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About TransPlus

Fleet Manager helps you manage your operations with a powerful Transportation Management System (TMS) tailored to your requirements.

Learn more about TransPlus

Pros:

Processing driver envelopes is quick and efficient with the system. Maintaining lists of equipment and drivers are easy.

Cons:

When there is an update in Sage have to contact trans plus ; without contacting doing update is a complete mess.

TransPlus ratings

Average score

Ease of Use
4.3
Customer Service
4.2
Features
4.3
Value for Money
4.4

Likelihood to recommend

8.1/10

TransPlus has an overall rating of 4.4 out 5 stars based on 53 user reviews on Capterra.

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Filter reviews (53)

Kunal
Dispatch manager in Canada
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Awesome software

5.0 2 months ago New

Comments: Very good software for trucking .this perfectly cover each aspects

Pros:

Keep the track of all the deliveries and pickup

Cons:

Need to refresh after every move.some time we forgot to refresh that do show update done by another team member

Savina
President in Canada
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

My Review for Transplus

5.0 6 months ago

Comments: I find the software is great, it is definitely an upgrade from what I had before. But it is not exactly what I wanted. I still have to use QB and Whats App in order to operate. I still have to use excel sheets to track cash advances given to drivers. I feel that Transplus only helps us in the dispatching aspect but not anything more.

Pros:

It is very easy to find locations, entering in carrier confirmation is quick, lots of ways where you can give details to drivers when getting dispatched. Very easy to make driver payment settlements, avoids a lot of manual work. Very easy to bill clients from the software.

Cons:

I was looking for a software in which I can integrate everything into. This would include all my repairs, office expenses, EVERYTHING but I feel that Transplus does not provide that yet. For example: I want to be able to view accurate reports for each truck's profit and I am not able to do that because we give advance cash to drivers for their on-road expenses and I do not have a way to enter in this info unless I pay a driver for those expenses after he has paid himself.

jorden
Systems Administrator in Canada
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Logistics Manager for a Canadian Broker

3.0 7 months ago

Comments: 8/10 - Overall TP and Logistics Manager meets 80% of all of our needs. We've been using it for over 14 years and its been good to us. Like everything, it has its issues but we've never been in a spot where we couldn't do business because a fatal flaw that wasn't resolved. TP will try its best to get critical fixes resolved as quickly as possible. The other 20% are more so short comings with the software itself and not as much development with the brokerage side of the software. This makes sense, as its a small share of the market, but would be nice to see more. Also, if you look at where the product started from 14 years ago and where it's now you can see vast improvements. We are pretty happy with TP and their software and would recommended it to anyone. We look forward to more years with TP.

Pros:

Customer service always tries their best to resolve issues. Sales reps are nice. On-going webinars about the product. Seeing on-going product development is nice to see and be apart of. On premise solution with a SQL backend that we are able to access ourselves when the program doesn't have the reports we need. Because of this on premise solution, it works well with our other systems. Supports old legacy systems. Works in a Terminal server environment. Handles 80% of our needs very well. Simple to use, user friendly, experience. Online self help portal was a real help and benefit. Canadian company that will make time for your if you need it and your ticket doesn't get lost in the abyss and you can get ahold of someone quickly if you really need too.

Cons:

Logistics side of the software lacks development when compared to Trucking side. Lack of reporting and exportable data fields, a weaker online tracking/tracing website ( data retention, code hasn't been updated) , program is slow at times, customer service is often back logged and some problems/issues never get fixed. EDI/API implementations take too long, our customers are surprised it takes 1 month to implement when they can do it in 1 week.

Olalekan
Fleet Analyst in Canada
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

My honest Review on Transplus

4.0 3 months ago

Comments: My overall experience with TransPlus began with some difficulties related to integration features. However, I can see that they are actively working to address these issues, which will improve the experience significantly.

Pros:

What I liked most about TransPlus was its robust FMS (Fleet Management System) features. The comprehensive tools and functionalities for managing fleet operations effectively stood out, offering significant support in optimizing performance and improving overall efficiency.

Cons:

One aspect I liked least about TransPlus was its outdated integration platform. It often struggled to keep pace with modern technologies and integration needs, which sometimes resulted in inefficiencies and complications. An updated, more versatile platform would greatly enhance its functionality and user experience.

ARSHDEEP SINGH
manager in Canada
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing product

4.0 4 months ago

Pros:

Highly organized and can access things with a single click

Cons:

The platform is so huge that it takes time to learn.

TransPlus Response

3 months ago

Hi Arshdeep - thank you so much for your review! Yes, our software is quite large! If you haven't already, take some time to check out our knowledgebase article library or ask our chatbot some questions - our support team is always available to help with any questions you may have as well. Thank you for using our software and providing feedback!

raman
dispatch in Canada
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

dispatch

5.0 2 years ago

Comments: super satisfied .

Pros:

very friendly user , love the dispatch software

Cons:

i like everything. very organized. no complains

Paul
Billing Clerk in Canada
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good but not perfect

4.0 5 months ago

Pros:

Once I learned how to use the program, it was fairly easy to navigate

Cons:

Has occasional issues with communicating with other systems

TransPlus Response

3 months ago

Hi Paul - thank you so much for your review! We are happy to hear you are becoming an expert! Please don't hesitate to reach out to our support team if you encounter any communications issues. Thanks again, we appreciate the review and the feedback!

Cathy
Dispatch Manager in Canada
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Support

5.0 2 weeks ago New

Comments: appreciate that the agents follow-up on cases. agents are knowledgeable.

Pros:

customer service; can get answers almost immediately

Cons:

Lifting a container on/off a chassis is unrealistic should be able to change the destination of a shipment without removing it from the assigned driver

Michele
Order entry in Canada
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

New User old dog

4.0 3 months ago

Comments: very good and would recommend it to other logistics companies

Pros:

1st time using at this job it was very learner friendly

Cons:

sometimes the documents do not upload from Samsara to Fleet

Gurleen
Safety in Canada
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Overall Good Experience

5.0 last month New

Comments: We have been using it from last one year and we are really happy with the services. It has helped us with managing and storing our vital data.

Pros:

Easy to use. Helps to store and manage all the data of the trips

Cons:

Need some level of advancement in their software

Joel
Controller in Canada
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Confused, not sure.

3.0 12 months ago

Pros:

Invoice Rendition, Order Management, Multi Currency per customer/Carrier, Location HOA could be divided or merged, Location Internal Notes (not printed) and Standard notes (printed), Unique customs Brokers per probill in the same order, Probill Customs Notes printed on the Rate Con, Customs Broker notes in the CB Record, spot Quotes, auto Rating, Master Orders, Certain Reports, More then one contract on a probill, Order form has Shipper/Pickup and Consignee/Deliver To (helps on Blind BOL), Filter Boards, Load layout, itinerary and different event steps, Order Confirmation e--mails and auto Alerts, Consolidated RateCon, RateCon could be se-mailed from outlook, Automation, Contract History, Customer Credit Control, Carrier Insurance control, order entry Warning, Order entry default, Order Audit Trail, POD Request

Cons:

Order # and Contract # is not the same (Huge problem), Spot Quote Sucks, Master Order could not automate the contract booking, AutoRating needs a major fix, Sorting Options on the contract Board, Add Contact History Item sucks, Carrier Lane search needs a overhaul, Equipment on the Order Form should be mandatory AND Printable in the order Confirmation/Customs Invoice, Cargo Description should be automated based on Customer or shipper (in Spot Quotes and Order), Shipping As TL should be automated based on probill AND it should be printed on the RateCon, Reports needs a Major overhaul, CB Info on the RateCon isn't on the right place, more events needed on the Contract board, More auto-e-mails needed, Audit Trail in every aspect of the software, better searching on all records (Customer/Prospect/Outside Carrier/Location, etc), Customer Entry Warning for Spot Quotes, Default for Spot quotes, Carriers insurance for more then one policy, Integration with Carier411, More.

Tahir
Financial Controller in Canada
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Financial Controller

3.0 3 months ago

Comments: No too bad but my rating is low due to poor customer service.

Pros:

This software is capable to manage a large fleet. Breakdown of software is hardly ever noticed,

Cons:

Customer service is almost zero. Its' been more than one year that we have purchased a module to pull the data to design our desired reports. Although TransPlus is charging us for this service every month. But Customer Service and Technical Team of Transplus completely failed to help us to pull they data and get our desired reports.

Jashan
customs administrative in India
Accounting Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Point of view about Fleet Manager

4.0 11 months ago

Pros:

The functionality of the fleet manager is straightforward, and the speed is also impressive. There are numerous features, and each one operates seamlessly without any errors. This aspect is what I like the most about the fleet manager.

Cons:

The latest integration of Border Connect is not functioning properly. I have encountered numerous errors after submitting my manifests via Transplus, without any apparent reason. If I cancel a manifest through Transplus, it does not reflect as canceled in Border Connect. Additionally, any changes made to the manifest details in Transplus are not reflected in Border Connect. There is a need for improvement in the Fleet Manager section to address these issues.

Lorelei
Safety and Admin in Canada
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fleet Manager

4.0 2 years ago

Comments: Overall the system is great, it just needs some tweaking.

Pros:

Processing driver envelopes is quick and efficient with the system. Maintaining lists of equipment and drivers are easy. Compliancy lists are great and an effective tool.

Cons:

Pc Miler is very slow and it is difficult to make corrections. If you start a trip and need to add something you must start all over again. When doing an order listing for a customer, you cannot have a column with BOL numbers which most customers want. You have to export it to excel and manual add them. That takes a lot of time.

David
Operations in Canada
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Fleet Manager is great

4.0 2 years ago

Pros:

I love how easy it is to use. It flows very well, especially when all of the functions are active. We can do customs straight from the program and use our GPS intergration through it to send drivers trips and messages.

Cons:

The major issue with the program is if there was a mistake made, example a trailer not switched properly and you don't catch it right away. You need to go back on numerous trips to tear apart drivers trips that have touched that trailer or load. It becomes quite a pain and there should be an easier way to go about that.

Shayne
SYSTEMS ADMINISTRATOR in Canada
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

One of the best non-TMW trucking softwares

5.0 2 years ago

Comments: Has drastically improved dispatching from the old days of cards/paper on the wall in slats and moving them around. Makes dispatching much more reliable and great helps in avoiding mistakes as the software kind of thinks for you and wont let you make mistakes!

Pros:

Program is easy to use and intuitive in design and application. Things are laid out in a way that makes sense and is easy to follow!

Cons:

Could be better at handling one off situations. There is always a work-around that can be figured out, but could be a little more flexible for those types of situations.

michael
operations specialist in Canada
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

transplus review

4.0 5 months ago

Comments: very good, customer service helps almost immediately, easy to use

Pros:

reverse searching carriers that are in areas you are looking to ship to

Cons:

not being able to use it at home with my laptop. it only allows 1 IP address per hardware but I'm mobile

Manmeet
DISPATCHER in Canada
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Review

3.0 2 years ago

Comments: Mix experience somethinngs are better and some which can be improved.

Pros:

Assests and driver management i like the most

Cons:

some times it does not allow you to override the steps, some times there were mistakes which you need to override without touching previous trips, and customer service should be more efficient with 24 hours support available as trucks are running 24/7 and support should match that.

Tim
Assistant Manager in Canada
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great product… easy to use… powerful reports

5.0 12 months ago

Comments: It’s been great. The whole team likes it.

Pros:

How quick it was to learn and understand.

Cons:

I would like to see some more report options.

Howie
General Manager in Canada
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Review

5.0 2 years ago

Comments: Good for the most part

Pros:

Easy to work within on a daily basis for all users

Cons:

Some functionality not available asset tracking and history

Karamjeet
Office Admin in US
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Experience

5.0 last year

Comments: I like the experience with Fleet Manger, all tasks can be completed with one click. thanks for making things easy.

Pros:

It provides all the features, need to preform all functions smoothly.

Cons:

all good. i have no particular thing in mind for not liking.

Carey
System Admin in Canada
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Fleet from a New User

4.0 2 years ago

Pros:

It covers many, if not all aspects of the logistics industry.

Cons:

I don't like that any boards that are created can only be shared by those that creator., they should be shareable from the admin users as well. the icons are tiny and the GUI needs to be updated so its more graphical.

Ashish
operations manager in Canada
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Friendly software in world of dispatch

5.0 2 years ago

Comments: awesome. so easy to use; i always recommend people to use this software.

Pros:

ease about tracking previous orders and comparing the rates with the new ones. sales reports and profitability reports are also a good features

Cons:

nothing this software is perfect for the new user

Brent
Account manager in Canada
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Fleet Manager

4.0 last year

Pros:

this is a valuble asset for trucking companies looking to stream line their operation

Cons:

not being able to filter out load to multiple states or a country

Jodi
Controller/Office Manager in Canada
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Review

5.0 2 years ago

Pros:

There are of ways to tell a story for each shipment. Audit history, notes, document imaging, etc

Cons:

Billing for driver payroll. I wish there was a way to allocate wait time and driver assist directly to the driver from the billing item line.