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About iCloud

Built-in file-sharing solution that's available on all Apple devices. All files, photos, notes, and messages are stored in one place.

Learn more about iCloud

Pros:

It's fairly easy to set up and learn how to use. While there are other cloud services that offer more storage for free, iCloud's prices are pretty cheap.

Cons:

I switched my iPhone for an Android device, and to my surprise, I couldn't access my uploaded files on my new phone. I also lost access to my iCloud email—shame on you, Apple.

iCloud ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.3

Likelihood to recommend

8.5/10

iCloud has an overall rating of 4.7 out 5 stars based on 1,662 user reviews on Capterra.

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Filter reviews (1,662)

Adham
Adham
Senior Social Media Specialist, Senior Graphic Designer in Jordan
Verified LinkedIn User
Broadcast Media, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

The storage you need, personally and for business

5.0 8 months ago

Comments: i've used iCloud since 2014, and i literally have documents since that day still stored on there without any loss, it's secure so i won't have to worry about my data getting lost or hacked or leaked, our company uses it on daily basis without any worry, it's collaborative, it has real time sharing and synchronization, and it's cheap if you pick the right subscription that suits your needs.

Pros:

The security is by far the best, the ability to access your storage in real time is an added benefit, the ability to go through years of data without a hassle and without any worries that your data would be lost, the synchronization between devices, and personally, you never have to worry about any photos taken that you might not have enough storage, subscribe to an iCloud bundle and take pictures worry free.

Cons:

i haven't faced any issues with iCloud so far and i've used it for years, the smallest price is very good but the 2 Terabyte storage price is a bit expensive personally.

Ross
Director in UK
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud, its OK

4.0 2 months ago New

Comments: iCloud is ok. But its limited. You can't really use it for storage, like you would with Dropbox, it just doesn't work that way. Not sure why Apple doesn't compete. Storing large files or folders always leads to trouble I find. It's also very expensive when you push past the first paid-for level, with the price increasing x3!! Nuts

Pros:

As an apple device user iCloud works perfectly between devices, I've three on my desk right now all of which can easily access my shared files and folders. It's also perfect for photo back up and sharing. If you're a windows user however, its limited I feel.

Cons:

Firstly, for what it is, it's expensive. Not to start with, but when you need the upgrades. Right now I have 200 gig, it costs here in the UK £2.99. I could do with another 100/200 gigs as my storage is running low. However the next upgrade option is £8.99! Sure you get 2TB for that amount. But I don't need that. The leap between the two price points is too large. Which is why I use Microsoft Office instead. For way LESS than Apples £8.99 pm you get the full office suit of programs, PLUS online storage of 1 TB. It's a no brainer. So I use iCloud for photos, files and device backup. And OneDrive for my storage. Plus the bonus of Word, Excel, Outlook etc.

Fernando
CEO - IT Consulting in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud a great set of tools from Apple

3.0 last month New

Comments: As an Apple user, I have had a great experience with it and enjoy using.

Pros:

iCloud is a good productivity, sharing, and data centralization cloud platform

Cons:

Stalled developmnt. It feels like Apple has not made any new improvements or added features to the platform.

Efrén Alejandro
Software developer in Mexico
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Average service

5.0 4 months ago

Comments: It’s very integrated only in apple devices, if you have like a windows pc or an android device, it’s a pain to configure it. However, it works really well most of the time

Pros:

The integration with apple device is great and it’s really easy to start using it, it really helps if you need more space in your local devices

Cons:

It’s very expensive compared to most cloud services (actually I don’t know any more expensive)

Donevin
teacher in South Africa
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

iCLOUD the best or nothing

5.0 last month New

Comments: So far for me the best and easiest way to backup your data or moving it to a other ios device

Pros:

i love icloud they deliver good value for the price they ask

Cons:

what i dont like is you can only share files with people who have an Apple ID

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud is Apple's answer, although pricey

4.0 2 weeks ago New

Comments: iCloud is Apple's answer to file storage and backup management. You have instant access to it with any apple device. It will backup your phone, tablet, laptop, etc, however backup times are slow and file storage base tier fills up very quickly. There are no discounts. It is easy to use and I have not had any problems with it but for a more decisive system with additional features look elsewhere.

Pros:

I really do appreciate how natively integrated iCloud is into the apple ecosystem, it is easy to use and you never have to worry about losing your files or not accessing them when you are using an apple product.

Cons:

iCloud is very expensive and there are other alternatives that do the same thing for a cheaper price.

Carly
Operations in UK
Retail, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

No excuses not to use

5.0 last month New

Comments: Very good! Wouldn’t go back to using anything else! Feel very secure that it backs up my data

Pros:

Love that this allows me to store documents safety and larger documents without slower down my pc

Cons:

Can lag sometimes depending on Wi-Fi with my company

Olivia
FOA in US
Medical Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Optimis Corp Review

5.0 last month New

Comments: My overall experience has been great even when switching devices I am able to retrieve all my store documents.

Pros:

What I like most about iCloud is how it stores all my documents on my connected devices and I can access from my desktop and phone. It saves all my photos as well!

Cons:

There is nothing I dislike, if I run out of storage I am always offered the option of more.

Ella
Finance Assistant in UK
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Peace of mind!

5.0 last month New

Comments: Great. I wouldn't be without it on all of my apple devices.

Pros:

It is simple to use, reliable and creates peace of mind when it comes to data being backed up.

Cons:

The cost. When you store as much data as I do it can get very expensive.

Justin
Quality Analyst in Canada
Airlines/Aviation, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

My experience using iCloud

5.0 last month New

Comments: Used it for years and pay for the extra storage because it is worth it! No major issues thus far.

Pros:

Seemless integration and very simple to navigate

Cons:

Sometimes there is some delay in iCloud being backed up but usually it's okay.

Javier
Content Creator / Admin in Costa Rica
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud Customer Review

4.0 2 years ago

Comments: I'm a heavy user with 2 mac computers, 3 ipads, 2 iphones and a watch. I use several apps and documents stored in a paid 2TB cloud storage, mostly because of the integration with the platform and the option to attach files in almost every available app.
I also like the "smart storage" the system has, where heavy files are not downloaded to the device to avoid disc space usage.

Pros:

I'm mostly an Apple user , so I decided to move all my data storage to iCloud due to the integration with the platform and devices

Cons:

Sometimes the sync fails and the only solution is to logout and login back to restart the process, but it also affects otter features like predetermined device sync preferences, and have to set them up all over again

Geraldo
Diretor in Angola
Telecommunications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud Features Review: A Detailed Review

5.0 last year

Comments: With iCloud I solve a variety of business problems, including storing and sharing files and documents in the cloud for access on different devices, real-time synchronization of information and settings between different devices, performing backups and restores of data, protecting and encrypting sensitive data, and collaborating on projects and documents with others.My experience with iCloud is positive, highlighting its ease of use, real-time synchronization, secure document storage, and the ease of collaborating on projects and documents with others.

Pros:

Some of the most important iCloud features may include:Real-time sync that allows me to work on the same document simultaneously.End-to-end encryption to protect my confidential data.Integration with other Apple services like Keychain for a more seamless experience.Remote access to your documents from anywhere and on any device.Cloud storage and backup of important files to avoid data loss.Easy file sharing and team collaboration.Real-time sync for more efficient collaboration.In general, iCloud is considered easy to use by both users and managers, due to its intuitive interface and several functionalities that make work easier. Integration with other Apple services can facilitate the adoption of iCloud as a cloud storage solution for companies that already use other Apple products.

Cons:

I'm pretty sure the Software is excellent, however, it needs some improvements, iCloud could be improved in terms of additional features, such as real-time collaborative editing, document version management and tighter integration with third-party services.As a User, I may find iCloud a little difficult to use with regards to aspects such as initial setup, managing permissions and document sharing, synchronizing and backing up data, as well as compatibility issues with different platforms or devices.Sometimes integrating with my existing business processes as iCloud is primarily a cloud storage solution for myself and other consumers. However, Apple offers mobile device management (MDM) solutions that can help integrate iCloud with existing business processes in companies and organizations.

Nathan
Founder in Poland
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Super easy to use and 100% integrated with Apple products

5.0 last year

Comments: Really Good!

Pros:

I love the fact that it is 100% integrated with my Macbook, apple watch, iPhone and apple TV without the need to always be manually changing settings or doing manual actions

Cons:

Sometimes when the pictures are on the cloud and I want to open it in the iPhone library, it takes too long to load

Jean-Philippe
Consultant in Canada
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Reliability and expendability, with a cost

3.0 10 months ago

Comments: At a time when I exclusively worked with Apple products, having a iMac, iPad and iPhone, iCloud was the definitve solution for document backup. I could work seamsless between all the devices depending on where I was working and this made me feel like the Cloud was a unifying experience. All your files follow you wherever you go no matter what device you use. It is probably the best Cloud experience you can get, and has been since its very inception.

Pros:

iCloud is de facto the best solution for Apple product owners. Its integration with iOS is pretty much flawless and users can enjoy peace of mind when it comes to personal file backups. It's even accessible from a browser making it compatible (in a way) with other operating systems. On Mac computers, its integration is also seamless and renders the process of backup look like saving on the computer itself.

Cons:

It has its limitations though. Where other user-end backup services like Google Drive, Dropbox, Amazon storage and more can store any file type, iCloud is pretty much limited to Apple-only documents. It works perfect for Apple-centric users but is less ideal if you have for example a iPhone and a Windows computer.

Megan
Writer in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Convenient storage service for Apple users

4.0 3 years ago

Comments: I use iCloud to store all my photos from my iPhone and documents on my Mac. It makes it really easy to access photos I took on my phone from my Mac and vise versa with documents created on my Mac accessed on my phone. It also provides peace of mind knowing that should anything happen to my phone or Mac my photos and documents will be safe on the cloud. If you use Apple products you should try iCloud, especially if you use more than one Apple product and like accessing files between phone and computer.

Pros:

I've used other cloud storage services before but iCloud is my favorite for a few reasons. I use only Apple products so iCloud is extremely convenient. The integration is seamless on iPhone and Mac. You can set it up easily and quickly and access the cloud on any of your Apple products. There is a free option that offers a good amount of cloud storage and the paid option is very reasonable for the amount of storage you get.

Cons:

I've encountered a few problems with iCloud like my photos not automatically being added to the cloud and not being able to access documents from my Mac that were stored on the cloud from my phone. Most of the time iCloud runs smoothly but every now and then I experience one of these glitches. Luckily customer service is excellent and they always solve the problem fast.

Zuhairah
Zuhairah
Marketing Communications Specialist in Malaysia
Verified LinkedIn User
Internet, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Better use iCloud for Apple product

4.0 3 years ago

Pros:

I've used various cloud storage services before, but for a few reasons, iCloud is my favorite. Considering I solely use Apple products, iCloud is really useful. On both the iPhone and the Mac, the integration is seamless. It's simple to set up and use, and you can access the cloud from any of the other Apple devices. iCloud is software with the free option with plenty of cloud storage, and the subscription plan is incredibly affordable for such a good amount of space you get.

Cons:

I've had a few issues with iCloud, such as my images not being immediately uploaded to the iCloud and then not being able to view documents stored on my Mac from my phone. The majority of the time, iCloud operates smoothly, but sometimes, one of these bugs occurs. Fortunately, customer service is great, and problems are always resolved quickly.

Daniel
owner in US
Wholesale, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great cloud storage solution!!

5.0 6 months ago

Pros:

All my files are securely stored, I have access when I need them.

Cons:

Payment options and account changes take some time.

Nabila
Nabila
Human Resources Manager in Malaysia
Verified LinkedIn User
Investment Management Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Apple user will love this

5.0 3 years ago

Comments: I really depending on this application to safeguard my online files as the security around this application is quite good and one of the top application for mobile cloud storage.

Pros:

I recently need to upgrading my iPhone to a new one, and the iCloud really helping me in transferring all the notes and contact list on my old phone to the new phone. No need to to transferring all of my files to my computer first like the old way. It really saving my time in setting up my new phone.

Cons:

I don't like the structure or process when deleting the files on the cloud storage. It will need to be selected manually one by one and no option to deleting it all by bulked. The free storage is quite small compared to other cloud storage software has offered.

Amy
Amy
Owner/ Project Manager in US
Verified LinkedIn User
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud of Ease

5.0 2 years ago

Comments: I love iCloud, it gives me a true sense of safe guarding when it comes to our file storage and security of such

Pros:

What I like most about iCloud is the security. The features outside that are impressive as well and the pricing is good.

Cons:

What I like least is the fact that when searching for something you must be very specific in what your looking for. And also the file conversion is a bit difficult when sharing across platforms

Aaron
Owner in US
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

iCloud provides a great cloud solution for Apple users, but is not designed for business use.

4.0 3 years ago

Comments: iCloud has had plenty of growing pains over the years - originally starting as iTools, rebranded as .Mac (dot Mac), MobileMe, and finally iCloud. During the years many features have come and gone, and during each transition there have been major changes. However, the iCloud feature-set has been relatively stable for nearly a decade now, with features being added or tweaked, but not removed. At this point, iCloud can very much be described as a mature product - and an essential product for Apple users.

Pros:

iCloud is built-in to all Apple devices, and as such is seamless to setup and use. In addition, iCloud is more than just cloud storage, as it provides a robust suite of apps and tools including: Keynote, Numbers and Pages; Email, Calendar, and Reminders; iCloud Keychain (a password keeper); Find My device support (allowing you to find your lost or misplaced Apple devices); mobile device backups, and iCloud Drive which is akin to Dropbox or Google Drive. Additionally, iCloud storage is reasonably priced starting at only $1/month for 50GB of storage up to $10/month for 2TB of storage. My favorite feature is iCloud Photos, which allows you to sync all of your photos across all of your devices, with desktop and mobile app counterparts allowing for robust organization and editing.

Cons:

There are two big downsides to iCloud: 1.) While many of the features will work on a PC, iCloud is designed specifically for Apple devices and users. 2.) While iCloud can be used in a business environment, it is very much designed for personal use as there is no central management console to manage multiple users. The closest you can get is an iCloud for Family plan - which is limited to 6 users. In addition, while there is a free tier of iCloud, it is limited to a total of 5GB of storage across all devices and all features.

Mammaye Ousmane
Mammaye Ousmane
Student in Industrial Maintenance in Mauritania
Verified LinkedIn User
Mining & Metals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud review

5.0 2 years ago

Comments: When using iCloud to store my files and sync my data, I have been overall satisfied. The automatic sync and backup features are particularly useful. However, the cost for additional storage space and the need for a stable internet connection can be drawbacks. Overall, I recommend iCloud for its ease of use and data security.

Pros:

I am really pleased with using iCloud to store my files and sync my data between my iPhone and PC. The interface is intuitive and easy to use, making it a great choice for users of all skill levels.The automatic sync feature is particularly useful for me, as it allows me to access my latest files and documents from any device, whether it be my phone or my computer. Cloud storage is also very convenient, as it allows me to free up space on my device while still having easy access to my files.I have also enjoyed the ability to share files with other iCloud users, such as my photos and calendars. This allows my family and friends to easily access this information and use it to organize events and vacations together.Lastly, the automatic backup of my iPhone is also a very valuable feature for me as it gives me peace of mind knowing that my data is safe and can be restored if needed.All in all, iCloud is an excellent choice for anyone looking for a reliable and versatile cloud storage service that allows you to store, sync and share files and data. I highly recommend this service.

Cons:

While using iCloud to store my files and sync my data between my iPhone and PC, there are a few aspects that I don't particularly appreciate:1. Cost of additional storage space: While iCloud offers some free storage space, it may be necessary to purchase additional space if you need to store large amounts of files. This cost can become expensive for some users.2. Internet connectivity requirement : In order to use iCloud, stable internet connectivity is required, which can be an issue for users in rural or remote areas or for users on the move.3. No file sharing with non-iCloud users: The ability to share files with iCloud users is convenient, but it is impossible to share files with people who do not have an iCloud account, which can be a nuisance for some users.4. Limited feature to manage files on computer: The features to organize and manage files on a computer are quite limited compared to other cloud storage services.In conclusion, iCloud is a reliable and useful cloud storage service, but it has some disadvantages related to the cost of additional storage space, the need for stable internet connectivity and some limitations to share files with non-iCloud users, as well as the limited features to manage files on a computer. It's important to weigh these factors before choosing iCloud as a cloud storage service.

Tara
Researcher's in India
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Apple iCloud is a convenient and secure storage

5.0 2 years ago

Comments: Apple iCloud enables businesses to store data and documents securely in the cloud, making them accessible anywhere and anytime. Collaboration and communication between business teams are made more accessible with Apple iCloud. Allowing businesses to create automated systems for document organization and approval processes. This can save couples time, allowing them to be more productive. The benefits are, Increased Productivity by facilitating easy file storage, sharing, collaboration, and workflow automation, and Apple iCloud helps businesses to increase productivity

Pros:

The following are critical features of Apple iCloud Storage, Syncing, Backup, Sharing, Find My, and Family Sharing.Yes, Apple iCloud is straightforward to use. There are various valuable features, such as accessing your photos, documents, and music from any device with an internet connection, securely storing files, and backing up your device data.Yes, integration with existing business processes is easy in Apple iCloud as it offers a range of applications that can be easily integrated with existing processes and systems. iCloud also allows system administrators to manage user accounts, control access to files, and monitor usage

Cons:

Some features that are missing from Apple iCloud or could be improved including an intuitive backup system, better file organization and sharing capabilities, and improved integration with outside cloud services. Additionally, iCloud does not have as much local storage and syncing functionality as some competitors.In terms of difficulty of use, some users have noted that iCloud can be slow and cumbersome to use, especially when dealing with large files or large amounts of data.Integration with existing business processes can be pretty tricky with iCloud. It is not designed to be easily integrated with other systems and services, and compatibility with third-party programs and services can be limited.

Verified Reviewer
Verified LinkedIn User
Pharmaceuticals, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Great for General Cloud Storage, but as much for iOS Syncing

4.0 3 years ago

Comments: My overall experience with iCloud has been great, as I have been able to store numerous amounts and types of files using the service, and have then been able to easily and efficiently get a hold of them whenever necessary by using the search/filter option. I also find that sharing files with others directly through the cloud is an efficient process, which is also very convenient when compared to the alternative, which would require the downloading of files and then separate emailing/texting of them. Overall, great service and would definitely recommend.

Pros:

What I like best about iCloud is its fantastic ability to store a wide range of files in the cloud, regardless of their format, whether it be a simple text document or a video made by using a complicated external software. I also very much like that the service is free to use if an immense amount of cloud storage is not needed, and that the service is accessible to people who do not even use the iOS software on their primary mobile device and/or tablet. Lastly, I like that iCloud can be accessed using virtually any device that is connected to the internet, whether it be a smartphone, tablet, desktop, or laptop. Overall, it is a great service for anyone looking for decent cloud storage capabilities.

Cons:

The one aspect of iCloud that I think can be further worked upon is its ability to sync more information from iOS devices, rather than just the default apps created by Apple such as notes, calendar, photos, etc. In other words, it would be convenient if all, or at least most, of the third party apps on a user's iPhone or iPad can also be synced to the desktop/laptop version of iCloud whenever someone is attempting to access the cloud that way. Other than that one small aspect of the service, I cannot point out anything else that can be considered a con, which is a great thing when considered overall.

Winston
Owner in US
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Using iCloud in my daily life is very beneficial

5.0 10 months ago

Comments: My experience is good, I have had no complaints, the security is incredibly good and the platform is easy to use.

Pros:

The benefit of knowing that you can have your photos and documents, that you can access them at any time and on any device is probably one of the things I like most about ICloud

Cons:

I don't have anything I can write that I don't like about Icloud

Tevin
Technician in Kenya
Computer Hardware, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Among the top cloud storage options

5.0 9 months ago

Comments: For backing up and saving my stuff on the cloud, iCloud is quite helpful. It helps me free up phone storage, and I now only keep on my phone the files and documents that I typically need for offline access.

Pros:

It's really easy and efficient to use iCloud to save all of my documents, photos, videos, audio files, and contact information on the cloud. There is no restriction on the size of files that can be uploaded to the storage, regardless of their size. As long as I use the same Apple ID on both phones, switching between my old and new phones is seamless and I can retrieve my data.

Cons:

Using this program to manage emails and files is a real pain. The search function displays results far too slowly, and frequently returns results that have nothing to do with the phrase I typed. In addition to being sluggish, the synchronized process requires some time to load on my other device.