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Workday HCM Reviews

4.4 (1,267) Write a Review!

About Workday HCM

Cloud-based human resources solution that helps businesses streamline workforce planning, talent management, and payroll processes.

Learn more about Workday HCM

Pros:

It also is useful to keep track of pay as well as money being taken out for insurance and taxes.

Cons:

Their expensive user training courses are absolutely appalling for adult learners - 4 days in a classroom flicking through a 500 page bound workbook, anyone.

Workday HCM ratings

Average score

Ease of Use
4.2
Customer Service
4.3
Features
4.3
Value for Money
4.3

Likelihood to recommend

8.1/10

Workday HCM has an overall rating of 4.4 out 5 stars based on 1,267 user reviews on Capterra.

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Filter reviews (1,267)

John
John
Financial Analyst in US
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Best HR tool a company can use

5.0 2 years ago

Pros:

My favorite aspect of Workday is the User Interface. The software is very easy to navigate for any user, and requires almost no training. I also love the personnel reports I can pull through Workday with our HRIS specialist.

Cons:

The Workday implementation took a long time. It took months before the Workday team could implement this software for us to go live.

Alan
Alan
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use for employee self-service HR needs

4.0 last month New

Comments: I can easily complete HR-related self-service chores as an employee. It is simple to submit a request for time off or make an adjustment to my personal information.

Pros:

Workday is the most effective tool for managing relationships with customers, allowing for simple monitoring of all interactions. It's the system we use for human resources, payroll, and a plethora of other employee-related tasks and records. One clear advantage of Workday is that it makes it easier for workers to make and be compensated for their own human resources decisions.

Cons:

The learning curve may be steep for novice users, but once you've mastered it, it will make your day-to-day life easier. Every time I try to accomplish something significant, I end up making a mistake, and usually it's the system's fault, because it has so many unseen and arbitrary tripwires.

Becky
RPN educator in Canada
Medical Practice, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Workday Review

2.0 last month New

Comments: Application is not always user friendly for people who are not good with computers, some tasks and well build in application while others are faulty and don't always work.

Pros:

Features like booking time off, education and looking at paystubs are easy to use and are well build

Cons:

Some tasks on app such as correct banked time off, posting job and adding new employee are difficult and not user friendly.

Kendall
Human Resources Generalist in US
Hospitality, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Using Workday streamlines organizational tasks

4.0 2 months ago

Comments: When it comes to human capital management, Workday HCM is hard to beat. It's easy to learn, has a wide range of useful features, and won't break the bank. You may get information on employees, recruits, payroll, and more with the use of this platform.

Pros:

Many businesses struggle with adaptability, but Workday distinguishes out thanks to its intuitive design. In comparison to the MIS we used before, I found it to be pretty engaging. In my perspective, Workday can be integrated with a wide range of third-party programs. The internal hiring process is also simplified.

Cons:

Workflow integration severely restricts its flexibility in terms of making global adjustments or edits. It's hard to navigate because items are split and there are too many action item tabs. It is challenging to acquire or develop individualized reports.

Amanda
Amanda
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

All employee data and documents are secure

4.0 last month New

Comments: There were far too many overlapping databases. Our answer to reducing system complexity and utilization was to use Workday. In general, it has been useful in reducing instances of duplicate data.

Pros:

Workday has so many features and capabilities that it has completely superseded a number of other programs. The ability to complete the entire hiring procedure during normal business hours was a welcome bonus. Employee records and other paperwork can be stored securely.

Cons:

Not that I actively detest it, but locating specific products has always been a challenge. The former, in addition to a search that is occasionally sluggish and glitchy, can completely ruin my mood.

Ruth
Ruth
Public Relations Manager in Kenya
Verified LinkedIn User
Banking, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

My remarkable experience with Workday HCM

5.0 3 weeks ago New

Comments: Am happy for the moment I have used this tool. I wish to keep stuck on it forever.

Pros:

Generally cool features. Very quick to set up things. Customization is easy and free. Quite active customer service team. I appreciate the good work the developers has done.

Cons:

All benefits. I have no downside about Workday HCM.

Joel Neil
Joel Neil
Specialist Recruiter in UK
Verified LinkedIn User
Media Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Accurate Product

5.0 4 weeks ago New

Comments: HCM automates the human resources operations, with payrolls and attendances and time sheet management. Integrates well with other Workday products. I can happily recommend it for large companies.

Pros:

100% accurate in payrolls, has got really good descriptions when gets a question about any field. Reports are well simple and nicely generated. Recruiting field is also very valuable asset, which gives the user a big view.

Cons:

Customisation would be the only thing that needs to be worked on. Some features can be personalised and it could make us save time.

Charlene
Receptionist in Canada
Accounting Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

The next generation of business

5.0 2 months ago New

Pros:

Workday has evolved into such a great platform for businesses. We are able to keep track of our daily hours/time off, our client data base, learning/training, submitting expenses, etc.

Cons:

Overall it is great, I don't think there isn't anything I don't like about it.

Juaquin
Technician in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Always on time

5.0 2 months ago New

Comments: Overall I was content would recommend it to any employer

Pros:

Workday was new to me didn’t know how I felt about it but also didn’t have much say in the matter the company paid so the employees the same but it was convenient and easy to use and see your hours before getting paid

Cons:

Their want really much I didn’t not like about HCM I never had a problem

Julie
RDA II in Canada
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Ease of use

5.0 3 weeks ago New

Pros:

This system is easy to use and has a high accuracy rate

Cons:

The only part of the program that is a bit confusing is the uniform allowance payback, when items are bought in U.S dollars

Cathy
HR & Recruiting Manager in US
Nonprofit Organization Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Sad to not have Workday

4.0 2 years ago

Comments: Overall, Workday is a good product with good support.

Pros:

Workday was easy to navigate and very intuitive. A new employee could come in that was unfamiliar and quickly be up-to-speed. We had several upgrades, each making the process better each time.

Cons:

We could not be on our own cloud, making the organization more vulnerable to cyber attacks.

Nolan
Merch Analyst in US
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Workday HCM Review

5.0 2 years ago

Comments: I support a team that focuses primarily on data driven tasks, and within that world its' really import to step away from the numbers and the data and focus on what my employees are excelling at individually and see what challenges they are facing. I love that the employee is the one to input their goals and results, as that holds them accountable for any challenges they are facing. The email reminders are very helpful for both me and the team I support. It's a great tool that helps us connect and drive forward!

Pros:

Workday HCM has been a big part of my employee success tracking since my organization made the switch. However, with my entire division switching to a remote / work from home model, it's been imperative to keeping my employees on track with their career development. Workday makes it simple and streamlined to create monthly, quarterly & annual goals for my team, and my favourite thing about the software is when an entry is needed or overdue from them, they receive a message to their inbox (so I don't have to send a ton of reminders - nobody likes doing that). On my end, I get updates regarding completion status of performance tracking, and I really like the transparency in terms of my employees receivng a notification when I have completed their forms on my end as well.

Cons:

I find it a bit difficult to access previous performance reviews, and I somehow never get there on my first try when I try to access the previous quarters or months. If there was a much more obvious option on the dashboard that would make the Workday experience even better.

Lauren
HR Central Support in US
Mining & Metals, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Workday - Powerful but Complicated (The Double-Edged Sword)

4.0 9 months ago

Comments: The best thing about Workday is its ability to work across countries and functions with immense power and customizability, while maintaining a workforce database and recruiting functions that are critical to a complex and ever-shifting employee base.

Pros:

Workday is a powerful platform that seems able to do it all from an HR standpoint...and if it can't do it, the open API allows for seemingly-endless integration with platforms like LinkedIn, LinkedIn Learning, eVerify, and more.It's an excellent employee database and application tracking system, and once you understand the platform's organization and process, it's a powerful tool that can replace countless programs within an organization.

Cons:

There is absolutely nothing intuitive about the program. Our organization is admittedly large and complex enough to further complicate the system, but the learning curve is so steep that we have to constantly create and update a Workday Wiki, and create a series of training videos to help staff learn their specific tasks.Part of that is due to the extreme customizability of the platform, which is a double-edged sword.We have an entire IT team whose sole purpose is to program, troubleshoot, and fix Workday issues. My role often requires me to support HR generalists and Managers in their use of the platform, and report the almost-weekly issues that arise from back-end changes.

Danielle
Danielle
Human Resources Management in US
Verified LinkedIn User
Sporting Goods, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

"Workday is the best assistant Online for HR"

5.0 2 years ago

Comments: You may build and grow your corporation using Workday HCM. There is no limit to what can be done. Anyone in HR or a department head may simply access and obtain employee information using their user-friendly interface, whether it's for insight into their compensation or any other data you require. More significantly, it gives HR personnel the tools they need to do their jobs better, from adding new vacation entries to collecting lists of the most frequently utilized perks.

Pros:

Payroll, vacation requests, time off, hiring, performance management, and much more are all made easier with Workday. For the most part, tasks are straightforward and intuitively organized. My dashboard displays the demands made by our personnel. To charge other business units for projects and hours, we may change things like pay rate, hours, department, and project id. Direct links to applicants' Facebook and Twitter pages and the ability to select candidates by a variety of criteria, including location, experience, and current position, are all strengths of the recruiting area.

Cons:

A few tasks throughout the course of a typical workday might be perplexing. The "time off" tool, for example, may lead you to believe that it displays information about your own personal time off at work, but it actually displays information about the vacation time taken by your team. You have to enter another option to be able to appreciate your free time and it is usually confusing

Kayla
HR in US
Verified LinkedIn User
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best HCM Option

5.0 last year

Comments: Great HCM. By far the best I have worked with in my HR career.

Pros:

Workday is not perfect, but it is the best HCM software that I have used. You can integrate almost every aspect of HR into one platform. The employee self service is easy to use.

Cons:

It can be time consuming / a big lift to implement and deploy new modules within Workday, especially if you don't have a knowledgeable Workday team dedicated to the project. I have worked on small Workday implementation teams where we learned as we went along (it's painful) and I have worked with Workday consultants who do all of the work. I highly recommend hiring experts for the implementations. You are paying a lot for the software and want to make sure it is setup properly and getting the full value.

Vatan
IT Manager in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Workday Lifts your HR process

5.0 last year

Comments: It has been great

Pros:

Almost everything. time tracking, recruitment, employee onboarding, alerts, approvals, etc

Cons:

Can customise and improve the Q&A forms. Provide more flexibility

Verified Reviewer
Verified LinkedIn User
Legal Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful, but cumbersome

3.0 5 years ago

Comments: Powerful tool, but there is a huge middle ground between basic and pro users that need to understand how the platform works that have no access to training materials and little support from Workday itself. Has a lot of potential, but marred by clunky and antediluvian UX

Pros:

Reporting - almost limitless functionality in terms of getting reports on salient information. Can pull just about anything, and as long as the data is clean at point of entry, it will come out in an Excel file very readable and easy to read Linear Process Maps - particular processes are very well laid out and structured if done right the first time around Employee landing page - bright, vibrant, presentable

Cons:

Cumbersome - quite slow. Redundant graphics slow down page transitions, reports take a long time to pull if you are looking for a fairly normal size file, some processes can turn into roundabouts Navigation - back buttons for some, but not all pages, which doesn't make sense (have to go back to home page if you click through to the wrong area). No real logic to how hyperlinks work in platform, leading to rabbit holes while trying to follow a papertrail to its conclusion

Pragnesh
Principal FAE in US
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Use Workday HCM to manage human resources

5.0 4 months ago

Comments: Overall a nice software. We have not used the leave tracking and management feature but that is something we will evaluate in future. Other than that, a nice software for managing human resources that are spread across the globe.

Pros:

Easy access to employee profiles, easy process of onboarding new hires, easy way to split direct deposits and easier to understand one's compensation package that is made up of base salary, stock options, RSUs or bonuses.

Cons:

Splitting of salaries. For example, I don't have an option to split based on percentage. I can't do 50% or 40% of salary into one account. I have to put in a whole number for first account and the remainder would go into second account.This is fine for some time but after increments or pay rise are kicked in, the process of finding exact $$ for 50% split needs to be done again.

Douglas
Business Development Strategies Advisor in Canada
Insurance Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great Tool for People Management and is Very Easy to Use

5.0 last year

Comments: Workday HCM has been excellent. Very easy to use, lots of capabilities, and allows employees and team members to use the software to learn more about themselves and opportunities. It has been great for learning about my performance and seeing how I can grow and succeed. Whenever I see my payroll, I also always check the breakdown to see if everything is correct. I love the transparency and all the good documentation in the software, so nothing is lost on your employee file.

Pros:

I like how intuitive the software is in the company and how easy it was implemented and adopted by the company. There are many, many features that are very useful for the day-to-day or week-to-week activities of our employees and team. I really like how every step is transparent and it shows you the hierarchy each decision goes through. For example if you are taking time off, it shows you who needs to approve next and the chain of command. This software is really a one stop shop for all Human Capital management in terms of performance, payroll, expenses, time off, training, and career management.

Cons:

I actually don't have any negative things to say about workday HCM. It is really easy to use, and the documentation is really good on my employee file. If I need something, I can find it on my profile.

Brittany
Scribe in Antigua & Barbuda
Hospital & Health Care, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Workday is not user friendly.

3.0 5 years ago

Comments: Overall, I feel like this program is not worth the money. It's wasted a lot of time for HR and our scheduler to manually enter everything following down time. The lack of ease of use for our employees has led us to switch to a new program.

Pros:

Workday organizes sections by tabs. It's easy to navigate and find what you are looking for with regards to your personal information, benefits, pay, tax forms, etc.

Cons:

The software is not user friendly. While it is easy to navigate between tabs and find things, it is NOT easy to enter information in these tabs. Generally, it requires contacting some form of support in order to change any information. This was a company wide problem, which is why we chose to switch to a new scheduling and business platform. Workday has frequent down times. Scheduled every Friday for about 10 hours. This requires us to manually enter in any information (clock in/clock out) that would normally be easily done in Workday. This becomes a huge hassle when you have several hundred employees. It takes HOURS. There are also frequent random down times throughout the month without warning.

John
Senior Recruiter in US
Defense & Space, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Workday Recruiting will slow down your recruiting and confuse you. Not Intuitive

2.0 4 years ago

Comments: I've been a recruiter for 14 years and this is the second company that I have worked for that has WD Recruiting. I thought I could give it another chance, you know, maybe it would be better than a couple of years ago. Unfortunately, it is worse!

Pros:

None that I can speak of. I guess it integrates with back office systems, but don't they all. Reporting function is useless.

Cons:

Workday is over-engineered, Not intuitive, obviously designed by people who have not recruited! It is confusing for applicants. Simple things like finding an applicants email address require vast navigation. I'm not sure who the people are who rated this product in this article, maybe an outsourced WD office overseas? But, this product will slow down your recruiting team with screen after screen of clicking and unnecessary work-flow. It has it's own Mailbox and notification box that will confuse you and your team even more. Training for the fortune 500 company I work for was a 200 slide deck presentation. After the training we were all just as confused. Stick with Taleo or any other system. Don't listen to people/experts who are not recruiters who think this is a good tool. Take the advice of someone who actually recruits, has used other systems and avoid this piece of crap.

Seeba
Seeba
Biomedical Engineer/Project Manager in US
Verified LinkedIn User
Biotechnology, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Makes it so much easier to apply jobs

5.0 3 years ago

Pros:

All professionals know how exhausting the application experience can be. Despite being skilled, knowledgeable, and experienced and reaching to the last level of the interview process, for some unknown reason it is always given to some brown-noser or somehow was already promised the job to someone else and thus professionals are back to square one in the application process. This makes it so easy as it carries over the information from your resume and is intelligent enough to fill the entry fields accurately.

Cons:

While very accurate, I wish it would also carry over my skills, languages, certifications. Workday would be the number one option. I also wish that Workday increases its marketing to make it a household name for applications - all companies should be using this software to recruit employees.

Jarrett
Analyst in US
Consumer Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

User friendly payroll software

5.0 last year

Pros:

Keeping track of your time as well as available PTO time is very easy. Reviewing available open positions in one system. Payroll and W-2 tracking is very quick and easy especially if you need to make a change as well as goal tracking.

Cons:

I haven’t found a part of this software that I didn’t like

Abby
Digital Marketing Manager in US
Real Estate, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Best HR Tool for the End-User

5.0 10 months ago

Comments: Workday has all the HR resources and tools I use regularly at my fingertips. As an employee, I really appreciate that I don't have to track someone in HR down when I need access to a paystub, W2, or timesheet because everything is provided for me within Workday.

Pros:

As an end-user of Workday, I love having everything I need from an HR perspective in one easy to use tool. Within the platform, I am able to track time, see paystubs, manage benefits, find certain resources or email addresses. I have worked at other companies that have provided the same resources but across several different platforms which made any HR related task very difficult for employees. Additionally, since our company has implemented Workday, I have received my pay on a consistent schedule on the same day of the week at the exact same time which is very helpful for budgeting purposes.

Cons:

The user interface leaves much to be desired from a design perspective but it is clean and easy to navigate. The platform will sometimes glitch when adding time and submitting timesheets which has caused an issue for me in the past.

Shaun
Compensation and Benefits Specialist in UK
Financial Services Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Integral Focal Point of the business Eco System

5.0 8 months ago

Comments: Workday is paramount to our business and will continue to be the focal point for all of our HR data and workflows. As we look towards moving to software that plugs into Workday our internal systems should become more and more integrated with Workday playing an important role in this eco system.

Pros:

Workday is a software with endless possibilities and stands as an important cornerstone of our internal HR eco system.

Cons:

The only gripe I have is how user customisation isn't that easy to achieve even with an internal administrator, the software can do a lot of clever processes but quite often we need to pay for additional development to achieve this.