---
description: Get detailed information about Microsoft 365 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Microsoft 365 Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365)

# Microsoft 365

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> Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration.
> 
> Verdict: Rated **4.6/5** by 14035 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft 365?

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14035 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month&#10;Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month&#10;Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more

## Features

- @mentions
- API
- Address Book
- Alerts/Notifications
- Archiving & Retention
- Calendar Management
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Management Software
- Content Management System (CMS) Software
- Customizable Templates
- Data Visualization Software
- Document Capture
- Document Management Software
- Document Storage
- Email Management Software
- Encryption Software
- Event Management Software
- File Conversion
- File Sharing Software
- Full Text Search
- Messaging
- Mobile Access
- Notes Management
- Presentation Tools
- Reporting/Analytics
- Scheduling Software
- Search/Filter
- Task Management Software
- Templates
- Version Control

## Integrations (12 total)

- Google Drive
- Microsoft Bookings
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)
- [Productivity Software](https://www.capterra.ae/directory/30968/productivity/software)
- [Spreadsheet Software](https://www.capterra.ae/directory/31061/spreadsheet/software)
- [Calendar Software](https://www.capterra.ae/directory/32297/calendar/software)
- [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software)

## Alternatives

1. [Google Drive](https://www.capterra.ae/software/161425/drive) — 4.8/5 (28427 reviews)
2. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17483 reviews)
3. [Google Docs](https://www.capterra.ae/software/160756/google-docs) — 4.7/5 (28798 reviews)
4. [OneDrive](https://www.capterra.ae/software/161304/onedrive) — 4.5/5 (12623 reviews)
5. [Microsoft SharePoint](https://www.capterra.ae/software/1167/sharepoint) — 4.4/5 (5412 reviews)

## Reviews

### "Efficient, Collaborative, but Expensive: A Microsoft 365 Experience Review" — 5.0/5

> **Verified Reviewer** | *23 March 2025* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: I love Microsoft 365’s seamless integration, cloud access, real-time collaboration, and advanced security, which boosts productivity and flexibility across all devices and platforms.
> 
> **Cons**: What I like least about Microsoft 365 is its subscription model, which can become expensive over time, especially for individual users or small businesses.
> 
> My overall experience with Microsoft 365 has been positive, offering seamless collaboration, cloud storage, and reliable tools for productivity. However, the subscription cost can add up over time.

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### "Essential Tool for Seamless Collaboration and Productivity" — 5.0/5

> **Timothy** | *29 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The seamless integration of apps like Word, Excel, and Teams, combined with cloud accessibility through OneDrive, makes collaboration and productivity effortless.
> 
> **Cons**: The subscription pricing model can be expensive for smaller teams, and occasional syncing issues may disrupt workflows.
> 
> My overall experience with Microsoft 365 has been excellent. It’s a reliable, feature-rich platform that streamlines collaboration and productivity, despite minor syncing issues.

-----

### "amazing awesome" — 5.0/5

> **Rizwan** | *26 March 2025* | Market Research Software | Recommendation rating: 10.0/10
> 
> **Pros**: Firstly i want to commend you on the user friendly interface and seamless The chat feature is very conveninet to for Quick communication
> 
> **Cons**: the app was fine before but rn everything i try to importat a picture to convert it pdf file it's not working
> 
> My overall experience was good with Microsoft 365

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### "Still not polished enough, but great value for money" — 4.0/5

> **Fernando** | *2 March 2026* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: Impressive feature set, from simple to very complex, with an excellent value for the money. Good integration with new technologies, like cloud for file storage and file sharing, and a variety of systems to use it (Mac, Windows, Web, Android)
> 
> **Cons**: When a bug appears, it takes a lot of time to get fixed.&#10;Some implementations are very old and should be removed.&#10;Some features need proper implementation in newer systems.&#10;UI is a mixed bag of new and old technologies.
> 
> I started using Office when Office didn't exist. Separate programs, like Word, in the DOS era. It grew, consolidated into a bunch of separate programs that talked with OLE (God save us\!). Nowadays, the experience across the suite is much smoother, but there are a lot of rough edges to fix. For example, PowerQuery is a nice addition, but it needs to be polished a lot so the integration with Excel is better. Things like everyday work while moving the cursor are a pain if you are not accustomed to (try to move the cursor to edit a formula and you'll get mixed results).&#10;Microsoft needs to continue optimizing the interface, removing old features that no one uses, maybe using a plugin system, and consolidating the interface.&#10;Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features). As of today, if you switch from Classic to New Outlook, you'll miss lots of features, and you'll feel like a Guinea pig because Microsoft uses you to do the testing, adding or removing features. We are now everyday beta testers without that name.

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### "Microsoft 365 review" — 5.0/5

> **Verified Reviewer** | *13 March 2026* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Simplified licensing compared to standalone Microsoft products, all the core tools we use are in one place (Outlook, Excel, Word, Teams, OneDrive, SharePoint).  Works well across devices and supports remote work&#10;Strong collaboration tools, especially for email, meetings, and shared documents.  Regular updates without having to manage version upgrades
> 
> **Cons**: Setup and configuration can be more complex than expected, especially around security and permissions.  Some features change frequently, which can be frustrating for users.  Costs can add up as you add users or higher‑tier licenses&#10;Not everything is intuitive, particularly for non‑technical users
> 
> Microsoft 365 has been a solid move for us overall. We switched to get away from managing individual Microsoft licenses, which had become a real headache. Having everything bundled under one subscription has made things much easier to manage and more predictable from a cost and admin standpoint.

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## Links

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