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About Sage 300cloud

Sage 300cloud is an ideal business management solution for growing service and distribution businesses.

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Pros:

Some areas of the software are easy to use while others not so much. We require a lot of add-ins to get the full functionality of what we need, there by significantly increasing our cost.

Cons:

It is evident that the software provided neglected reinvesting in this product and making it user friendly and up to par with other software on the market today.

Sage 300cloud ratings

Average score

Ease of Use
3.8
Customer Service
3.8
Features
3.9
Value for Money
3.7

Likelihood to recommend

7.2/ 10

Sage 300cloud has an overall rating of 4.0 out 5 stars based on 170 user reviews on Capterra.

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Filter reviews (170)

Dustin
Dustin
Estimator / Project Manager Assistant in US
Verified LinkedIn User
Construction Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

We have owned and used this software extensively since 2012.

5.0 7 years ago

Pros:

Standardization. We were doing a lot of process work through excel, word, email, etc. This forced us to standardize how we operated and gave our clients a consistent experience over multiple projects. Job costing is capable of being more accurate than we need.

Cons:

Lack of significant improvements to the software given the annual support and maintenance amount paid. Features tend to be minor with more significant improvements coming in the form of additional optional products for purchase.

Idah
Technical Assistant in Botswana
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

SAGE 300

5.0 4 years ago

Comments: The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy. Integration with other products made easy

Pros:

The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy

Cons:

Generally the product is fine with no flaws. The integration with other products is seamless. No clitches.

Ken
President in Canada
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage 300 Cloud - Works OK - Does not feel like true cloud software

3.0 4 years ago

Pros:

It account principles are sound. It is fairly ease to use.

Cons:

Clumsy to Use. Needs to be re written to be true cloud software.

Patricia
Controller in Canada
Wholesale, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage 300

4.0 5 years ago

Comments: Overall the program is satisfactory.

Pros:

The modules are easy to use . The screens are easy to navigate and they are user friendly. there is excellent audit tracing for each module.

Cons:

The reports are minimal. The more useful reports require you to purchase a separate license for Sage intelligence which is very expensive. the stock reports require another software program (Crystal reports ) in order to modify them. The set up screens for the customer and vendor screen do not allow for more than one email address which reduces the ability to email directly from Sage. The payroll module does not email EFT check reports to employees. You have to buy another program in order to do this (Print Boss). Overall there is a hefty price tag to purchase all the modules and add on programs to use. If you can stay with Simply, then you should.

Martin
IT Manager in Canada
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage300 and why you should use it

4.0 5 years ago

Comments: We use it as our basic accounting package for dealing with all of our vendors and all of our clients.

Pros:

It has all of the basic features of a full accounting system including AP, GL, AR, Sales order, Inventory mgmt.

Cons:

Customization is not simple to do. It is not simple to add new forms or understand the table structures. Table names are very short and obsure.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Good enterprise accounting software

4.0 7 years ago

Pros:

Sage 300 is a fairly easy accounting software to learn, especially if you are required to train persons within your company. The report feature is quite good with lots of option for creating charts. This is a good tool to invest in if you want to take your business to the next step. The installation of the client side application is easy, with a few click and the application is installed. System Administrators will have no problems deploying this application.

Cons:

The application user interface needs an overall to a more modern looking interface. Sage 300 interface does not scale well with high resolution monitors because the menu buttons become very smaller as the resolution increases.

Verified Reviewer
Verified LinkedIn User
Graphic Design Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

There's better options out there

1.0 3 years ago

Pros:

I started my business accounting using this software and quickly realized it had way more features than I needed for a sole proprietor. If you run a large organization with lots of employees you will probably utilize more of those functions.

Cons:

There's a huge learning curve, it's not intuitive, and it's very expensive. There are lots of accounting programs available that are easier to use and a lot more affordable (ex. Wave is free and gets the job done).

Verified Reviewer
Verified LinkedIn User
, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

3 years of difficulties and workarounds

2.0 7 years ago

Pros:

It was easy to navigate and creating custom dashboards was helpful for the majority of our users and their roles.

Cons:

There was so much. The database was a mess as far as naming conventions. Costing was not uniform across the platform. We had selected Standard cost for the whole system then later found out that many of our transactions were using weighted moving average to calculate cost anyway and that we could not change it. We had to add so many third party modules and workarounds. We are selecting a new ERP.

BULAIRE
Consultant in US
Verified LinkedIn User
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 30 Review

4.0 6 years ago

Comments: n/a

Pros:

Multi-Currency Functionality Multi sites Multi companies

Cons:

Cannot Have Customers and Vendors multicurrency

Alvin
Alvin
System Analyst in New Zealand
Verified LinkedIn User
Construction Software
Used the Software for: 1+ year
Reviewer Source

I was tasked to plan, set up, and administer the application in one of my previous job.

4.0 7 years ago

Pros:

I like the data export function which supports many different kind of format.Installation of the software was a breeze. The best part is I was able to design the financial reports based on the company/personal needs in the intelligent reporting module.

Cons:

The pricing tend to be on the expensive end. The technical support still has ample room to improve.

Chris
Consultant in US
Computer & Network Security, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

review

5.0 last year

Pros:

easy to manage as admin and user friendly

Cons:

sql database has many issues at times especially with updates

Stephanie
Director of Finance in Canada
Individual & Family Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Unreliable, frustrating, and not a true cloud system

1.0 5 years ago

Comments: Sage 300cloud is not really a "cloud" software system since it is still in essence an onsite ERP. Overall our experience has been frustrating with both the product and the product support from Sage. If you are looking for a cloud-based software or accounting system, Sage 300cloud is NOT what you want to go with. Also, if you are looking for a software that will reliably function as it should, Sage 300cloud is NOT a product I would recommend to anyone with a business larger than 50 employees or with more than $5,000,000 in revenues.

Pros:

Sage 300 is fairly easy to use and can do basic accounting transactions. The costs of the software are reasonable and there are a number of add-on applications that make it a little more automated then it has as a stand alone ERP system.

Cons:

Reporting options are limited and customizable reports need to be written in Crystal Reports, which makes it hard to find support and the support can be expensive. We have regularly occurring problems where the Sage 300 system does not function properly and the system makes major errors such as not deducting income taxes for payroll even though the employee profile was set up correctly. Sage customer and tech support has never been able to explain or solve these multiple errors. Very frustrating and makes Sage 300 very unreliable.

Jean-Marc
It manager in Germany
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great of custom Coding

3.0 4 years ago

Comments: I Like how to configure and how all is easy for a programmer to add some software to help end-user, if you not add custom coding it will respond our demand

Pros:

I like the possibility to link Custom coding to sage with AVB macro

Cons:

Slod product by unit or by full case, it seen not very user friend to understand doing this

Ed
Financial Controller in Canada
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Product but poor after sales support

5.0 5 years ago

Pros:

Product is excellent. It is reliable, easy to use and meets the need of the organization which includes foreign currency and project costing.

Cons:

Report are tied to crystal reports. Should have a more dynamic report writer where user can pull different data points and relate the data. The PJC costs tab is far too manual. As importing data into this tab is not easy or user friendly. We do not use timecards, even if we did it would only allow entry by individual employee into the various projects as opposed to by department where there are many employees at different pay rates. It would be handy to be able to import into PJC costs to deal with these issues.

David
MIS Administrator in Canada
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Full Ledger Accounting Package

5.0 8 years ago

Comments: I work in the IT Industry and I've worked at a company that sold Sage Products to multiple customers. Sage300 is a great system for workplaces that need a Full Ledger accounting package. It is sold in the standard modular state, if you need a feature, you buy it and add it on. AR, AP, GL, Bank Reconciliation, etc. It can integrate with multiple database solutions if I recall. They started out producing for Pervasive SQL, but I think you can get it for MSSQL now too. A bit of a learning curve to get used to it. One of the nice features is the security of it. You can limit any user's rights to a very fine level.

Pros:

Modular, great security, solid product. Fantastic support from the manufacturer.

Cons:

A bit of a learning curve for both use and administration.

Scott
Project Manager
, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Sage for Contractors

4.0 8 years ago

Comments: The construction company I work for migrated from a small outdated accounting software to Sage over the past few years. Learning to use it has been challenging and if it wasn't for having previous users on our staff, I would still be struggling to learn it. However, now that I have started to master the basics of job cost management in Sage, it is becoming more useful. It is a very powerful piece of software and will continue to provide additional features for me to use as I further develop my skills using it. It is accurate and robust software.

Pros:

Powerful, lots of built in reports and forms, relatively easy to use after some training and time.

Cons:

Complicated, expensive and takes a very concentrated effort to learn.

Sarbjit
Director of Finance in Canada
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Review

4.0 4 years ago

Pros:

Easy to use Easy to drill down information

Cons:

little expensive Needs more than basic training to customize templates

Verified Reviewer
Verified LinkedIn User
Insurance Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 300 Cloud review

5.0 6 years ago

Pros:

Ability to transport business info/data anywhere in the world with a quick click

Cons:

Connection errors can sometimes slow or stop access

Michael
Network Admin in Canada
Construction Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Its ok.

3.0 5 years ago

Comments: its works for us day to day and after 3 years of customizing this software its at a place where we like it. However I'm not sure it is something we will stick with long term.

Pros:

It has great security features and can include a lot of customization.

Cons:

All these customizations are very expensive and some features feel like they should be out of the box but are not.

Verified Reviewer
Verified LinkedIn User
Furniture, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

I really like the ease of Sage

5.0 5 years ago

Comments: We are a small company, so we don't need anything with bells and whistles. I fell like Sage 300cloud, fits the needs of my company well.

Pros:

I like how easy it is to navigate through the program. Everything is clearly organized, and you don't have to search for what you need.

Cons:

There are a few minor things I don't like, nothing to make me want to switch to a different software program.

Kim
Accounting Manager in Canada
Construction Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simplifies Our Job!

5.0 4 years ago

Pros:

This software is very user friendly and our accounting team uses it constantly throughout the day. We couldn't function without it!

Cons:

It's hard to find a complaint.........its easy to learn and use. We all love it.

Denise
Accounting Manager in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 300

5.0 5 years ago

Pros:

We use the General Ledger/ Accounts Payable & Purchasing / Asset Management modules of the Sage 300 product and everyone in are organization that works with this product responds on how easy it is to work through. My favorite part is the transfer of data to excel for reconciliations and reporting.

Cons:

have not found anything that we do not like yet.

Jene
Taskforce Controller in US
Hospitality, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

We began working with Sage 300 in June 2017

5.0 7 years ago

Comments: More detail reporting. Also the ability to personalize the reporting to the property and company.
Bank Reconciliation is quicker. JE are easier to use.

Pros:

I like the idea that the Software can grow with our company. After a short learning curb I am able to create reports that are needed with little assistance. With Acumen assistance it was a pleasant change from our previous software. Many things are just easier to get done in less time. Bank Reconciliation is a major factor.

Cons:

It took a a couple of months for our staff to feel comfortable with the change. Looking for information in reports and understanding the software. But once they got over the change all has been smooth.

Jene
TaskForce Controller in US
Hospitality, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Full Year as a End User

5.0 7 years ago

Comments: Easy Reporting. Can send different for different uses. Hotels want certain information different than a our Corp Investment Team.

Pros:

I love the ability to get the information immediately. I like the report setup and the ability to customize reports for different groups with out alot of hassle. Also Acumen does our support and they are fantastic when needed.

Cons:

It took our staff a few months to feel comfortable about the change in software but after a year using it they find it easier than previous software.

Samantha
Financial Reporting Manager in US
Oil & Energy, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

User Since 2012

5.0 6 years ago

Pros:

I like the interface of the software that makes it easy for the person inputting information to navigate the screens.

Cons:

If I am both an approver and an data entry employee I can approve my own GL, AP, etc entries. This has proven to be an internal control issue when our auditors are documenting our systems and controls.