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About Google Pay

Cloud-based secure digital wallet application designed for processing payments, track sales, share offers, and more

Learn more about Google Pay

Pros:

I can send and receive money. It is always nice to have google around.

Cons:

Google pay sometime get stuck in transactions or errors,creating confusion.

Google Pay ratings

Average score

Ease of Use
4.6
Customer Service
4.2
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.7/ 10

Google Pay has an overall rating of 4.6 out 5 stars based on 870 user reviews on Capterra.

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Filter reviews (870)

Sumit Kumar
Sumit Kumar
Software Engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Google Pay: Tap, Pay, Go

5.0 9 months ago

Comments: I have been using Google pay for a few years now, It has a user-friendly and various digital payment options. It provides detailed transaction history and rewards for frequent usage. However, occasional processing delays and the lack of in-depth spending analytics are areas for potential improvement. Overall, Google Pay remains a convenient and secure choice for everyday digital transactions.

Pros:

Google Pay has a nice user-friendly interface. which simplifies bill payments and recharges of various types. Shows a detailed transaction history and Provides option for many different payment modes. Also, we can send money using phone numbers instead of GPay ID and we can use autopay for recurring payments. Not to mention It provides good rewards.

Cons:

Transaction speed can be a bit slow at times. Additionally, It does not provide analytics for how much we spend on different categories.

Rahul
Manager in India
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Google pay offers security and fast transactions.

4.0 5 months ago

Comments: Google pay is fast and secure payment app that offers all type of bill payments and upi payments.It is a best Upi app that is secured by google.

Pros:

Google pay's server are highly accurate the chances of payment failure is very rare.

Cons:

Sometimes rewards are not worth satisfactory.

Omar
Fulfillment specialist in Canada
Broadcast Media, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great for payment processing!

5.0 last month New

Comments: Overall Google has been a secure and convenient way for me to shop and pay merchants when on the go. I do not need to carrry any physical cards anymore!

Pros:

Google pay has been a great way for me to keep my payment methods secure on my android devices. It’s convenient to use and I am able to to use it at many merchants worldwide.

Cons:

Some devices which are older do not support Google pay and I wish they did. It is great app to have on your device so u can make payments conveniently.

Neelesh
MD in India
Furniture, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Account Suspended last 15 days google pay earing interest on my money 60000 rs

1.0 5 months ago

Comments: We are very frustrated from your service I think you have to close shut down your company
i am taking follow up from last 15 dasy my 60000 rs stuck and gapy earn interest on my money , very poor service , very disappointed , my account suspended
here i am attaching 5 complain number, everyone give same answer 24-48 hrs your query will resolve we have escalate the issue, but i think they dont have right pawer to solve query on same day now my waiting period almost 15 days, dont know how much they will play with me , every care person said once your account will active there side money will come in 24 hrs so guys dont use gapy ull be suffer like me Complain number
0-7317000037124
Gpay complains number
7-9753000037011
1-9843000036406
[sensitive content hidden]
54721000036923
[sensitive content hidden]
2-8277000037156
[sensitive content hidden]

Pros:

unprofessional work they dont have team to solve query proper

Cons:

false commitment Very Bad Service No commitment unprofessionalism longer time to solve problem

sameeksha
Software developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Cashless : Easy to pay method

4.0 3 months ago

Comments: Overall experience with Google Pay is good but if they look for something which allows us to use it even without internet then it would be great.

Pros:

I have been using Google pay for more than 4 years now ...with these kind of services you don't need to worry about carry change and cash and also money can not be lost plus it gives rewards or some cashbacks on making payments .

Cons:

Although this online paying cashless service is very useful but having internet all the time is kind of concern ....there are areas where internet is connectivity is low or not present ....in that scenario you cannot rely on it.

Alexandru
QA Testet in Romania
Internet, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Happy Google Pay user

5.0 5 months ago

Comments: My overall experience is a good one, Google Wallet being my main payment application when paying in person using the phone.

Pros:

The ease of use of adding various different cards either by manual input or by photography.

Cons:

The fact that I have to unlock the phone all the times I need to make a payment.

Jenny
Team leader in India
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Not Happy

3.0 11 months ago

Comments: I made a payment of rupees 500 on [sensitive content hidden] through Google Pay but due to network failure my money got deducted and I have not received any refund yet. I'm still waiting for a refund.

Pros:

It is easy to use but had a bad experience, can't trust it.

Cons:

Money deducted because of network issue but didn't not get refund since date [sensitive content hidden]

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Easy to integrate GPay

5.0 9 months ago

Pros:

Google Pay is so easy to use and easy payment processing. I use it for almost 80% payments.

Cons:

Customer support is not good and takes long time to get response for inquiry.

Jason
Graphic Designer in UK
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Google Pay

5.0 last month New

Comments: Google Pay is a fast and convenient way to handle payments, and it’s been a reliable tool for both personal and business use

Pros:

It’s incredibly easy to set up and use, with fast transactions and wide acceptance. The integration with other Google services adds to its convenience

Cons:

I haven’t come across any major issues so far. It’s been smooth and hassle-free in my experience

Yolanda
Managed Care Coordinator in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Google Pay

4.0 3 weeks ago New

Comments: It is a good experience. I trust Google and there was not problem using the app.

Pros:

It's easy and linked to your Google account

Cons:

I could not use it to pay for all things.

Mary Jane
Systems Analysis, AR, Documentation Filing in US
Construction Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Google Pay is an absolutely wonder tool and so easy and convenient to use!

5.0 2 years ago

Comments: GREAT! I Love Google and all their services, software, programs, products. They are practical and inexpensive for the quality of what you get!

Pros:

It's simple. No confusion, no worries about security, straight forward. No confusing questions or options. Just go through the steps and fill in the right information and it's done!

Cons:

I haven't had any problems. Google is so great a company!!! LOVE THEM!!!!!!!!!!!

Mihir
Mihir
Student in India
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Honest Review of Google Pay

5.0 10 months ago

Comments: I do daily use of google pay to do my transactions and i like it to use because it is fast and easy to use My overall experience with Google Pay is good.

Pros:

It is easy to use, and I can easily check my transaction history on Google Pay. I also like the Upi Lite option on Google Pay, which helps me do transactions up to 200 rupees without an Upi pin.

Cons:

Google pay does not give any cashback on transactions, or it gives very few cashbacks and sometimes it shows server-down problem that I dont like.

Ayushi
Psychologist in India
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Google pay

5.0 5 months ago

Comments: I have being using gpay from past 3 years. Its smooth and esay

Pros:

Its very esay to use and have double security.

Cons:

It will ve better if it provide some non internet services

rohit pratap
manager in India
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Features of Google Pay

5.0 last year

Comments: my overall experience is super..only and only Google pay is a complete financial assistant , which make my life super relaxed and save my precious time . Amazing and smart Google Pay is doing great job in my life.

Pros:

I am using this Google Pay from the last 5 years, the best ever experience...great system ..amazing.Always work like a financial assistant ,always ready for help.Amazing features.one of the best payment system in the world.

Cons:

some time due technical reasons , i face some payment problems ...reasons are many like server busy or data problem or network problems.In such conditions, i face some problems ,especially when the mobile network is almost zero..but these problems come in one or two times in a year.Over all our financial assistant means Google Pay is doing great and amazing job.

Gabriel
Owner and operator in US
Graphic Design Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great for card storing!

5.0 5 months ago

Pros:

Super convenient for me as a mom! Im known for forgetting my wallet so this option to still have access to my cards is amazing!

Cons:

Its not accepted everywhere, but Im sure it will be soon

Lokitha
Legal in India
Law Practice, Self Employed
Used the Software for: 1+ year
Reviewer Source

My opinion

5.0 2 months ago

Comments: Google pay so many offers after transferring it is very safe app to transfer money

Pros:

I use Google pay to transfer money to anyone it says if anyone is fraud it reminds me before transferring money

Cons:

Google pay is the payment app I like the part is after payment it give scratch cards by scratching them I got so many benefits

Angela
Owner in US
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

If you love Android, you have to love Google!!!

5.0 2 years ago

Comments: Google Pay has always taken care of me while using for purchases and payments that I received. I will continue to use until I see otherwise that it is not safe to use. Especially when it comes to shopping at the store and not needing to pull out a particular card that I might now have with me. I always have them in Google Pay!

Pros:

I really don't have anything but great things to say about Google Pay. The way my data is secured and kept virtual always makes me feel safe and know that I am backed by a reputable company. Plus my information is one step further from hackers and that is always a plus when using Google Pay.

Cons:

I really can't think of anything negative to say for this. Being an Android user primarily, this company has kept all my information secure, allows me to create from a range of apps and so much more. I have never had an issue with any payments in Google Pay, so for now this one will keep all its stars.

Amar
Amar
Content Editor in Türkiye
Verified LinkedIn User
Online Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Straightforward and convenient service

5.0 7 months ago

Pros:

What I like the most about Google Pay is that it's integrated into the Chrome browser, so I can have my credit card info inserted directly into the payment page. At the same time, it's secure since it doesn't store my card's CVC number, which I have to enter each time as a security measure.

Cons:

Nothing specific comes to mind. So far, it has served me really well.

Ludmila
Ludmila
project manager in Czechia
Verified LinkedIn User
Mechanical or Industrial Engineering, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Google Pay usage

5.0 12 months ago

Pros:

very easy control of may card, I can choose which I want to use

Cons:

nothing, very good application for every day

Venu Bhargav
Venu Bhargav
Talent Acquisition Specialist in India
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Review on Google Pay

5.0 2 years ago

Comments: Overall experience with Google Pay is spectacular. With just a tap you can do payments with ease and the mode of using this is so easy. I can save my credit/debit cards and do transactions with just one step without having the tension of forgetting card details.

Pros:

Ease of payments, with just one tap you can send and receive the money. By scanning the vendor QR code you can make a transaction in few seconds. You can link your bank accounts and transfer money to each other.

Cons:

This app is so perfect, but at times the server doesn't respond.

Diwakar Dixit
IT Manager in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

One wallet many cards

5.0 11 months ago

Comments: I moved to UK 5 years ago, that is when i got introduced to Google Pay which is now called as google wallet. Contact less card in UK has 75 pounds limit for each transaction, but with google pay you dont have to worry about the limit. I dont carry Loyalty cards, credit or debit cards any more as Google pay supports all of these at one place.

Pros:

1. Supports credit and debit card 2. Safe and secure 3. Easy to use 4. Automatically recognises card using camera 5. Supports passes 6. Supports adding train and flight tickets

Cons:

You cannot use google wallet if you have custum OS installed in your mobile and i belive its for security reasons.

iman
administrative in UK
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

easiest way to pay

5.0 7 months ago

Pros:

I like Google Pay for its ease of use and quick, secure transactions.

Cons:

I found that Google Pay's limited support for some banks and cards was a downside.

Omkar
Backend Developer in India
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best mobile banking app!!!!!

5.0 last year

Pros:

Google pay helps me manage my online banking smooth like butter without any worries. I get amazing cashaback and multiple offers to apply over a dozen of varieties. I can split bills with my friends. I get history of payments and fast updates on payments.

Cons:

Google pay has been really performing great for me so I don't have anything to unlike.

Leila
art and crafts in Australia
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

payment management

5.0 last year

Comments: good apps for now had no issue at the moments.

Pros:

I have consistently observed Google pay now wallet to be right on target ! Never any issues.

Cons:

none at the moment just wait and see if there's going to be any issues.

Themba
General worker in South Africa
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Google disappointing pay

1.0 11 months ago

Pros:

Guy this app is stupid try to improve your services create space for national banks,this app only supports fnb ,what about us capitec users?? Cant recieve my money from Google rewards because of this problem

Cons:

Google pay stil disappointing don't wanna link my capitec or tymebank account..