--- description: Get detailed information about Datto RMM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Datto RMM Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Remote Monitoring and Management Software](/directory/31715/remote-monitoring-and-management-software/software) > [Datto RMM](/software/213158/datto-rmm) # Datto RMM Canonical: https://www.capterra.ae/software/213158/datto-rmm Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/213158/datto-rmm?page=2) > Datto RMM is a secure, single platform for MSPs to remotely monitor, manage and support endpoint devices across your customer base. > > Verdict: Rated **4.3/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Datto RMM? Managed Services Providers looking to grow their IT Managed Services businesses by remotely monitoring and managing client endpoints and infrastructure efficiently and securely. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 40 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaseya - **Location**: Miami, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Hungarian, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Asset Tracking Software - Audit Management - Automatic Patch Deployment - Automatic Scans - Compliance Management - Configuration Management - Dashboard Software - Deployment Management - For MSPs - IT Asset Management Software - IT Asset Tracking - IT Reporting - IT, Server & Network Monitoring Software - Maintenance Scheduling - Network Monitoring Software - Network Wide Management - Patch Management Software - Policy Management Software - Real-Time Monitoring - Real-Time Notifications - Real-time Alerts - Remediation Management - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Scheduling Software - Third-Party Integrations - Workflow Management Software ## Integrations (9 total) - Autotask PSA - BrightGauge - ConnectWise PSA - Datto SIRIS - IT Glue - OpsGenie - Passportal - Password Boss - ScalePad Lifecycle Manager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Monitoring and Management Software](https://www.capterra.ae/directory/31715/remote-monitoring-and-management-software/software) ## Related Categories - [Remote Monitoring and Management Software](https://www.capterra.ae/directory/31715/remote-monitoring-and-management-software/software) - [Patch Management Software](https://www.capterra.ae/directory/10017/patch-management/software) - [MSP Software](https://www.capterra.ae/directory/30921/msp/software) - [IT Asset Management Software](https://www.capterra.ae/directory/30077/it-asset-management/software) - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) ## Alternatives 1. [SuperOps](https://www.capterra.ae/software/1017782/superopsai) — 4.6/5 (65 reviews) 2. [N-central](https://www.capterra.ae/software/13803/n-central) — 4.1/5 (195 reviews) 3. [N-sight RMM](https://www.capterra.ae/software/163344/n-sight) — 4.3/5 (194 reviews) 4. [IT Glue](https://www.capterra.ae/software/170401/itglue) — 4.6/5 (331 reviews) 5. [Syncro](https://www.capterra.ae/software/207618/syncro) — 4.6/5 (147 reviews) ## Reviews ### "Strong RMM Platform with Excellent Patching" — 5.0/5 > **Verified Reviewer** | *6 December 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I really like how Datto RMM streamlines remote work, especially with the web remote feature that connects quickly and reliably. The password injection through IT Glue is a huge bonus because it removes the hassle of credential hunting and keeps everything secure and efficient. Overall, the platform feels solid, responsive, and easy to manage day-to-day. It delivers good value, makes support tasks smoother, and generally improves how we handle monitoring and remote troubleshooting. Excellent customer support and quick turn around times for tickets created via Kaseya helpdesk > > **Cons**: What I like least is that the network discovery tool occasionally doesn’t pick up hostnames, which means a bit of manual checking. At times, policy updates take a little longer than expected. These aren’t serious issues, but small areas where smoother consistency would make the experience even better. > > My overall experience with Datto RMM has been really positive. It’s straightforward to manage access with different user levels, and it integrates smoothly with other Kaseya products, especially Autotask for creating tickets directly from alerts. Device patching has been reliable and easy to automate, and the platform generally feels stable, organised, and efficient for day-to-day MSP work. ----- ### "Good MDM that could use just a bit more polish." — 3.0/5 > **Drew** | *28 March 2025* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Comprehensive management, logging, and automation for enterprise device management. > > **Cons**: If you have a very large tenancy, there aren't many options for narrowing down or excluding organizations and devices that you don't deal with, which is a pretty big problem for large MSPs. > > Overall, this is a decent RMM. The agents work well and don't need constant babysitting. There is a wide array of options for how you install the agent. You can get a wide array of information on managed devices and build alerts and automations on them. There are a few downsides. Their catalogue of automations is incredibly small compared to most other RMMs. Setting up alerting and automations can be a little obtuse, but that's really common amongst MDMs. The biggest weakness is likely their remote access system. It is really glitchy and has issues in numerous situations - these same situations I can use our other MDM's remote access system with no issues whatsoever. ----- ### "Datto RMM -- Its Worth It\!" — 5.0/5 > **Verified Reviewer** | *10 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Datto RMM is a great platform for managing endpoints\! We have administered thousands of endpoints with ease. Creating and adding your own scripts on the platform is simple, and reduces a lot of manual overhead. We've been able to deliver a higher level of customer service with the integrations built into the web remote tool as well. The dashboards are configurable, which is a plus. I love the fact that it's not just user machines and servers, but even network equipment can be managed\! It's an easy way to managed all of your assets in one place. > > **Cons**: Datto RMM has some latency issues still with the Web Remote feature. The agent browser is wonderful, but it currently only supports Windows devices. > > Overall, Datto RMM is a great, well-rounded RMM tool\! Patching is more stable, reporting is better out of the box, and the configurable dashboards and alerting make it do what an RMM is best at\! ----- ### "Used to be great, now its fine" — 4.0/5 > **Andrew** | *10 June 2025* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Datto RMM has compatibility with a range of operating systems. It has a great pre-built script library. Its one of the few that supports script automation and monitoring that works well on Mac, Windows and Linux. > > **Cons**: The support has steadily dropped in quality and response times over the past year. There were quite a few instances where jobs took a long time before actually started running on the device. > > Overall a positive experience, over the years we used Datto RMM however lots of issues building up over the last couple of years that werent being fixed. ----- ### "Very versatile product with value for money" — 5.0/5 > **Nisarg** | *7 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It's very useful as it has very good remote access related features and it's very easy to handle and use. > > **Cons**: There was nothing much to not like in Datto but yeah, its remote session works slow on some regions. > > Overall experience with Datoo RMM is amazing. It's completely value for money and their customer support is also very supportive. It's a perfect Device management tool. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/213158/datto-rmm?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/213158/datto-rmm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data