--- description: Get detailed information about NAPA TRACS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NAPA TRACS Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/20006/auto-repair/software) > [NAPA TRACS](/software/61551/napa-tracs) # NAPA TRACS Canonical: https://www.capterra.ae/software/61551/napa-tracs Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/61551/napa-tracs?page=2) > Auto repair shop tool that assists with estimating, shop management, technical information, and customer relationship management. > > Verdict: Rated **4.2/5** by 258 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NAPA TRACS? NAPA TRACS is designed for auto repair shops, fleet management businesses, automotive service centers, and independent repair facilities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 258 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: NAPA Auto Parts - **Location**: Atlanta, US - **Founded**: 1928 ## Commercial Context - **Starting Price**: $109.00 - **Pricing model**: Flat Rate - **Pricing Details**: Unlimited Estimates and Invoices Electronic Parts Ordering Parts Tech Integrated Ordering Mitchell 1 Flat Rate Labor Guide Calendars and Appointments Canned Jobs and Sub Estimates Inventory Management Vin Scanning Reporting M1 ProDemand Repair Information Integrated Time Clock Mitchell 1 Flat Rate Labor Guide Integrated Email System Integrated Marketing via email Cash Drawer Advanced Reporting Technician Productivity Fluid Capacities, Service Bulletins, Specs Free Learning Management System Unlimited Users Unlimited 2-way text messaging TRACSFlow And More\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Appointment Scheduling Software - CRM Software - Employee Scheduling Software - Estimating - Inspection Management - Labor Rates - Maintenance Scheduling - Point of Sale (POS) - Reporting & Statistics - Service History ## Integrations (11 total) - 360 Payments - AutoServe1 - AutoVitals - Back Office Suite - OEC - PartsTech - ProDemand - QuickBooks Desktop - QuickBooks Online - RepairLink - TireConnect ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Auto Repair Software](https://www.capterra.ae/directory/20006/auto-repair/software) ## Alternatives 1. [ARI](https://www.capterra.ae/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.capterra.ae/software/216500/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.capterra.ae/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 4. [Shopmonkey](https://www.capterra.ae/software/169022/shopmonkey) — 4.6/5 (263 reviews) 5. [Tekmetric](https://www.capterra.ae/software/190952/tekmetric) — 4.7/5 (103 reviews) ## Reviews ### "Benefits of NAPA TRACS" — 5.0/5 > **Brandon** | *15 August 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle. > > **Cons**: Some small glitches may occur, so you need to check your invoices before you finalize anything. Really not that big an issue, since you should be double checking anyways. > > I really like Napa TRACS. Anytime i need to access invoices or estimates i can simply hook up to my laptop and move forward. I didn't need to buy any special electronics to utilize the product. Being able to let the consumer see how professional and sophisticated the software looked was a huge bonus and made my store even more appealing. ----- ### "Training is Required" — 4.0/5 > **Tara** | *4 February 2025* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: A simple screen layout makes it easy to navigate through the system to access information. > > **Cons**: It is very hard to search unless you know the exact part number or unit number. It is very important to change the search options to match what is being entered, like the fleet number instead of invoice number. > > Once you figure out the system and know how to find parts with partial part numbers or by a single word description it was much easier to use. ----- ### "Great selection of parts for cars" — 4.0/5 > **Aram** | *3 September 2024* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: I like the fact that they have a great selection of parts. > > **Cons**: Sometimes inventory and delivery can be an issue. > > Overall great experience to get parts as needed. ----- ### "Administrator" — 4.0/5 > **Rasika** | *27 July 2024* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Very useful Auto Shop Management System. and It is up to date. > > **Cons**: Not reply to customers E-mails. lack of customer feedback. ----- ### "napa great products" — 5.0/5 > **Mitchell** | *15 June 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: napa is affordable and parts last so you get your money worth and its nice app helps keep me info > > **Cons**: not really anything app gives me no problems works great ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/61551/napa-tracs?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/61551/napa-tracs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data