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About GoSignMeUp

Makes class registration management easy. Streamline registration and payments securely. Boost efficiency, revenue, and enrollments.

Learn more about GoSignMeUp

Pros:

Inexpensive for me m my family very easy to work.

Cons:

The inability for users to set up automatic monthly payments, or set up a payment plan through authorize.net.

GoSignMeUp ratings

Average score

Ease of Use
3.9
Customer Service
4.6
Features
4.1
Value for Money
4.4

Likelihood to recommend

8.1/10

GoSignMeUp has an overall rating of 4.3 out 5 stars based on 35 user reviews on Capterra.

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Filter reviews (35)

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Right Choice Excellent Support

5.0 6 years ago

Comments: Overall easy to use, effective and good support.

Pros:

We've been using GSMU for over a decade. They aren't going anywhere. They have continued to grow and expand features. We appreciate the learning software integrations for Blackboard and more. Registration has never been easier. This would work for any academics for any business or educational needs.

Cons:

Initial configuration time was more than expected but worth it.

Lumaverse Technologies Response

5 years ago

Thank you for the kind words!

Gail
Director in US
E-Learning, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Company!

5.0 3 years ago

Comments: Over all, this is a great value.

Pros:

Honestly, the customer service is what brings Go Sign Me Up to the top of the class. There is no perfect software and every single time (I do mean every single time in all the years we have used them) we encountered problems we received support within 24 hours, even with the 3 hour time difference. Another feature we love is the adhoc reporting feature. It is super easy to pick exactly what you want in a report. Again, no software is going to be perfect, but they do the best they can to provide the fields you need for your needs. We have a unique program and they have worked with us to help us create the fields we need to collect the information we need.

Cons:

There is a lag time for loading information, at least for us, on the admin side. The interface on the customer side needs a little redesign. Some of the windows are a little small.

Nathan
Marketing Director in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Stuck in the late 90s

2.0 5 years ago

Comments: It works. But it's one of the worst pieces of software I've ever used.

Pros:

Well, I give these guys an E for effort. If your a college or university, perhaps this may be a good fit for you if you don't care about modern software needs for your administration and users--things like speed, good UI and UX, intuitive flow and appealing modern design, mobile friendly, etc. Pros? It does work, managing a lot of courses and classes, student signups, etc. It does a lot. But it limps along on every level. I think they haven't updated the foundation the software is built on and they're stuck trying to play in a 2019/2020 world with late 90's look, feel, and functionality. The main customer facing website looks modern and well designed while the software itself is a sketchy dude wearing MC hammer pants, has no shoes, two broken arms, and a comb-over. Pros? It works if you can't find anything better--and sadly there aren't a lot of good options in this niche.

Cons:

See "pros" first. This software has a huge learning curve. Customer service is great and they'll help you get things fixed or figured out. But everything is so poorly designed that you'll have to be reaching out to them on a daily/weekly basis. Almost everything is backwards, anti-intuitive, and clumsy. I feel bad for the programmers who have to build on top of whatever this heap of old 90's code is. I think their main clients are universities who are stuck using their software as it's become so deeply rooted into the bureaucracy. So gosignmeup just collects their month/yearly fees and don't have any need or motivation to create software that truly wows, delights, and helps the customer.

Lee
Database in US
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Tool

5.0 9 months ago

Comments: The ease of registration. It keeps things orderly.

Pros:

The ease of registration. It keeps things orderly.

Cons:

Too many parent questions so it's not clear on our end

Jacqueline
Communications Officer in US
Education Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

BCOE GoSignMeUp Review

4.0 2 years ago

Comments: Positive! We love the platform and hope to see credit card payment issues resolved in the futre.

Pros:

We love that we can create master events and copy those. Not having to re-type registration forms, set up global questions, and customize events as needed is great. Our programs have enjoyed branding their events by adding tile images.

Cons:

The credit card gateway needs work! Our users have found this to be the biggest issue with the platform.

Lauren
Director in US
Primary/Secondary Education, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great course registration software with a few catches

4.0 5 years ago

Comments: Overall, we continue to be happy with GSMU and continue to renew our subscription. The small issues mentioned above do not detract from the overall usefulness that this program offers to us as an organization.

Pros:

We use this software to register teachers and administrators from hundreds of schools around our state in multiple professional learning courses located in multiple areas around the state. I love how it allows us to customize and advertise our courses in a clear effective way. It also allows us to communicate with the participants in our courses very easily.

Cons:

I wish that they had live customer support. We use this software to upload hundreds of courses each year, and sometimes you just need to talk to a person on the phone to work through the issues that you were having. Only being able to communicate via email and the ticket system for the helpdesk makes this time-consuming and cumbersome. I also wish there was a way to more quickly and easily aggregate data from the courses.

Lumaverse Technologies Response

5 years ago

Thank you so much for the review! We really appreciate that you took the time to give us some feedback. We wanted to let you know that GoSignMeUp does offer phone support, so please feel free to call in at 1-888-286-482 and our support team would be happy to help you. If you are directed to leave a voice mail it simply means that the team is helping another customer and they will get back to you as soon as possible. You can also request a call via our help ticket system, as well. Hope this helps!

Jacob
Staff Development Manager in US
Law Enforcement Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Product and Outstanding Customer Service

5.0 3 years ago

Comments: Outstanding, truly. Their customer service has been FAR superior than any technology company I've ever dealt with.

Pros:

GSMU is user friendly and exactly what we needed: a system that manages registrations for live trainings. We were able to customize and implement the system easily and quickly. Viewing and taking attendance is a piece of cake. The reporting capabilities are incredibly robust and you can report out using any field in the entire system. As the manager of training for a large company I could not have asked for a better training registration tool.

Cons:

The only down side to GSMU is it is not a full LMS where you can host content. Of course you know that going in and they do not pretend to be an LMS.

Lumaverse Technologies Response

3 years ago

We have now partnered with Learning Stream to provide more LMS features, such as hosting content/videos.

Annette
Professional Learning Specialist in US
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

GSMU Review

3.0 5 years ago

Comments: The last 3 years had some improvement, but after having GSMU for this long, we are still wishing the items above could be addressed and added for better functionality.

Pros:

The updated look compared to our old system

Cons:

Our users complain that it is not user friendly and experience many glitches in the system. Most of those are due to the browser. We were hoping for more robust reporting options and I find that I usually have to put in a ticket to receive a report. The system seems to move very slow and users complain that it takes an extremely long time for the system to come up. We wish the trainings that are entered were automatically attached by the person that entered it for ease of tracking.

Rhiannon
Program Specialist in US
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

GoSignMeUp review

3.0 5 years ago

Comments: I would say my experience is adequate. I had to teach myself how to use GoSignMeUp, and I would say I have been pretty successful. However, it was not n easy process.

Pros:

The help guides when troubleshooting problems is very easy to read through.

Cons:

We have had a lot of technical errors regarding families paying for their courses this summer. When parents would check out, their courses would not register on the website. No reference number of any information of their purchase could be found. The only way we knew they had paid for the courses was the receipt they received from our finance department. This happened to about ten families in the month of May that we know of. I also feel like the copying of courses to a new semester is not an easy process. The specialist prior to me stated that the help desk would copy the courses for me. This has not been the case. I have struggled with creating the CSV file necessary to upload the courses, and still was not successful on my own. It took many messages with the help desk to get my courses uploaded, and I am not looking forward to doing it again in July.

Mark
Operations Manager in US
Maritime, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Go Sign Me Up solved our registration woes

5.0 6 years ago

Comments: GSMU has centralized several processes and simplified our class registration process and helped us avoid overbooking, and better track who is enrolled, which classes they have attended. We are far more organized with GSMU and the students have a better experience.

Pros:

GSMU was one of the only solutions we found that had all the features and customization that we needed to offer our classes and track our students. Many other offerings were focused on weekly classes that were drop/in-out or that had only one time format. GSMU had the flexibility to create multi-day and multi-week classes and to keep track of attendance and student information all in one place, accessible from anywhere.

Cons:

The interface can be a little confusing and sometimes figuring out something we don't use frequently can take some searching, especially since some of the new interface is still in Beta. The site administration does work on mobile/tablet/phone, but the interface can sometimes be cramped on small screens.

Lumaverse Technologies Response

5 years ago

Thank you for the review! We appreciate your taking the time to give us feedback.

Joel
Treasurer in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A Great Product

5.0 3 years ago

Comments: Superb! The product runs our signups with little supervision on our part. And when one email service provider presented us with a nasty problem, your tech support wrestled the issue to a clever solution.

Pros:

Easy for our registrants to sign up, even many who have little computer skill.

Cons:

Integration with Zoom webinars could have been easier.

Hillary
Instructional Design Manager in US
E-Learning, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Helps with our Classroom Registration and Management

4.0 3 years ago

Comments: The company has been responsive whenever we have had a question or an issue.

Pros:

Easy to navigate and have people register for the classes.

Cons:

There is a lot of work that has to be done on the back-end to get your classes set up. It takes a little bit of a learning curve to do it right.

Alison
Research Training Specialist in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

RCA Review

5.0 2 years ago

Comments: It has been a great experience and my employers are very happy

Pros:

Email automation, customization of emails, certifications, being onboarded

Cons:

Reoccurring trainings are tough because if make a mistake with one, you have made a mistake on all of them.

Karen
Classroom Manager in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Go Sign Me Up

5.0 2 years ago

Comments: It has stream lined everything I do for the classroom.

Pros:

Once I had instruction I could create a monthly calendar in under 2 hours.

Cons:

GSMU has a Different time zone then Az, where I am.

Bryan
Technology Director in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good Value, but needs some updates to improve customer experience

3.0 5 years ago

Pros:

It's affordable, and has many features for event registration. Our account rep is easy to work with, and customer service answers quickly.

Cons:

Updates typically cause problems for us and some features just don't work as advertised. The end user workflow needs to be improved.

Lumaverse Technologies Response

5 years ago

Thank you so much for the feedback - we will definitely keep this in mind moving forward.

Sabrin
Administrator of Academic Services in US
Higher Education Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Off the Shelf System

4.0 5 years ago

Pros:

This system meets the needs of our program and has great customer service. The support team is responsive and very helpful.

Cons:

This is an off the shelf product, so the customization is limited. Also, many of the features are not intuitive. It takes time and effort to learn and understand how to use this system.

Irina
Staff and Customer Training in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Robust Software - Great Support

5.0 5 years ago

Comments: We needed two main things: 1) A system that would be easy for our clients and employees to register for classes; 2)Save time with administrative functions such as email confirmations and reminders. Since we are not a big organization, it is import for this entire process be very efficient. GoSignMeUp has delivered on everything we need.

Pros:

The deployment process was very good as we had personalized training. The trainer, via webinars, stayed with us until we were fully functioning. The site looks great and is easy for your employees and customers to register. It also provides us with some excellent reports. The bottom line is GoSignMeUp saves us lots of time and effort with the automation of administrative features

Cons:

I can't think of any. They have delivered on everything we need. We are very happy

Lumaverse Technologies Response

5 years ago

Thank you for the review! We are happy that we are able to help streamline your registration process!

Candy
Business Manager/Registrar in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Go Sign Me Up Review

4.0 8 years ago

Comments: Go Sign Me Up gave us a simple solution that is easy to use and maintain. The customer service is excellent and is always readily available to address questions and issues that arise. There haven't been many feature updates as we had hoped, but the overall product delivers what it was intended for.

Pros:

very easy for users from a marketing perspective. the cart experience is familiar.

Cons:

the inability for users to set up automatic monthly payments, or set up a payment plan through authorize.net

Alisha
Senior Inside Sales Rep. in US
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

We have been using Go Sign Me up for a few years now! NO REGRETS! GREAT EXPERIENCE ! AMAZING PRODUCT

4.0 7 years ago

Comments: We Use this software to manage our Registration process for our Training Course offerings!

Pros:

The software is very easy to use! VERY user friendly. We use this product to run the registration process for our Company which plays a major part in revenue gain. Support Services are easy and efficient. Overall the product is FANTASTIC!

Cons:

few customizations that affect everyone that uses the software so we have to find work a round for few items.

Elizabeth
Summer Studies Director in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Fan of the GSMU

5.0 5 years ago

Comments: I was able to obtain the necessary information to generate financial reports, rosters and collect critical information about my registrants and collect course fees to the SSL . I was as able to make modifications to switch the students from class to class, if necessary.

Pros:

The vastness of the field options and the customer support was way above board!

Cons:

It did not export to Chrome very well, I have a difficult time handling refunds and reading the spreadsheet that reflected students who dropped a course.

Nancy
CEO in US
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Registration tool for online training!

4.0 6 years ago

Comments: We are able to upload all of our programs so participants can sign up in advance and pay.
Customer service is awesome!
Also, when we recommended changes we are kept informed of the progress.

Pros:

Ability to upload all of our programs, link to our website and calendar and paypal

Cons:

Complexity of navigating the software to input programs. It could be more robust. Lack of integration with other software we use.

David
Technology Director in US
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Many Features

3.0 5 years ago

Comments: GSMU is a reasonably priced product, and connected well with our instance of Canvas LMS. Users have had few issues using it. We use it for Professional Development tracking. issuance of completion certificates and generating transcripts for completed courses.

Pros:

There is alot of flexibility with how you can configure the system Users have little difficulty registering for courses Connecting to Canvas LMS is very quick and easy

Cons:

Lots of clicking through different screens to complete regular tasks Needs more reporting features and bulk add/change features Better way to manage fields - ones we don't are not always easy to disable-remove

Karen
In-Service Training Coordinator in US
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Thumbs UP for GoSignMeUp

5.0 8 years ago

Comments: Great software -- willingness of GSMU to tweak it to fit our needs, either immediately, or longer-term product improvement grid. Great staff -- always a phone call or email away to help explain, fix or make things better. Quick turnaround always. We are VERY pleased with this provider and their product!

Pros:

At-A-Glance features.

Cons:

This isn't really a con, as the need is totally understandable: We need a few tweaks to make it fit our exact needs, but they're working on it!

Chavi
Director in Canada
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Integrate your Canvas instance with GoSignMeUp for ease of registration

4.0 5 years ago

Comments: I am able to have a smooth integration from the website where courses are listed with the payment and registration without the need for manual work. I was looking for this degree of integration and that is only with Gosignmeup.

Pros:

I bought this software because it brought a smooth registration process for my students.

Cons:

There are some areas that are not so smooth to move through. For example, to find the screen in order to import a course from Canvas, takes time, and is not so intuitive.

Jamie
Quality Outcomes Coordinator in US
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Love this product!!

5.0 5 years ago

Comments: We have been using this software for a few years and we love the relationships we have made with the staff at GoSignMeUp!

Pros:

It is easy to use and our participants love having access to there training information. The staff are very supportive and helpful when we need assistance.

Cons:

At this time I have cons for the product!

Lumaverse Technologies Response

5 years ago

Thank you, Jamie! We appreciate the kind words! You made our day!