--- description: Get detailed information about Entrust IDV usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Entrust IDV Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [AML Software](/directory/31084/aml/software) > [Entrust IDV](/software/200047/onfido) # Entrust IDV Canonical: https://www.capterra.ae/software/200047/onfido Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/200047/onfido?page=2) > Onfido helps businesses to build identity verification around their unique needs with an end-to-end, AI powered platform. > > Verdict: Rated **4.6/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Entrust IDV? Financial services (including traditional and neobanks, remittance services, lending, and cryptocurrency), gaming/gambling, transportation/mobility, telecommunication, retail, and sharing economy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 30 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Entrust - **Founded**: 1969 ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, France, Ireland, United Kingdom, United States ## Features - AI/Machine Learning - AML Compliance - Access Controls/Permissions - Access Management - Alerts/Notifications - Archiving & Retention - Audit Management - Authentication Software - Background Screening - Biometrics - Compliance Management - Compliance Tracking - Data Capture and Transfer - Data Extraction Software - Data Security - Data Verification - Document Management Software - Fraud Detection - ID Scanning - Identity Verification Software - KYC Compliance - Monitoring - Multi-Factor Authentication Software (MFA) - Multiple Authentication Methods - Onboarding Software - PEP Screening - Real-Time Monitoring - Real-Time Notifications - Records Management Software - Reporting & Statistics - Reporting/Analytics - Risk Management Software - Self Service Portal - Transaction Monitoring - User Onboarding - User Provisioning - Version Control - Watch List - Workflow Management Software ## Support Options - FAQs/Forum - Knowledge Base Software ## Category - [AML Software](https://www.capterra.ae/directory/31084/aml/software) ## Related Categories - [AML Software](https://www.capterra.ae/directory/31084/aml/software) - [Identity Management Software](https://www.capterra.ae/directory/30777/identity-management/software) - [Customer Identity and Access Management (CIAM) Software](https://www.capterra.ae/directory/32816/customer-identity-and-access-management-%28ciam%29/software) - [Compliance Software](https://www.capterra.ae/directory/30110/compliance/software) - [Authentication Software](https://www.capterra.ae/directory/31218/authentication/software) ## Alternatives 1. [Scrut Automation](https://www.capterra.ae/software/1052809/scrut) — 4.9/5 (138 reviews) 2. [MasterControl Quality Excellence](https://www.capterra.ae/software/148577/mastercontrol) — 4.5/5 (526 reviews) 3. [Sprinto](https://www.capterra.ae/software/1020704/sprinto) — 4.7/5 (86 reviews) 4. [AuditBoard](https://www.capterra.ae/software/148230/soxhub) — 4.7/5 (414 reviews) 5. [SiteDocs](https://www.capterra.ae/software/143579/sitedocs) — 4.8/5 (241 reviews) ## Reviews ### "Do not expect customer support after implementation" — 3.0/5 > **Paul** | *29 May 2024* | Online Media | Recommendation rating: 2.0/10 > > **Pros**: Great KYC checks and user friendly maintenance portal. > > **Cons**: Do not expect any customer support: from the beginning Onfido sent us incorrect invoices. We informed their billing department several times by email, however never received a response. Also tried to call them, they do not have a phone number. In February they switched off their application without prior notice. After we left negative feedback on another platform, they suddenly replied and promised they would solve the issue. In the mean time we had several sessions with their customer support and technical team. They discovered an issue in their software that caused the incorrect invoices. They promised to solve this and correct the invoices. This is not three weeks ago. Again I sent numerous reminders to continue and solve the issue, so we could restart using the tool but complete silence on their behalve. I am really shocked after all the time we spent to solve the issues together with their team, this is the result. Complete waist of time. Now we switched to Sumsub that actually gives customer support. ----- ### "Good facial verification" — 5.0/5 > **Reuben** | *24 August 2024* | Design | Recommendation rating: 10.0/10 > > **Pros**: Good facial recognition. This helps to prevent scam > > **Cons**: It delays when identifying. This makes it very tedious > > Helps businesses to ensure good verification ----- ### "My Experience With Onfido" — 5.0/5 > **Kagera** | *30 April 2024* | Business Supplies & Equipment | Recommendation rating: 9.0/10 > > **Pros**: It comes with great authentication solution It is the best for identity management > > **Cons**: With Onfido, it has been amazing. Never experienced issues. ----- ### "very helpful and flexible tool to answer our daily bases." — 5.0/5 > **Verified Reviewer** | *28 April 2021* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: great customer support and sales fair negotiations tool function with no downtime > > **Cons**: support from onfido finance team is slow > > great tool by a great company. very nice and helpful employees that always assist you with a smile great working methodologies to understand user needs ----- ### "Boosted our customer acceptance rates" — 5.0/5 > **Martin** | *25 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It was quick and easy to implement, and customer support is great. Loved the SDKs and the great customer experience when switching from desktop/laptop device to mobile to capture identity documents with a camera, or take a selfie. > > **Cons**: The new Studio workflow product provides the decision-tree that has been missing to date, so there are very few negatives.Might like better accuracy for watchlist screening, as 99% of "consider" results are false negatives, but appreciate this is probably down to the quality of the PEP/Sanctions data available from Government sources. > > We switched from an Experian solution to Onfido, and saw an immediate improvement in acceptance rates. This increased revenue while reducing customer support costs. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/200047/onfido?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/200047/onfido) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data