double entry and possible errors.
> 
> **Cons**: There are areas of the software that need to be upgraded.  There are functions that are needed that have not been written into the programming so you have to find other ways of supplying data to your users or it will take them five key clicks when two should be enough.
> 
> Overall using MatrixCare has been a good experience.  They are working to update the software in many areas to keep up with the market.  When you have an issue technical support is quick to respond and try to help resolve the problem.  The bad side of that is if technical cannot fix the problem immediately it gets passed on to research and you seldom get updated on the progress from there on.

-----

### "Accounting Manager review" — 5.0/5

> **Donna** | *29 January 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The Matrix system is easy to use. I was not here when it was originally started. I have now been using it for 16 years. 
The modules work together well. 
When the Census is updated the billing software is tied together to make the process easy.
I like being able to drill down and find details in the General Ledger.
I like the updates are usually smooth.
> 
> **Cons**: We don't use all the features, as there are so many.
We had thought about utilizing the payroll piece, but decided against it when it came to find out we would be responsible for filing the taxes. 
The only thing I find frustrating is that 2 people can't be on a record at the same time. I have to wait for someone to close before I can review and discuss issues.
> 
> My overall experience is positive. The support staff is very knowledgeable and is to contact with issues that arise. They are also helpful when I need reports and at times have had to create reports.
Training new employees on the software is relatively easy as well. 
I also like the ability to review documents prior to updating, to ensure all is done correctly.

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## Links

- [View on Capterra](https://www.capterra.ae/software/1005258/matrixcare)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/165451/MatrixCare/> |
| en-AE | <https://www.capterra.ae/software/1005258/matrixcare> |
| en-AU | <https://www.capterra.com.au/software/1005258/matrixcare> |
| en-CA | <https://www.capterra.ca/software/1005258/matrixcare> |
| en-GB | <https://www.capterra.co.uk/software/1005258/matrixcare> |
| en-IE | <https://www.capterra.ie/software/1005258/matrixcare> |
| en-IL | <https://www.capterra.co.il/software/1005258/matrixcare> |
| en-IN | <https://www.capterra.in/software/1005258/matrixcare> |
| en-NZ | <https://www.capterra.co.nz/software/1005258/matrixcare> |
| en-SG | <https://www.capterra.com.sg/software/1005258/matrixcare> |
| en-ZA | <https://www.capterra.co.za/software/1005258/matrixcare> |

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