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About RICOH360 Tours

Create professional looking 360° virtual property tours of a 3,000 sq. ft home in only 20 minutes

Learn more about RICOH360 Tours

Pros:

Not Available

Cons:

Not Available

RICOH360 Tours ratings

Average score

Ease of Use
4.9
Customer Service
4.8
Features
4.7
Value for Money
4.8

Likelihood to recommend

9.6/10

RICOH360 Tours has an overall rating of 4.9 out 5 stars based on 23 user reviews on Capterra.

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Filter reviews (23)

Verified Reviewer
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source

So easy to get started, reasonable price for unlimited tour creation

5.0 2 years ago

Pros:

I can easily capture and create virtual tours with their 360 degree camera THETA.

Cons:

I don't see any bad point using this software..

Chris
Realtor in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easiest way to get walk through tours of a property

5.0 2 years ago

Comments: This has been a great addition to my marketing of properties and especially allowed for out of town/state clients to get a very good idea of a properties layout if they are unable to see it in person. It also helps others who are local and maybe looking for a very specific layout, they can view the tour first and see if it's a good fit before going to see the property in person

Pros:

Very easy to use with a 360 camera, just take your photos and load it into the system, then you can easily place the neighboring photos to create an immersive walk through of a property showing every room

Cons:

While you can't create the "dollhouse" 3D view like Matterport has, overall I don't really have any cons

Chris
Broker in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

See the world in one tour

5.0 2 years ago

Comments: Use it for all my listings

Pros:

Verey easy to use and creates wonderful images

Cons:

No problems with the product at all . If anything I would include more caps. but not important

Sammi
President in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Highly Recommend For All of Your Virtual Tour Needs!

5.0 2 years ago

Comments: The tours feature is so user friendly and EASY to use! You can't really mess it up and creating a virtual, staged, tour is a breeze!

Pros:

It's easy to use! I can also integrate team members so I can hand them some of the work once the photos are taken.

Cons:

Camera expense, but even that was quite reasonable!

Wendy
Director of Marketing in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

High Quality & Easy to Use

4.0 2 years ago

Comments: Easy to onboard. Customer service is helpful but have to wait sometimes a day for a response (no live chat option).

Pros:

Ver intuitive and easy to use for the average person.

Cons:

The reporting isn't robust and not easy to use for reporting purposes to management and business owners.We need to ability to pull data from date ranges and export to an Excel spreadsheet.

Richard
Photography in Netherlands
Photography, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

A Game-Changer for Photographers

5.0 2 years ago

Pros:

I was hesitant to invest in a virtual tours camera at first, but after using this product for a few weeks, I can say it was well worth the cost. The camera is easy to use and produces high-quality images that really showcase my listings. I especially appreciate the ability to add text, music, and voiceovers to the tours, making them feel even more immersive. Overall, I am very happy with my purchase and would recommend this virtual tours camera to anyone looking to take their listings to the next level.

Cons:

It is user-friendly and the output is high-quality

Gabriel
Realtor in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The little camera that could

4.0 2 years ago

Comments: The Ricoh 360 camera helped me solve many problems from 360 tours for my listings to tour and update videos for clients wanting to see properties during the construction process

Pros:

I like Ricoh's entire ecosystem of 360 camera and their ease of use from taking the pics to putting them in a tour

Cons:

I wish that the manual controls were a bit easier to access and I wish that there was a "Doll House" view of the rooms

Stacey
Broker Associate in US
Real Estate, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Ricoh Tours for Beginners

5.0 2 years ago

Pros:

I purchased this last year to add to my professional photos of my listings. I usually spend anywhere from 250-1000 on high end photos for my listings, and the matterport tours were an added fee that just became too much and took too much time. I saw an ad for this product and decided to give it a chance! I am the person that reviews, reads every single review/report, and sometimes even contacts users to hear from them on the use of a product! In this case, I was sold. I purchased and personally I love it. Its small, compact and super easy to use. It not super high end like some of the really expensive cameras but as an addition to my listings, I feel it has done exactly what it was meant to do. I personally love it and use on 99% of my listings! I would recommend if you like to stand out from your competitors, just know it takes some time to use so plan ahead!

Cons:

Sometimes takes a few extra seconds between shots.

David
Realtor in US
Real Estate, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best money spent on advertising tool

5.0 2 years ago

Comments: Phenomenal, I have nothing negative to say.

Pros:

The ease of use and customer support are fantastic. Every time I have had any issues I was able to get through to someone and get them resolved. The end product is every bit as good as systems costing thousands of dollars more in hardware, software and support. Using the Ricoh360 Tours sets me apart from the majority of agents out there and the clients love it.

Cons:

I wish the analytics were a bit better and easier to export to clients.

Samuel
VP SME in US
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Invaluable for Documenting Conditions and Progress

5.0 2 years ago

Comments: Its a great tool and I have also used it for family functions.

Pros:

I use Ricoh360 Tours to document pre-existing conditions, construction projects, and as-built conditions. I can quickly get the pictures of the insides of walls before they are closed up.

Cons:

Downloading pictures from the camera is time consuming because the connection to the camera times out quickly.

Kennith
Photographer in US
Photography, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Need to build in a dollhouse or consider changing how you build your floorplan

5.0 2 years ago

Comments: I have success in getting people to try the tour but it is about 50/50 now with agents and brokers who will seek out a photographer with a Matterport. So, it is starting to affect my revenue in a negative way.

Pros:

I love the definition, quality, and ease of use.

Cons:

May have to switch because your floorplan is a joke and the Matterport dollhouse is what every client wants.

Luis
Broker Associate in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cost effective and easy to use!

5.0 2 years ago

Pros:

In today's competitive real estate market, 360 virtual tours are an absolute must, and Ricoh360 provides an easy, affordable, and cost effective solution to getting more eyes on the homes we list. The ability to shoot a tour for an average sized home in my market in 30-45 minutes and being able to post the tour almost immediately will surprise your clients, and being able to track where your visitors are finding the home online is invaluable!

Cons:

Haven't experienced any cons after shooting dozens of tours.

Diana
Finance Manager in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great product

5.0 2 years ago

Pros:

Ricoh360 Tours made pivoting during the pandemic a breeze. We had thought previously about implementing virtual tours and were forced into it in 2020. Ricoh has made it easy!

Cons:

The administrator probably would better answer this. It fills the need for me!

Mallory
Realtor - Team Leader in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Wonderful!

5.0 2 years ago

Comments: It has been wonderful from day one.

Pros:

Its so easy to use and very affordable for my small business.

Cons:

I love it all! If I had to pick I would say I wish I didn't need wi fi.

Michael
VP Sales Leasing in Canada
Commercial Real Estate Software, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Commercial Real Estate Users

5.0 2 years ago

Comments: Very good and service excellent

Pros:

I’m using this for the capturing of commercial real estate in all asset classes. It’s useful to show space with pictures and implement floorplans. I like the service and grateful that I have found this tool to enhance my business. Tnx Ricoh

Cons:

I’m unable to use floor plan service in Canada.

Roy
Broker in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great bang for your buck!!

5.0 2 years ago

Pros:

The Ricoh360 Tours is super easy to use and there is minimal learning curve.

Cons:

Some of the features could use some improvement like the AI Staging, but you do not have to use it if you don't like it. The floor plans are great but could be more competitively priced. In all a great product for a great price.

Daisy
Real Estate Broker in US
Real Estate, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Easy to use. Pays for itself.

5.0 2 years ago

Pros:

I set my settings once and it saves them for every other photo session. Snap once and it does all the work for me.

Cons:

I use the multiple picture option (bracketed images) to create virtual tours. Sometimes, it will snap one or two and not the entire 10. I have to turn it on and off and try over and over again.

Karen
Realtor in US
Real Estate, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Real Estate Listings

5.0 2 years ago

Pros:

Capturing a room is simple and it’s easy to upload the link in the MLS.

Cons:

The battery life NEVER lasts to capture a full house, not even a 2 bedroom condo. So, it takes forever while I keep having to recharge.

Steve
Realtor in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Economical Game Changer

4.0 2 years ago

Comments: This is an economical way to make my real estate listings stand out to the competition.

Pros:

Set up and execution of the photography couldn’t be simpler. Creating tours has a fairly easy learning curve. Not terribly intuitive but not complicated.

Cons:

There may be a way to do this, but I wish I didn’t have to compile the 360° photos into the tour on my phone. It’d be easier on a larger screen.

Jim
Owner in US
Real Estate, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great tour software

5.0 2 years ago

Pros:

This software is very easy to use and is an asset to my business

Cons:

There is honestly nothing I can say negative about this software!

Stephan
Real Estate Agent in US
Real Estate, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great help for my business.

5.0 2 years ago

Pros:

Within 20 minutes, virtual tours can be produced.

Cons:

Sometimes it takes so much time to load the software

Justin
Real Estate Agent in Philippines
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Perhaps some individuals don't like it. But I find running my business to be quite effective.

5.0 2 years ago

Pros:

The real estate and construction sectors use this service frequently for virtual tours.

Cons:

The loading speed used to be poor, but recently it has improved greatly.

mike
realtor in US
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use

5.0 2 years ago

Comments: I use the tour for all my real estate listings.

Pros:

Easy to set up the equipment and do the tour.

Cons:

All features were easy to use. I can see each individual room with the 360 view.