Average Ratings
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Overall4.6 /5
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Ease of Use4.5 /5
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Customer Service Software4.3 /5
About Microsoft 365
An integrated suite of applications include email, calendar and address book that are accessed via the Internet 24/7.
Learn more about Microsoft 365Showing 11,784 reviews
Mohsin S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support SoftwareUnrated
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/02/2021
"Microsoft 365 has helped us collaborate easily with a remote team"
Comments: Microsoft 365 has helped us collaborate easily and transform digitally across various processes in our business.
Pros: Microsoft 365 is reliable and always online. We have seldom faced an outage and if there was one, it was only for a subset of features.
Cons: Mobile app could be more powerful, especially in allowing access to archived mailboxes where users on the move in this mobile first world need to be able to find what they need on the go.
- Reviewer Source
- Reviewed on 17/02/2021
Robyn H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support SoftwareUnrated
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/02/2021
"Microsoft 365 has all you need in one software."
Comments: I use Microsoft 365 on my Windows laptop at home and the go as well as on a Windows desktop while working on campus as a student. I also occasionally use the mobile version of the apps on my Android phone. I first got introduced to this software as a first-year student at University. The software suite was part of my registration package. Before then I didn’t see the need to pay for it but to my surprise, now I can't live without it. The templates that come with the apps make aesthetically pleasing documents as simple as clicking a button. Microsoft 365 subscription made it much easier to do the dreaded group assignments as Microsoft has made it easy to collaborate simultaneously in PowerPoint and Word. Another bonus for me was that I didn’t have to carry my laptop with me every day to campus because when I needed to work there, all I had to do was log into my account on any of the campus desktops and immediately have access to my work. Now that I’m not a student anymore, unlike before, I am now more than willing to pay the annual subscription fee.
Pros:
The suite has everything you need to start and run your business, even during a pandemic.
Ease of access to your work wherever, whenever.
Real-time collaboration with others in PowerPoint and Word.
Access to your all-time favorites like PowerPoint, Word, Excel, and many other apps all in one subscription.
No additional cost for updates.
1TB cloud storage
Cons:
Lacks when it comes to customizability.
Mobile features have some limitations.
The Mobile version isn’t as intuitive as the desktop version
Its subscription base prompts you to keep paying in perpetuity.
- Reviewer Source
- Reviewed on 18/02/2021
Chirag S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support Software2 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/02/2021
"Excellent office productivity with Microsoft 365"
Comments: The overall experience has been very good. We have great uptime and speed. All products have similar look and feel to them. Newcomers find it easy to adapt to it. Governance is easy and there aren't many questions arising from its use. We feel productive with Microsoft 365.
Pros: Unification of information is a terrific asset with Microsoft 365. We use SharePoint for document management and news, OneNote for meetings, OneDrive for storage, Exchange for email, ADFS for accounts and more. In a single spot, we can manage our day to day business needs and collaboration with our customers. This unification also allows us to perform excellent IT governance.
Cons: Microsoft 365's analytics are poor but getting better each month. It is difficult for us to understand usage of SharePoint. We would love to understand summarization of incoming and outgoing emails without needing in-depth analysis by person. It's there but there are limitations; we can't do planning surrounding the analytics Microsoft 365 provides.
- Reviewer Source
- Reviewed on 11/02/2021
Jennifer H.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support Software5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/02/2021
"Microsoft 365 for School"
Comments: Overall, Microsoft 365 is an exceptional program that exceeds what is necessary for school, work, etc. Microsoft 365 is easy to use with a clean, concise layout. There are multiple programs to fulfill any need. If you do not know how to use a certain feature, there are plenty of tutorials to show you how to use any feature.
Pros: I really love that Microsoft 365 comes with multiple programs, including Word, PowerPoint, and Excel. Microsoft 365 allows you to choose if you would like to save/store your file on your computer or in the cloud to be accessed anywhere. I also really love the feature that allows you to send a document to someone else, with the ability to make comments, track changes, and accept or reject those changes/comments. It makes collaboration effortless and allows the user to seamlessly see what changes have been made. There are also a variety of templates available from invoices to calendars to newsletters. You can even download new templates to meet whatever need you may have. Overall, Microsoft 365 is a very comprehensive program.
Cons: I have found two major downsides to Office 365. First, you have to make the choice as to if you would like to save your file to the cloud or save it to your computer's hard drive. I would like the option to save it in both locations simultaneously, allowing offline access as well as online access. The second major flaw that I see is that Word discontinued the support for Microsoft Publisher on Macs. It still works on PCs, but not Macs. I am a teacher and I used the older version of Microsoft Office that had Publisher for years and created a significant number of documents in publisher for school. I delayed upgrading to Microsoft 365 as long as possible because I did not want to lose the ability to use Publisher. This program allowed me to create my own worksheets by layering text and pictures however I wanted to on the page...this cannot be easily done in a word document. When upgrading to Microsoft 365, I was incredibly disappointed to find that there was not Microsoft publisher for Macs and that there was no intention to create a publisher program for macs. This has made it difficult for me to open and change things in my old publisher files, and I have had to find a new program that works with Macs to continue to create worksheets, etc. for school.
- Reviewer Source
- Reviewed on 05/02/2021
Verified Reviewer
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support SoftwareUnrated
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/01/2021
"Seven year user of Office 365 & Microsoft 365"
Comments: Overall we are pleased with MS 365 and it is an important tool for us. Many of our clients do not use Google tools, especially outside the US (or often even in the US). It is not an inconvenience for us to use both Google and MS tools. We use them situationally and depending on client preferences. MS 365 is a quality product overall with some downsides, no different than alternatives.
Pros:
With the improvement of synchronous collaboration and autosave features Microsoft 365 has made rapid gains on Google Suite (Google Workspace). We use both Microsoft 365 and Google Workspace. Microsoft 365 is our go-to tool when we need more rich features and functionality, especially for spreadsheets. Google Sheets is still far behind the capability of MS Excel.
Note, that when accessing Microsoft 365 via the web interface (more like the Google experience) the features of 365 on the web are much fewer than when using the desktop app.
Cons:
Our users are all on macOS, and these comments apply to that OS, not Windows. Some features are still missing and subpar in the macOS versions of Microsoft 365 (access via the apps). And the web version of MS 365 tools are much more limited than the apps. However, when using the apps on your laptop or desktop MS365 does manage collaboration and autosaving well—but you must use MS OneDrive for storing your files for that to work at all, which is a downside if you prefer different cloud storage.
Also, the macOS apps are very CPU and RAM hungry even relative to newer model Macbooks.
- Reviewer Source
- Reviewed on 30/01/2021
Tiffany A.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support SoftwareUnrated
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/01/2021
"Microsoft is still top of the line, but Google is rapidly catching up"
Comments: We switched from 365 to Google Workspace simply due to cost effectiveness and Workspace's potential to significantly speed up our work flow with its app integration and user-friendly design.
Pros: Its Microsoft, so in terms of document generation and management, email , notes and presentation creation it is still the gold standard. The sharing/collaboration feature has gotten much more user friendly. OneDrive can be housed as a local folder on your computer for seamless syncing to the cloud, and their Microsoft Online products are totally free and have almost all the same features as the desktop tools (almost). The mobile apps are really solid, they obviously don't have all the advanced functions, but so responsive and user friendly. With newer versions of Word, you can convert PDFs directly to .docx files and edit them, its so much faster than using a third party tool to convert and edit, and most of the time the format of the PDF is not heavily effected.
Cons: I don't even know if these are cons, so much as areas in which 365 has been surpassed by Workspace (Google). You cannot collaborate with anyone who does not have a Microsoft subscription or account and it is still the most expensive package on the market for document management and cloud solutions. Its apps aren't nearly as seamlessly integrated into one another as you will find in Google. In today's highly remote workforce, video conferencing/meeting is essential and Microsoft's more expensive 365 package does not include a video meeting solution, whereas Workspace does.
- Reviewer Source
- Reviewed on 16/01/2021
Karthikeyan T.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 03/01/2021
"Office 365 allows users to access email and documents anywhere"
Comments: I can say this is the best tool as per my overall Experience because it has plenty of features to utilize office 365 so better to suit for all users who using emails and document and archives the emails.
Pros: Office 365 is the best tool or email account to allow users to access the emails and documents anywhere. The other tools are limited features but office 365 is unlimited features and upgraded at all the times based on various situations. The storage data is more memory space and less vulnerable and will avoid security threats by comparing other tools. It has seamless collaboration of maintaining productivity. I urge my company to migrate to office 365 and now we are all using office 365 .
Cons: If I see any internet issues then there is no offline email access so it has to fix this scenario. Also, we can see few comptability issues but Microsoft is fixing it now.
- Reviewer Source
- Reviewed on 03/01/2021
Stefanos E.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/11/2020
"Microsoft 365 review"
Comments: Being part of technical teams which have designed, planned, deployed and tested Microsoft 365 solutions for clients around the world, I am confident that Microsoft 365 suite of products, services and tools is the most comprehensive and reliable online collaboration and Office productivity system available.
Pros: I enjoy Microsoft 365 versatility and the multitude of features it offers to its users. It is very easy to deploy online in the Microsoft Cloud and is very intuitive and easy to use by even users with zero computer literacy. Microsoft 365 Apps are stable, constantly updated via Microsoft Update, as part of the pay per user per month model. Also Microsoft offers the capability to end users to install and activate the Microsoft 365 Apps to a maximum of five (5) endpoints.
Cons: In some cases there could be incompatibilities when opening and editing a document or spreadsheet which was created in Libre Office or Open Office. Also there can be incompatibilities when opening an old version of MS Word, Excel or Access files, which were created in previous versions of MS Office.
- Reviewer Source
- Reviewed on 06/11/2020
Christopher W.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support SoftwareUnrated
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/04/2020
"The leading standard for office software"
Comments: My company solves many problems with collaboration by creating a new 'Team' in Teams for each of our clients. It allows us to save data and share information securely among staff members without compromising sensitive data. Also, having the same suite of software on all of our computers and mobile devices allows us to collaborate reliably and effectively on multiple projects at the same time. We have no hesitation in recommending this suite to all of our customers.
Pros: Office has reached the point that improvements are small but vital changes to the interface and function of the various programs. Word and Excel are easily navigated and will open any past file format without issue. The layout of the interface has solidified and does not need a great deal of time to understand. The methods for saving documents, installing the software, accessing the online versions of the programs and the integration with OneDrive/Sharepoint is possibly the best combination available on the market today. Sharepoint with the addition of Teams is the leader for team collaboration and is a secure and robust tool for both file sharing and storage as well as video/audio chatting and project collaboration. Outlook is your best choice for email with integrations and reminders built into the Calendar, reliable function and a simple yet useful interface including the vital Focused Inbox. All in all, I can't imagine using another set of tools for my daily needs on the job.
Cons: There are times when Outlook is less than responsive on slower internet connections and can have issues with dealing with multiple email accounts. There is also some confusion when setting up new email accounts due to the many options available. When using password protection on an Excel or Word document, there is no password recovery method if you forget the password. Just be careful!
- Reviewer Source
- Reviewed on 23/04/2020
Verified Reviewer
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support Software3 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/04/2020
"The best suite ever, wherever and for whatever"
Comments: MS Office 365 is the software I use the most from more than a decade. I have assisted to the evolution of this suite. The great step was given with the 365 version, the others only made some interface and adding not so valuable functionalities. Stepping into the cloud age, the sync works as needed nowadays with a great app for mobile devices where you can acess on your fingertip to all of your work.
Pros: The interaction between all of the apps that are included in MS Office is seamless. Onedrive cloud service offers a great contribute for accessing all the documents wherever you are and whatever is the time. The operation is very simple to extract the most out of its potential. It is a great swiss army knife for your everyday working needs.
Cons: There are a some minor issues with the translation of the formulas between computers in different languages as well as some problems in changing the spell check in documents that were built in another language. Beside it it works flawlessly.
- Reviewer Source
- Reviewed on 16/04/2020
Verified Reviewer
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support Software4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/04/2020
"Office 365 for Education"
Comments: Office 365 has been a fantastic platform on which to administer Secondary School Education and Whole School Administration. There have been issues, but these have generally been resolved over the time that we have used it. Even the most resistant Teachers have eventually been able to get involved and see benefit; those willing to experiment and 'get on board' have enabled many learning experiences that may have been difficult without O365.
Pros: Based in China, there was little other option for our school - or not one that would cover all the bases such as Office 365. G Suite for Education is obviously not an option; I'm not sure if any of the Learning Environments offer the breadth of Apps / Software that O365 does. I love the fact that I can synchronise ALL of the Office Apps between my laptop and the cloud. I can also use the full Desktop Apps OR the Browser-based Apps depending on the depth of need (and whether I have access to my own machine). Our use of O365 has been absolutely essential through the current Covid-19 Pandemic with Teachers and Students around the globe able to continue learning through the capabilities of the O365 suite of applications.
Cons: There is a greater learning curve for Teachers than with the Google G Suite (and Teachers are the worst Students: some need to be continually reminded that in learning a new Tool we are not doing anything that we are not asking our Students to do on a daily basis...). There have been hiccups along the way, and continue to be so, but this Suite is still 'relatively' new and MS are doing a reasonable job of making improvements to what is a vast and complicated suite of applications. One other annoyance is when changes are made with seemingly little consideration for users, but we have managed most/all of these over time. Support is attentive, but it seems to take many 'visits' to get requests completed; for anything 'complicated' it seems to take a while to get escalated to someone who can actually answer your question...
- Reviewer Source
- Reviewed on 07/04/2020
Angela B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/02/2020
"A More Mobile Friendly Version of Office but at a Price"
Comments: After using Office 365 for a while, I have become scarily dependent on it. I can access all of my calendars and office files from any of my devices, not to mention share OneNote folders with family members. This was especially handy when caring for an ill family member, and I was able to give doctors medical information on the fly.
Pros: Office 365 is very similar to the desktop version of Office that I used for so many years. What I like most about it is accessing my information from multiple devices. There is no need to invest in a separate program to sync my contacts and calendar between my desktop and my mobile devices. My subscription to Office 365 Home included 6 TB total OneDrive storage (1 TB per person) where I can extend storage and always have my important files at hand no matter where I am. I also enjoy the dark option in my programs. Since I work with illustration, I have most of my backgrounds set to black so as not to influence me when working with my illustration coloring.
Cons: There is an annual subscription with this software as opposed to the standard desktop software, but that seems to be the way most programs are going these days. The cost is average, but it wouldn't hurt if they offered a discount every once in a while (hint, hint). The only other issue I have with the program is that there is a lag in the retrieving files from the OneDrive account. I am using a top of the line computer, and that shouldn't happen.
- Reviewer Source
- Reviewed on 24/02/2020
Joyce C.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 03/12/2019
"I prefer office 365 to Google Suite"
Comments: I prefer 365 over Google Suites and am frustrated by younger team members push for Google. I find 365 support far superior and technical support staff always helpful. I use all 365 products regularly in my work day and find it more reliable.
Pros:
- ability to work from anywhere as long as I have internet
-cloud based so I have access to all my files even when on a different computer
- Access my email, files and all Microsoft programs from any location and device
-great customer support
-can work on device vs cloud and then save on device or cloud
-share documents- collaborate
- security
- no licensing issues- everyone in office has same service and upgrades at the same time
Cons:
-since everything is cloud based if issues with internet equal issues access files
-updates can take a lot of time
-you have to purchase a subscription
- changing features
-- sometimes get "hung up" and doesn't do anything and will self shut down
- Reviewer Source
- Reviewed on 03/12/2019
Michael B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software3 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 04/12/2019
"Probably The Best Software For Enterprise Email"
Comments: It has been a great product and let all of us in IT sleep a little easier at night. The uptime and bulk management work has been offloaded to Microsoft, and this makes it easier to deal with.
Pros: I love that it's easy to use and takes the burden of managing an Exchange server or other mail server off our plate. It's easy to manage, assign licenses, and in some ways easier to navigate administrative tasks. In addition, you get a bunch of extra features that you wouldn't have if you ran Exchange on-prem.
Cons: The two things I least like about the software is support and documentation. Support is either really good or really bad. For big items (e.g. email is down), they shine or keep in constant communication about the issue. For little issues that only affect you or "nuanced" support issues you might have, the support is less than great. What makes things more difficult is the documentation and UI are constantly changing. You might find a KB or article that's only a few months old to find out that the "fix" in the article no longer works.
- Reviewer Source
- Reviewed on 04/12/2019
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/10/2019
"Efficient, Reliable, and Everything You Need"
Comments: Office 365 has created a more effective means of reaching and communicating with our students and staff. The implementation of the Office suite has ensured all of our students have access to the tools they need to complete their coursework. The cloud feature has worked flawlessly, and it creates a greater peace of mind knowing I can recall documents from years ago with zero issues.
Pros: Microsoft Office 365 is offered to all of our 18,000+ students for e-mail services alongside Microsoft's Office Suite. Office 365 allows our students to work from anywhere with internet access and collaborate with their teachers and peers. The cloud saves effortlessly, and the e-mail system has worked flawlessly. In handling the e-mails for an institution of such a magnitude, other programs can sometimes lag or have various downtime issues. Even some of our larger software providers have had issues, but I have never seen any issue with Microsoft. Many of the other CUNY schools also utilize Office 365 for their students, and between our system alone, there are well over 50,000 users. Compared to the previous edition, the addition of the Office Suite has made our students more productive and more efficient.
Cons: I have never had an issue with the Office 365 Software. I would love to have easier cell phone e-mail implementation to create even more easy-to-use access for our students of all ages and ensure our communications are reaching our students and staff with greater speed. However, this may simply be something that my institution has not yet utilized. With that said, it certainly is possible to add the Outlook accounts to cell phones through the e-mail inboxes, however, I think having a single unified app would make the process even easier.
- Reviewer Source
- Reviewed on 25/10/2019
Blair P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support SoftwareUnrated
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/10/2019
"A must have for any office"
Comments: Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I would highly recommend it to anyone looking for an Office suite of software, whether a small office or larger organization.
Pros: Office 365 is packed with great software at a great annual price. It's simple to use, but also very powerful. I primarily use Word and PowerPoint for my job and I find it quick, easy and effective. The new feature where PowerPoint makes suggestions to improve your slide is really nice and often spurs ideas in me. Outlook is a powerful email, contact and calendar that you can use across multiple platforms and share with co-workers and family. One more than one occasion it has helped me remember important dates and appointments as well as keeping on track regarding my work responsibilities. I don't use excel, but people I know who do speak highly of it and how flexible and powerful it is.
Cons: There is very little about Office 365 I don't like. Outlook could use an aesthetic overhaul in my opinion, but that's a pretty minor gripe for software as powerful as this.
- Reviewer Source
- Reviewed on 24/10/2019
Supun S.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support Software4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/10/2019
"Office 365 - The online Office Package"
Comments: Larger part out of the whole world population has a considerable internet connection today. Therefore we can use this platform at anytime, anywhere in the world. We can log into our account and continue our works at any time. I recommend this platform for any type of office or educational places such as universities and schools. Team work is improved with the features included in the platform. Also this package makes our works easier. Using one ‘Teams’ we can chat, share documents, media files etc. PC storage does not run out for software installation since this is a fully cloud based service. Mostly useful in emergency times such as if we want to change or delete a slide in a Powerpoint presentation in a minute using a computer without office package, we can use this platform. If you have a good internet connection, Office 365 will be a good opportunity to you or your office, workplace or school.
Pros: Office 365 is a platform developed by Microsoft to introduce a new trend of an office package. This is totally based on internet and no any software needed to download and install. That is the most important advantage of Office 365 platform. The only thing we need is a computer or a smartphone with a web browser and internet connection. In this platform we have the access to many of the software included in a normal Microsoft Office package such as Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Microsoft Access etc. Office 365 was really helped me in immediate occasions where I do not have time to download, install and use some software. Best feature in Office 365 package is ‘Teams’ package. All my friends including me, signed in to Teams as an engineering batch and all of our lecturers also joined to it. This makes our academic works easier and efficient. Lecturers upload their lecture notes to Teams. Then all of us (Students registered in Teams) can download and refer them. Also we do online assignments, quizzes through Office 365 platform. Another great thing is the One Drive online storage given by platform freely with the open of an account.
Cons: We cannot use Office 365 without an internet connection. This is the major problem arise if we are living in a rural area without good internet connection. Though Office 365 included with many wonderful features, they are not useful if you do not have an internet connection. Also Office 365 takes much time to load. Especially the Teams package take considerable time to load and it spend big amount of our data package. All the features included in a normal Microsoft Office package are not included in Office 365. We cannot use it to do complex works that we doing using normal Office package. Sometimes little bugs can be seen in Teams package. We need a Microsoft account to use Office 365. Without Microsoft account we cannot work in Office 365 and we have to sign in to our account every time before we use the package.
- Reviewer Source
- Reviewed on 23/10/2019
Greg P.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/07/2019
"Has come a long ways in the past year or two"
Comments: When we first started investigating Office 365 a few years ago, we could see promise in the integration possibilities, but the reality was pretty clunky, even inside of the Windows ecosytem. Now its really starting to deliver on that huge opportunity, especially between Windows, MacOS, and IOS.
Pros: Starting to realize the potential benefits of integration across Windows, MacOS, iOS
Cons: Would like to see better integration with other messaging/chat tools like Slack, etc.
- Reviewer Source
- Reviewed on 19/07/2019
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/06/2019
"Microsoft Office 365 Review"
Comments: The ulitmate best experience possible out of all software suite packages that I use!
Pros: The software suite of apps are so Robust and you have them both on the cloud and on the desktop to use whatever way you desire. The MS software apps are the best money "can't buy" - meaning you can't buy any better apps than MS provides for each category you are dealing with. Their phone and/or remote session tech support is beyond the word "fantastic", and they immediately answer the phone when you call and get righton having remote sessions and finding and fixing the issues that need to be troubleshooted and rectified. All of this support is 100% free and for every application in the suite of apps provided...from Onedrive to OneNote to MS Word...and on and on!!!
Cons: Each app is so ROBUSt that it truly takes a gargantuan amount of time to really learn how to work with them if you really want to use them to their fullest potential. There is no "easy fx for this" and you have to expend the time and energy to learn the "ins and outs" of each app to know "how to work it". Consequently, the ONLY big issue I have is with OneDrive and OneNote...as they are 2 separate apps but the reality is that they are really ONE...meaning unless OneDrive is configured properly...OneNote will NOT work...and vice-versa. Therefore, it does take time to figure this all out as a new user...but now that I'm an experienced one, with many dozens of hours of tech support history "under my belt" - I now know what to do when I have to do a "clean install" of Windows 10 and reinstall the desktop apps again....as I learned the "hard knox way" what must be done from the "get go" to get BOTH theses apps going in the right flow! I recently purchased a brand new computer and i did NOt need tech support to assist me in installing Office 365 because I had learned all the "tricks of the trade" from past experience already, and I was able to do just fine installing the entire app suite alone without getting tech support on the phone!
- Reviewer Source
- Reviewed on 02/06/2019
Deba O.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/12/2018
"The one stop software for serious business and office productivity"
Comments: I have used office 365 for both personal use and for deployment for clients and I can boldly say that there is nothing quite like office 365 and clients always almost never have negatives except kudos for this suite. Many of them categorically ask for office 365 and won’t settle for another. It is a complete catalyst for productivity ouside the pricing.
Pros:
Microsoft is excellent in its support for office 365 and whenever I have needs to call on them, they have always responded and even for clients I cannot go to, the support from Microsoft sometimes mean that my input is not even needed to overcome their complaints.
There is a staggering volume of effective updates for office 365. I recall having an issue with outlook on a client’s platform that resulted in a system crash whenever he tries to access it. He called me and complained and I was supposed to go fix it by the weekend. Incidentally, an update was released that same day and by the time he installed the new update, that issue was magically solved and thus saved me the stress of embarking on that trip. I will never forget that because it was an already hectic period for me.
There is 1TB of secure OneDrive storage which comes with a business version of 365 which some of my clients appreciates because it saves the cost of getting additional cloud storage from other vendors.
Accessibility is very key in my line of duty and the ability to access word, excel, power point, Skype and use outlook as found in office 365 domiciled on my pc and in the cloud anywhere I am, gives me the confidence to take on many tasks.
The collaboration tools like SharePoint and Microsoft Teams is useful for teamwork and integration of processes amongst departments of large organizations.
Another amazing thing about office 356 is that the developers are consistently improving on the application.
Cons:
It is a very bloated suite and many clients don’t make use of up to 50% of the functions embedded in it.
The suite is not completely available on some platforms. For instance, I once tried to deploy it on a client’s MAC only to find out that Microsoft publisher was not available.
Maybe it is just me but I think the pricing for office 365 is incredulous when compared to similar suites.
For slow internet, the online application for programs like Access and excel is going to test your patience especially for large tables and data.
- Reviewer Source
- Reviewed on 07/12/2018
Verified Reviewer
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Overall Rating5 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support Software4 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/11/2018
"Office 365 Review"
Comments: Overall, cloud technology is appreciated from a convenience perspective. Also, constant updates provide smooth operating experience. This comes at a cost though. I've also found the web based apps to be less streamlined than the desktop apps. Overall, the shift to a subscription based model was not a necessary shift by Microsoft for the consumer. More of a move that benefits Microsoft. That said, product is still robust and well produced and supported.
Pros: Accessibility is the biggest asset of Office 365 for the user. The ability to use a computer as a platform to reach the cloud allows for interchangeability and access from anywhere. Having less desktop applications has allowed me to cycle through our corporate computers seamlessly as no data is actually stored in my hard drive (3 computers 3 years.) The mail app also runs smoother in the web browser when you are sharing calendars. This function used to consistently crash our computers when sharing a calendar on the Outlook Desktop Application.
Cons: Overall, I like Office 365 much less than I like my Windows Desktop Application Suite. Specifically, there is less functionality in the web based apps. I like several windows open in Outlook which is easier accomplished within the desktop app. I also do a lot of work without access to WiFi. Desktop Apps allow you to at least create content which can then be shared upon access to internet. Our office internet is also very slow and unreliable. We try and reduce the amount of reliance on web pages. I think it will be hard to ever have the full functionality that a desktop app has, but this is a good temporary solution to access your email or word docs on the move. Pricing - Office 365 is now subscription based. You used to be able to buy a license and only pay again when you wanted to upgrade. Now you get constant upgrades, but this comes at a cost.
- Reviewer Source
- Reviewed on 13/11/2018
Verified Reviewer
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support Software5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/09/2018
"The all encompassing software for business."
Comments: I run into a few hiccups with Office 365 that have been major headaches but at the same time, it has made most of my work easier and more streamlined to do. When absolutely needed, customer support is extremely good at following through as long as it takes to resolve any problem. They definitely stand behind their product which is very important when selecting something that your entire business needs to rely on. When doing anything critical, be sure the software is doing exactly what you want and expect it to do and check however you can before going past a point of no return and you shouldn't have any trouble. One of the biggest benefits of the software is security and easy access when you need it but you could lose both if something wasn't set right or some glitch occurs so just always double check.
Pros: Everything is linked together under one family of software and it lets you do almost everything you need to do in an office seamlessly. Microsoft pretty much thought of everything from making sure your documents are backed up and protected (Onedrive), you can easily communicate (Outlook, Skype, Teams), and you can easily share with others and collaborate in real time (Teams, Sharepoint) all securely and relatively easily. Almost every task you want to accomplish can be done in several different included apps and it is all very intuitive. Anything you can't figure out is very easy to find answers to using the new search tool they incorporate into all the software.
Cons: Since everything is tied together, if you run into an issue or something doesn't work right, it could be catastrophic. This mainly pertains to the Onedrive feature that you rely on to make sure everything you worked on is backed up. If something goes wrong, which it has on a few occasions in my office, you could lose everything. My only other complaint is there are a lot of settings in different places that could affect how things work and sometimes you can't find the setting you need to change. One case is with the Outlook search function where it doesn't seem to want to search for older emails unless you select a specific date range but that doesn't help if you are looking for something very old and don't remember the date range.
- Reviewer Source
- Reviewed on 11/09/2018
Carlos L.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/07/2018
"Thanks to office 365 we were able to integrate our work efforts achieving greater productivity"
Comments: Do not hesitate to implement it in your business. Office 365 a single software, 365 reasons to use it.
Pros:
in my personal experience office 365 has been satisfactory, i work in a University. The nature of my organization requires continuous and constant contact with a multitude of multidisciplinary teams.
As all organizations, saving is fundamental to provide more resources. Effective communication, immediacy in the access to information and teamwork are fundamental keys to perform our work. Office 365 has allowed us to build an efficient work platform. With a single annual payment we are entitled to a business license that allows us to access office 365 in all the computers of the organization.
We have been able to structure all office 365 services in a shared way. For example we have an institutional email through the Exchange Online tool, likewise we support all our documentation in Onedrive, the office cloud that provides us with up to a terabyte of space. In terms of communications we have business Skype, which allows us to hold video conferences, online meetings and shared remote access to desktops from PC to PC.
However, what I consider to be a great of office 365 is the online sharepoint tool. which allows us to create sites to share files and large documents between colleagues. We have used it as a kind of digital repository for all our shared data.
Through office 365 we were able to articulate our work efforts. it facilitates us to keep track of projects, keep communication in real time as well as a backup of everything we are doing and sharing.
Cons: In my personal experience office 365 has been so satisfactory that I have nothing to object to. I can only say thank you microsoft.
- Reviewer Source
- Reviewed on 06/07/2018
Petros E.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support Software3 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/05/2018
"We have been using office 365 education for our school in the past 4 years and we are very satisfied"
Comments:
everything is online and offline.
easy to deploy
easy to learn
there are new features constantly
is free for education
lots of nice tools such as intranet
Pros:
You get office online (word, excel, powerpoint, outlook, onenote, etc) which is great since you can access it from any device at any time. is not taking too much resources and it has most necessary features.
is easy to share documents and you can see the history (who has changed something, when and what). also you can go back.
there are a lot of unique features such as onenote for class, planner and forms that helps us a lot.
it has a very powerful and friendly interface for user and admin
the mobile admin application is great
you can share things with non office 365 users.
is very secure
there is always something new to come
few months ago we had a presentation from microsoft here in Cyprus. and i told them that there are two features that they could make their product better. a couple of months later they have implemented the one. they are open to new ideas, and they can respond
Cons:
there are a lot of changes something that makes things difficult. for example one of my users made a critical error yesterday (he shared a confidential folder with everybody) an he got panic because he couldnt find where the stop sharing option is from the new interface. we had to switch back to the classic view to find the mistake.
the mobile admin application which is great perhaps it can be expand to add additional tools. is very handy and practical.
i think that there is a tool for online appointments which is only available to the premium business clients. i think that this is a small tool and that it should be made available to the standard and school users as well
- Reviewer Source
- Reviewed on 16/05/2018
Mark A.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support SoftwareUnrated
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/02/2021
"An Excellent Hub for Programs, but with Rough Competition"
Comments: While fantastic in many aspects, its price point and lack of compatibility with other programs drags it down a bit. However, on its own, it does what it does fantastically well, and I would highly recommend to anyone who needs to organize and structure team assignments.
Pros: Microsoft 365 is a seamless hub for accessing a lot of business essentials, such as Microsoft Word, PowerPoint, Excel, Outlook, Teams, etc. All of these different applications interact seamlessly with one another via the cloud, and can be a great way to organize projects. It's quick to set up and works great.
Cons: The price point is the biggest drawback. It's definitely worth the money in the long run and it does what it does splendidly, yet there are competitors such as Google Drive that also provide similar online programs for absolutely free. It also does not integrate well with Google Drive, which makes it difficult to use in some scenarios.
- Reviewer Source
- Reviewed on 02/02/2021
