--- description: Get detailed information about The Mortgage Office usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: The Mortgage Office Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Loan Servicing Software](/directory/30088/loan-servicing/software) > [The Mortgage Office](/software/9277/the-mortgage-office) # The Mortgage Office Canonical: https://www.capterra.ae/software/9277/the-mortgage-office Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/9277/the-mortgage-office?page=2) > Trusted for 45+ years, The Mortgage Office delivers the most innovative, secure, and user-friendly loan management platform available. > > Verdict: Rated **4.8/5** by 285 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses The Mortgage Office? For 45+ years, The Mortgage Office has been trusted as the most innovative, secure, and user-friendly loan management platform. Streamline your loan origination, servicing, and fund management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 285 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Applied Business Software - **Founded**: 1978 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Canada, Israel, New Zealand, Spain, United Kingdom, United States ## Features - Accounting Software - Accounts Payable Software - Accounts Receivable Software - Amortization Schedule - Audit Trail - Automated Decisioning/Underwriting - Automatic Funds Distribution - Borrower Management - Cash Flow Management - Client Database - Client Portal - Collateral Tracking - Compliance Management - Contact Management Software - Customer Management - Dashboard Software - Data Import/Export - Document Management Software - Escrow Management - Investor Management - Lead Management Software - Loan Portfolio Management - Multi-Channel Communication - Online Applications - Payment Collection - Pipeline Management - Pre-Qualification - Reporting/Analytics - Self Service Portal - Third-Party Integrations - Workflow Management Software ## Integrations (5 total) - HUB - Microsoft Word - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Loan Servicing Software](https://www.capterra.ae/directory/30088/loan-servicing/software) ## Related Categories - [Loan Servicing Software](https://www.capterra.ae/directory/30088/loan-servicing/software) - [Mortgage Software](https://www.capterra.ae/directory/30038/mortgage-and-loans/software) - [Construction Accounting Software](https://www.capterra.ae/directory/20003/construction-accounting/software) - [Commercial Loan Software](https://www.capterra.ae/directory/30537/commercial-loan/software) - [Loan Origination Software](https://www.capterra.ae/directory/20011/loan-origination/software) ## Alternatives 1. [Mortgage Automator](https://www.capterra.ae/software/191761/mortgage-automator) — 4.9/5 (112 reviews) 2. [HES LoanBox](https://www.capterra.ae/software/1032224/hes-loanbox) — 4.9/5 (25 reviews) 3. [Margill Loan Manager](https://www.capterra.ae/software/79849/margill-loan-manager) — 4.8/5 (48 reviews) 4. [Fintech Market Core System](https://www.capterra.ae/software/1051572/fintech-market-core-system) — 5.0/5 (8 reviews) 5. [Baseline](https://www.capterra.ae/software/1049444/baseline) — 4.9/5 (10 reviews) ## Reviews ### "Services All My Loans in one place - CLOUD-BASED\!" — 5.0/5 > **Stacey** | *14 January 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Transitioning from the “light” version of the software was smooth and straightforward. Since I process loans for multiple companies, I really appreciate how easy it is to switch between them without any hassle. I also love that it’s cloud-based, which allows me to access loan information and stay on top of issues even when I’m not in the office. > > **Cons**: I know there are a lot of great features I’m not using yet, such as ACH payments and customer portals, that would make my job easier. Unfortunately, without a tech person on staff, I haven’t had the time or technical expertise to learn and implement them. > > I love that everything is cloud-based and all loans are kept in one place. It’s a huge benefit—I can access loan information from my home computer after hours, my iPad, or even my phone. I’ve literally done payoffs while on vacation\! No matter where I am, my customers always get the information they need, exactly when they need it. ----- ### "One Big Mistake" — 1.0/5 > **Robert** | *12 August 2024* | Financial Services Software | Recommendation rating: 0.0/10 > > **Pros**: I can think of none. What i though would be an exciting new venture turned into a nightmare. > > **Cons**: To start with they are on the west coast, being three hours behind the east coast. They do not appear to take this into account and when they do reply to an issue it was always after closing time on the east coast. You then return their call, and they reply again after the close of business hours, etc. The integration of historic data was a nightmare, and I found it easier to manually enter the historic than use their tools. Their integration just did not work. For the customer contact page, they have all sorts of unused spaces, but yet have no field to put in extension numbers and notes next to a phone number. I was told to record this on another page and refer to this if need be. There is no way to integrate returned payments. When payments were returned NSF the program did strange things with the interest earned and could not balance. When I asked for an explanation, I was told to “plug” the number. No logical way to track critical dates. If a customer wants a payment to be held or a different amount taken, the program will only work if the payment dates and amounts are changed for all future payments. Then you must go through the whole process again to go back to the original dates and amounts. It does not allow for one time changes. I am the business owner and they were reluctant to deal with me for the onboarding, but instead requested that I hire someone to figure it out and teach me later. I found then very arrogant and so proud of their program that they did not accept shortfalls pointed out to them. They constantly alluded to the fact that they have been around for forty years. Was told that I purchased multiple users, but then found out it was only one. The cost for additional users was not cheap. Luckily, I found out how bad TMO was before I got too deep into the transition, so managed to bail out with only the loss of the year I paid for upfront. > > I purchased The Mortgage Office last year and abandoned it quite soon afterwards. Dealing with them was like pounding a square peg into a round hole. I found the system very inflexible and rather than tackle issues directly they devised wild work arounds. They claim to have been selling TMO for forty years, but I find this difficult to believe as some of their glitches were simple basic elementary mistakes. If you do engage with them, I strongly suggest that you base your contract on a trial basis and not prepurchase the entire year or get too deep into the transition. I purchased the full year and just wrote it off when I realized what I got myself into. I am lucky that I used my old system on a parallel basis. It is my experience that TMO gives no refunds no matter how badly they performed. TMO is a prime example of a business working around a program and not the other way around. They will make no small change for your personal needs unless it services the greater good of all their users. TMO also will control all your data, and you are then at their mercy. Better to have a program held on your server that you control and have desired custom work done. ----- ### "Improve Loan Servicing and Processing" — 4.0/5 > **Michelle** | *11 November 2024* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: TMO's ability to organize data, create templates, and store documents all in one platform is very appealing (and important) to me. This will be a time saver and help produce smoother loan and servicing processes. > > **Cons**: I am still in the beginning stages and have not fully implemented the TMO software. - At first, the extensive "menus" are a bit difficult to navigate, and it's easy to lose my place. I feel it would be helpful to have menu headings in "bold" (or stand out in another way) rather than just being accompanied by a drop down carrot. > > I am still in the beginning stages of using TMO. - The in-person training offered overall and close up (hands on) views of what the software can help us accomplish. Based on what I have experienced so far, I believe once fully implemented, TMO will be a key factor in improving our company's operations in the areas of loan processing and servicing. ----- ### "TMO is wonderful" — 5.0/5 > **Nick** | *28 October 2024* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: It is so robust, but yet once you learn it so easy. > > **Cons**: We are in Indiana and TMO is in California, I do not like the 3 hour difference when dealing with the help Desk. However, that being said TMO does a wonderful job getting back with me as soon as possible. Sometimes they send corrective emails before I even get into the office. > > It is a good company, and even more important (at least to me) the staff are friendly and easy to deal with. ----- ### "Great Product" — 5.0/5 > **Nicole** | *26 January 2026* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: What I love about it is that it's not complicated and covers everything that we need it for. It has loan reports for your maturities and for tracking insurance and also I love the tax feature and there customer service that literally will stay on the phone and walk you through the whole process. > > **Cons**: I really have no complaints, the only suggestion would be perhaps adding another bucket in the trust ledger. That way if you need to separate out a construction reserve, interest reserve and property taxes you have a way to do that. > > I been with mortgage office for close to 8 years and have been very satisfied with the product and their customer service. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/9277/the-mortgage-office?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/9277/the-mortgage-office) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data