authorize.net Reviews

Discover the Power of Authorize.Net

Comments: Overall, Authorize.Net is a reliable and secure payment gateway service that offers a range of features and tools to help businesses accept and process payments online, in person, and over the phone. Its flexibility and integrations make it a convenient and flexible solution for businesses of all sizes and industries, although the cost may be a consideration for some businesses.

Pros:

Authorize.Net is a very reliable and secured platform. The platform is PCI compliant and uses advanced security measures to protect our customers data and ensure secure transactions. It also offers a range of fraud prevention tools, such as address verification and card code verification. Those features helped us to reduce the risk of fraudulent activity. Another pro is the platform's flexibility and integrations. Authorize.Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be easily integrated with a wide range of shopping carts and e-commerce platforms. This makes it a convenient and flexible solution for businesses of all sizes and industries.

Cons:

Nothing to complain, but this platform requires merchants to have a merchant account in order to use its services, which can be an additional cost for businesses that do not already have one.

Payment Processor Easy to Use

Pros:

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

Cons:

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

Holds Funds like PayPal Does - Avoid.

Comments: I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers. My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid. Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

Pros:

It was very easy to set up recurring payments and sync with my webmaster.

Cons:

- The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

AUTHORIZENET IS A MUST HAVE

Comments: OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS. I LOVE THE EASE OF GAINING CLEARED AND DECLINED PAYMENTS.

Pros:

INSTANT PAYMENT INFORMATION. DECLINED AND ACCEPTED WITHOUT HAVING TO TAKE THE TIME TO PROCESS EACH PAYMENT.

Cons:

LOG IN CAN BE DAUNTING. I HAVE TO MAKE SURE MY EMAIL IS UP TO RECEIVE A CODE EVERYTIME I SIGN IN. I UNDERSTAND WHY BUT, IT CAN BE A HASSLE

The Unshouting but Effective Payment Platform

Comments: It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Pros:

It is very easy to implement and has a perfect reporting interface

Cons:

The only issue it the pricing which may not favor every user

Payment Gateway But Not Exactly a Payment Processor

Comments: Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

Pros:

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Cons:

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Very Convenient payment processing for customers and merchants

Pros:

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

Cons:

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Great Platform

Pros:

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

Cons:

I have not found anything I do not like.

authorize.net Works Efficiently Because It Is Reliable

Pros:

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use. It has a great customer support team.

Cons:

I like the efficiency of authorize.net. authorize.net has been brilliant.

authorize.net Is a Powerful, Essential and Reliable Tool

Pros:

I like the effcetive features of authorize.net. authorize.net has been meeting our needs due to its reliability.

Cons:

authorize.net has powerful features. It has been so amazing to use authorize.net.

It's been great for our business

Comments: Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

Pros:

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

Cons:

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

Authorize.net is a good standard for authorization terminals!

Comments: It allows for our business to run far more smoothly in contrast with our clunky patron CRM software. It's a solid product to use and while it has it's flaws, is nothing short of consistent. Less frills and smooth than Square but in many ways far more direct and clear.

Pros:

- Very easy to use towards transactions, refunds and troubleshooting any and all patron issues within our site. -Allows to run reports for settled transaction, dispute declined transactions and see where fraudulent purchased might occur. - Has access to extended actions that allow us to void transactions, go into our accounts linked to the terminal and locate specific details we cannot always locate otherwise.

Cons:

-Can be a bit slow with processing requests or locating specific transactions. -Is temperamental with the variables (i.e. first, last name, zip code, etc.) when running reports. Have to be careful when entering data, must be exact or actions may not always be carried out clearly. -Running reports will not show transactions within the last business day, setlled or unsettled. -Processing refunds has a 90 day limit.

Authorize is a Must for Fundraising

Comments: Authorize allows our office to be efficent in collecting payments for our campaigns and track donors. It also is a quick way to look up past payments in the transaction search-- a feature we use weekly!

Pros:

Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information.

Cons:

Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment.

Decent Merchant Services

Comments: As I mentioned above, it integrates well with our website and is easy to do transactions on the app. It's nice not to have to worry about merging systems.

Pros:

I like that Authorize.net is easy to integrate into our website and other things that we use to accept money. It makes it seamless when needing to do event registration. They also have a great app you can download and use for transactions which I really like and has been a simple way for us to take money at events. Definitely recommend.

Cons:

I haven't found anything with the software I don't like. It seems to be good for our needs and we don't plan to switch anytime.

Competent platform, but falling quickly out of date

Comments: We have had a successful number of years using authorize.net, and it has made a great alternative to other payment gateways that we've used. However in recent months we've been feeling the limitations of the platform, and so we're now looking at migrating.

Pros:

Authorize.net have a great range of features such as subscription, storing customer data, email notifications for payments made. This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Cons:

Payments take a long time to clear. The UI of the authorize.net seems very dated and is clunky to use.

If I could give support more stars...

Comments: When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

Pros:

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Cons:

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

best way to manage eCommerce business on authorize.net

Comments: Nothing more one can ask for do ecommerce business on authorize.net platform.

Pros:

reporting is the best features to check daily details of volume.

Cons:

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

Straightforward payment processing!

Pros:

Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through.

Cons:

I like pretty much everything about the software... at least the functions that I use regularly and am familiar with.

Excellent customer service

Comments: Excellent. Whether I have a technical glitch or need an increase in a credit line, the customer service department has been great.

Pros:

Ease of use. With minimal training, you are able to process credit cards and checks, check on transactions, credit back charges and run reports.

Cons:

I don't have anything negative to say about the product. I've used it for 10+ years and any issues I've had have been immediately handled via a phone call to customer service.

Authorize.net is controling of financial transactions

Comments: as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments

Pros:

In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.

Cons:

Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions

Excellent for online bookings

Comments: A great tool that enables our business. We love it.

Pros:

I love how simple the tool is to process payments online. Our customers often express their distrust in online systems when booking with credit card systems they don't trust. Authorize.net enables us to install that trust in our business and also enables us to process all types of card payments, reducing our churn figures that come with physical bookings.

Cons:

Can be difficult to navigate, especially on mobile. We have also had some fraudulent transactions that the system did not notify us of.

Apparel Website

Comments: Overall, Auth was reliable and accurate.

Pros:

High visibility into transactional activity. Reports were thorough and I relied on them for my monthly finance reports.

Cons:

Not sure if this still applies, but since it's a payment processor, you still need a second system to house all the bank data (like a Heartland, etc). This was important when dealing with chargebacks. Would be nice to have it all one system.

Quick Onboarding for new merchants

Pros:

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

Cons:

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

Fast & Easy Payment Gateway!

Comments: We have been using Authorize.net for online payment processing for over 3 years. Simple interface and convenient button for processing refunds. Customer service is helpful and easy to get ahold of.

Pros:

Quick & easy Virtual Terminal for payment processing. Links up with virtually any website or API. Simple transaction search & detailed customizable reporting.

Cons:

Must pull monthly statements from a separate website.

Used them for years. Fantastic!

Comments: Allows us to have solid ecommerce websites. Never fails us.

Pros:

It is rock solid and very easy to implement. Their support team is fantastic and available 24 hours a day. Used them for many years for every e-commerce website we own, which is 4.

Cons:

Honestly, do not know any. It is another great software company with a product that works as promised over and over again.