--- description: Get detailed information about StarChapter usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: StarChapter Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Association Management Software](/directory/30113/association-management/software) > [StarChapter](/software/57588/starchapter) # StarChapter Canonical: https://www.capterra.ae/software/57588/starchapter Page: 1 / 27\ Next: [Next page](https://www.capterra.ae/software/57588/starchapter?page=2) > StarChapter is software for managing events, memberships, communication, and websites, helping chapter organizations boost engagement. > > Verdict: Rated **4.2/5** by 645 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses StarChapter? StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 645 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Star Chapter - **Founded**: 2008 ## Commercial Context - **Starting Price**: $113.00 - **Pricing model**: Per User - **Pricing Details**: StarChapter offers four pricing plans (Essential, Growth, Advanced, Pro) with fixed monthly rates based on membership limits. Payments are in US dollars, and there is no free version or free trial mentioned. The pricing model is tiered by membership size, and additional details like setup fees must be obtained by contacting the vendor. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Application Management - Communication Management - Contact Database - Dues Management - Electronic Payments - Email Marketing Software - Event Management Software - Event Scheduling - Member Communication - Member Communities - Member Database - Member Directory - Member Portal - Member Types - Membership Renewals - Payment Processing Software - Registration Management - Surveys & Feedback - Ticketing Software - Website Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Association Management Software](https://www.capterra.ae/directory/30113/association-management/software) ## Related Categories - [Association Management Software](https://www.capterra.ae/directory/30113/association-management/software) - [Membership Management Software](https://www.capterra.ae/directory/20045/membership-management/software) - [Event Management Software](https://www.capterra.ae/directory/20030/event-management/software) ## Alternatives 1. [GrowthZone](https://www.capterra.ae/software/124449/growthzone) — 4.4/5 (276 reviews) 2. [Novi AMS](https://www.capterra.ae/software/188714/novi-ams) — 4.9/5 (122 reviews) 3. [YourMembership](https://www.capterra.ae/software/76329/yourmembership) — 3.8/5 (174 reviews) 4. [Easy HOA](https://www.capterra.ae/software/1019872/easy-hoa) — 4.6/5 (98 reviews) 5. [Glue Up](https://www.capterra.ae/software/134209/glue-up) — 4.5/5 (191 reviews) ## Reviews ### "Reliable Platform with Outstanding Support" — 4.0/5 > **Emely** | *22 April 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: I really appreciate how user-friendly StarChapter is. I’ve been using it for five years now, and even when I first started, it never felt overwhelming especially compared to other platforms I’ve worked with. It’s intuitive, easy to navigate, and has made managing our chapter much more efficient. > > **Cons**: I do wish some features offered more customization, but it's not a significant issue certainly not enough to make me consider switching platforms. > > My overall experience with StarChapter has been excellent. The customer service truly stands out. I never have to wait long for a response to a support ticket, and the replies are always detailed and helpful. I honestly wish all of the associations I work with were on StarChapter\! ----- ### "Some Good ... Some Not So Good" — 3.0/5 > **Randall** | *20 June 2025* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: One stop integration of my web, email, registration and payment needs. I like the ability to send emails to non registered members. > > **Cons**: The Cost and the fact that it keeps going up but not adding new features or fixing known issues. Several features or actions require intricate knowledge of how the site works and are buried under several clicks. The amounts deposited to my bank do not match what star chapter reports to me. The amounts often round up a penny in Star Chapter's favor and it makes me go back and edit the journal entries. This is STUPID\!\!\!\! I don't care about the penny .... I do care about your system making me do the extra work. Transaction reports do not give me all the info I need for journal entries. I can see buyer, amounts and what event they are for but can not see the details of what was purchased. For that I have to go to another page and view the order itself. Much extra effort that could very easily simply be in the one report. > > It does some things well but costs way too much for the service and does not continue developing and fixing issues. ----- ### "FASBO StarChapter" — 4.0/5 > **Robin** | *22 April 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Can download spreadsheets for most everything which makes it more efficient to audit > > **Cons**: Making changes to the website can be more complex than necessary and support is slow. > > Overall, StarChapter has been a good experience and we will continue to use the product. ----- ### "Chapter Maintenance is Much Easier" — 4.0/5 > **Karen** | *29 April 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: The membership maintenance is my favorite part. Keeping track of members is critical to our success, and StarChapter does a great job at this. I also love the ease of board transition and how it will update the website automatically. > > **Cons**: I would like to be able to click on a number on the dashboard and it drill down into what makes up the number. Especially the Revenue piece. > > We have been able to do more with StarChapter than with our old system because it is easier to use and has a great Knowledgebase to use. ----- ### "You get exactly what you pay for." — 2.0/5 > **Kelley** | *22 April 2025* | Management Consulting | Recommendation rating: 2.0/10 > > **Pros**: StarChapter is inexpensive, and you get what you pay for. The invoicing system is easy to understand. > > **Cons**: StarChapter is rigid and barely operational when utilizing the corporate member manager, which was one of the main reasons we selected it. You can label/group members with unique tags, but none of them can be exported from the Member list. Instead, you have to pull the entire list of groups/labels and sort through the data, making the function a giant time sink. The email system has two options for deployment: send now or schedule later. However, you can only select the date to schedule. StarChapter will deploy the email at some unknown time, usually at odd hours in the morning. Most of my clients prefer using a third party for emailing for this reason, as well as the anachronistic email building tools. Scheduling recurring emails is unfriendly and just not worth it. Not to mention, the media gallery is broken more often than it is operable. My staff has found a workaround to link images in emails and webpages, but the site just hangs when trying to upload images. When this happens, you're forced to reload the page, which takes you out of whatever you were editing, only to not save any of what you've done. If this occurs while you're editing a webpage, you may also be locked out of the page for 5 minutes from a security feature. Hitting the back button on the browser while utilizing any parts of the dashboard is the kiss of death. I've never seen anything like it until using StarChapter. Utility has never been a priority for StarChapter, which is evidenced by their development of new design templates for websites that were only offered to get clients out of an old pricing structure. Lastly and I wish I could bold and underline this. StarChapter cannot process international payments in its dashboard or on its user-facing side. Any associations with international members, do not use this product unless you want to spend extra time using the virtual terminal or a third-party merchant. > > The overall experience has been ambivalent. It works on a base level and meets the needs of pre-2020 associations, but don't expect anything more out of it. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.ae/software/57588/starchapter?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/57588/starchapter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data