--- description: Get detailed information about SmartRec usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartRec Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Parks and Recreation Software](/directory/30806/parks-and-recreation/software) > [SmartRec](/software/198905/smartrec) # SmartRec Canonical: https://www.capterra.ae/software/198905/smartrec Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/198905/smartrec?page=2) > Amilia SmartRec is a recreation \& membership software. Manage operations in one place and focus more on creating community impact. > > Verdict: Rated **4.3/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartRec? Government agencies (parks and rec), nonprofits (YMCAs, JCCs), small businesses (camp, swim schools, afterschool and class activities). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 146 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Amilia - **Founded**: 2004 ## Commercial Context - **Starting Price**: $99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Contact Amilia directly for more pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Accounting Software - Alerts/Notifications - Attendance Management - Attendee Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Class Management - Class Scheduling - Client Portal - Communication Management - Contract/License Management - Customer Management - Customizable Forms - Donor Management - Dues Management - Electronic Payments - Email Marketing Software - Enrollment Confirmation - Event Scheduling - Facility Management Software - Facility Scheduling - Faculty/Staff Management - Fundraising Management - Group Registration - Marketing Automation Software - Member Communication - Member Database - Member Directory - Member Management - Member Portal - Membership Management Software - Membership Renewals - Mobile Access - Online Booking - Online Forms - Online Payments - Online Registration - Payment Processing Software - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Staff Management - Student Management - Team Management Software - Third-Party Integrations - Wait List Management ... and 5 more features ## Integrations (15 total) - ActiveXCHANGE - Avigilon Video Security - Bloomerang - Constant Contact - Cyberimpact - Evolia - Funraise - Google Analytics 360 - HubSpot CRM - Productive Parks - QuickBooks Online - Reach - SGASoft - Salesforce Platform - iPost ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Parks and Recreation Software](https://www.capterra.ae/directory/30806/parks-and-recreation/software) ## Related Categories - [Parks and Recreation Software](https://www.capterra.ae/directory/30806/parks-and-recreation/software) - [Camp Management Software](https://www.capterra.ae/directory/10040/camp-management/software) - [Fitness Software](https://www.capterra.ae/directory/30910/fitness/software) - [Swim School Software](https://www.capterra.ae/directory/31177/swim-school/software) - [Martial Arts Software](https://www.capterra.ae/directory/30779/martial-arts/software) ## Alternatives 1. [Cvent Event Management](https://www.capterra.ae/software/26318/cvent-event-management) — 4.5/5 (990 reviews) 2. [Uplifter](https://www.capterra.ae/software/151182/uplifter) — 4.4/5 (86 reviews) 3. [iClassPro](https://www.capterra.ae/software/127097/iclasspro) — 4.5/5 (477 reviews) 4. [TeamLinkt](https://www.capterra.ae/software/187412/teamlinkt) — 4.7/5 (126 reviews) 5. [MyRec.com](https://www.capterra.ae/software/127071/online-registration-system) — 4.5/5 (164 reviews) ## Reviews ### "Customer service means everything" — 5.0/5 > **Shannon** | *6 September 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The customer service and their willingness to adapt the product. > > **Cons**: Not being able to choose your own credit card processor. > > Our overall experience with SmartRec has been exceptional. The platform’s intuitive design and user-friendly interface have greatly improved our staff’s efficiency and productivity. By streamlining administrative tasks, SmartRec has allowed our team to spend less time on the computer and more time actively engaging with our customers. The CRM’s robust features, including easy customer data management and seamless communication tools, have helped us build stronger relationships with our clientele. It’s truly made a world of difference in how we operate, enhancing both our service quality and team morale. ----- ### "Works well but could use some improvements too\!" — 4.0/5 > **Laura** | *10 April 2025* | 2128 | Recommendation rating: 6.0/10 > > **Pros**: I love how you can set a limit to the number of participants per activity and that families can see the number of spaces available or the number of participants on the waitlist. > > **Cons**: It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax receipts for families, or sign children in/out multiple times per day, though this is something we were told it would do. > > This streamlined a huge amount of work in allocating spaces available for programs and I would not want to return to any other system for that, but for other aspects of the program, improvements would be great. ----- ### "Mostly good, but there is some bad" — 3.0/5 > **Michael** | *24 February 2025* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The ability to put program registration into the customers hands > > **Cons**: Limited functionality, the is not a lot of room to modify to personal needs > > Been good overall, though the ability to not be able to modify is frustrating at times ----- ### "Registration Software" — 4.0/5 > **Stacey** | *2 May 2025* | 2128 | Recommendation rating: 6.0/10 > > **Pros**: SmartRec allows us to automatically charge families for monthly child care costs, have immediate enrollment for programs, and generally manage our registrations. > > **Cons**: In our area, we are required to have printed, physical copies of registration information for each participant. SmartRec does not quite provide an easy system for this documentation. > > Our adjustment to SmartRec was fairly smooth with few hiccups. Our families were able to figure out registration with relative ease. ----- ### "Good and Bad" — 4.0/5 > **Tanya** | *18 September 2024* | Sports | Recommendation rating: 7.0/10 > > **Pros**: I like that someone can do their registration and input their own information as well as sign forms. I like that once registered we are able to do the attendance based off of the registration. I also like that is shows how many spots are available when registering. > > **Cons**: The system is very difficult to use. After training and 6 months later, I still have to contact support weekly on how to do stuff because it is difficult to maneuver. Payments take a long time to get into our account (7-8 days) vs the competition (1-2 days). We stopped processing payments with Amilia. Also if you have to stop payments or make changes it is very difficult to do. It's not just cancel and done. Lastly my customers found the installments confusing. It shows the yearly payment. in my industry some people do charge monthly what we charge in a year. I would work better to have installments listed as monthly instead of annually. Also don't like you have to sign up for a yearly contract. We are just stuck with the service if we are not happy. Lastly credit card fees should be deducted when the transaction happens instead of being invoiced at the end of the month. > > Overall there are some things that I really like but not sure if the things we really dislike are a dealbreaker. We have 6 months left on our contract and feel a little stuck. Doubtful we will renew. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/198905/smartrec?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/198905/smartrec) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data