ezeeCRM Reviews

"iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly."

Comments: Increased productivity of employees which results in better customer satisfaction and more revenue.

Pros: First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.

Cons: Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.

"Effective Usage"

Comments: Friendly to handel

Pros: Ease to Use and keep records of tickets and customer

Cons: Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,

"Nothing is extraordinary--CRM"

Pros: Nothing as such. Even your software lacks in many basic features.

Cons: This software lacks in user- friendliness.
It is not automated.
Automatic assignment of leads to an user is missing so it is time consuming.
It is manual completely.
filters are also not working properly.
Importing an excel is not an easy. It is complicated.
Recent leads are sometimes not on the top.
When an excel sheet is exported, it is not in proper format. Should be in PDF format also.

"the more details, the better."

Pros: Campaigns : Its very easy track to customer

Cons: Customer : Its very easy search customer

"Ti"

Comments: Good,

Pros: Attendees and punctuality, or time saving

Cons: Bugs, must requires iPhone app, or location tracking

"Feedback"

Comments: the experience is good.
support excellent

Pros: Good software
customized as our workflow

Cons: look and feel needs to be improved
lags speed
ease of operation needs to be improved

"CRM"

Pros: Leads sorted and maintained at one place

Cons: Not user friendly and excel comes more handy sometimes

"Review"

Comments: god

Pros: ease of access Planning friendly updates

Cons: Not much
Search options only we cant search immediately.

"Ease of work"

Comments: Overall the experience is really good. its very easy to use and easy to understand.

Pros: The Quotation and invoice format, also the reminders that we use for leads

Cons: adding products in the quotation is quite difficult.

"Delightful, Useful, Rough Service"

Pros: iCRM was very cost effective for my budget at the time. Loved the GUI, and the user friendliness. Overall, it's useful for midsize projects.

Cons: The Customer Support was lacking. I had to wait on hold once for 30 minutes, and then the person on their end hung up. I like the software, but maybe get a better customer service team and you're golden.

"Good software for management in a team"

Comments: We are getting leads to work and update on a regular basis.

Pros: It's full of various functions which is very much handy in daily work. Easy to use and understand.

Cons: Interface is a bit old. No customization of interface

"Provide Purchase Order"

Comments: Reminder facilities very good.

Pros: Reminder facilites and searching facilities

Cons: Purchase Order we can't make in this software

"Very customisable CRM."

Pros: Good pricing. Very customisable. Nice layout and easy to use. Can quickly get up to speed with all the features.

Cons: Not available as an app for when out of the office, other than that all was good and no other cons to list.