SalonBuilder Reviews

"underwhelmed"

Comments: The website fit our needs as a low cost way to achieve online booking .
Overall we are just underwhelmed.

Pros: I liked the option to have so many photos available but have found they are not really representative of our salon.
Is Fairly easy to use and doesn't cost much.

Cons: It may be our level of tech savy but it has become stale and uninteresting

"Best customer service will a personal touch"

Comments: Most attentive team with a personal touch.
My business is valued and they go out of their way to work with me.
Great with response and just a good family run operation that is an amazing value for the money.
The constantly impress me. I’ve been working with them for many years and will continue to grow with them!

Pros: I use this for website purpose and seo.
They are continuously trying to improve their booking/ scheduling system.

Cons: The scheduling is evolving and I hope to one day use them for fully integrated payment system with booking.

"SalonBuilder Powers Your Web Experience"

Comments: This tool allows us to put a presence of our business on the web to inform our customers of hours of operation, specials taking place, current employee information, etc.

Pros: The software is intuitive on set up. You do not need an advance computer degree to get started setting up a professional website for your business.

Cons: It seems to be cookie cutter. Would like to have more options for customization of the web page layouts

"Great"

Pros: Get help when needed. Pretty user friendly.

Cons: Easier to change. More options. Alittle slow to change items.

"Salon owner"

Comments: It was better at first when you could talk to someone.

Pros: It’s easy to use mostly. The graphics are nice and the features are great for the money.

Cons: I’ve called and left several messages because I need help with something and no one has called back. I’m thinking of disconnecting the service.

"Great Customer Service"

Comments: SalonBuilder has gone above my expectations to help make my site look the way I want it to without charging me extra. I really appreciate the work they put into it. When I am ready, I will likely use their services to truly customize my site.

Pros: I like that for a low price I get a website that is able to handle appt booking for me.

Cons: It takes a lot of time to set up the website, but that is because there are so many features.

"Salon Eleven"

Comments: I have gained new clients that have found me through my website. I rent a suite where there are over 20 other renters and I feel my website sets me apart from all the other renters.

Pros: I am not tech savvy in any way however it was so easy to build my website. It’s been almost a year and I am still happy with the way it looks. Many clients have complimented me on mt website. It has such a professional look. Also it’s a great value for the cost.

Cons: I can’t say that there was one con in the whole process.

"SalonBuilder Review"

Comments: Customer Service with the support team is amazing. The representative is patient and understanding to a non techie, like me. Never being unkind in her communication to me. Always returns calls.

Pros: The best thing for me, was actually building the site yourself without having the experience. That helped me in my decision in committing to choosing SalonBuilder.

Cons: I don’t like the new updates as much as before.

"Great customer support"

Comments: I like that it boosts my online presence and links with other networks, like Facebbok

Pros: Its easy to use and the customer support is fantastic

Cons: Wish they had a better selection of men & womens photos to use on website

"Member since 2007 Love it!"

Comments: My experience with Salon Builder has been incredible! Customer service is superb! [SENSITIVE CONTENT HIDDEN] along with the staff are so reliable and has been so patient with me for many years. Currently we're rebranding our Salon and Salon Builder has been eager to assist me with everything from online appointment booking, setting up online booking, graphics brand logo, customizing photos, product sales and more. When I first started with this web hosting site I had my front desk person to handle setup assuming I lacked marketing skills thinking it was hard to navigate. Now in 2020 as I'm rebranding I love the website even more with the many up to date features. I know my review is long and I must say overdue but during this quarantine due to Covid-19 I had to express my appreciation for the love and support over the years. Thank you so much Salon Builder Team!!!

Pros: I love the simplicity of navigating and managing pages with easy and the capability of editing tools 24/7 when re branding. The use of beautiful up to date changeable website templates to create a professional website instantly without paying a lot. A SEO that enhanced my online presence with high rankings. Free domain, hosting, listing and emails adds value for my money. This website increases client retention rates and search results our clients tells us how they found us. The marketing aspect is amazing, appointment system and SMS texting with an mobile version has again simplified my life so I can focus on the clients.

Cons: This Software is amazing there's nothing I like least.

"Recommend highly ! & Accessible for help when you need it."

Comments: This team goes over and above the call of duty to make sure you get it ! If you have a question they get right back to you not like all the other systems. I'm extremely happy and recommend.

Pros: I can't say enough about what your getting and for the price your getting it for!!! Everyday I find another facet of this system and I'm wowed ! nothing else compares. I have been with salon for over 10 years and I had been lead astray by another once never again it only took me a couple of months to realize it was a big mistake leaving. They welcomed me back with open arms . This team goes over and above the call of duty to make sure you get it ! If you have a question they get right back to you not like all the other systems. I'm extremely happy and recommend.

Cons: I don't have anything to say but it waont submit without something ion this box

"SALON BUILDER"

Comments: THE BEST SOFTWARE FOR THE BEAUTY AND SPA INDUSTRY.

Pros: GREAT WEBDESIGN OPTIONS. CLIENT APPOINTMENT CONFIRMATIONS, EMAIL MARKETING AND MORE

Cons: YOU NEED TO LEAVE A MESSAGE FOR SOMEONE TO CALL YOU BACK.

"Salon Builder for Tanning Salon"

Comments: I have total control over the content of my website and the ability to change it at any time. I've been using the software for almost 10 years.

Pros: Easy to set up and make changes.
I can customize the tabs and features month to month.
Customer service is usually quick to respond.

Cons: Gift Card option was not as easy to set up, customize and use. Switched to another software for gift cards.
Some improvements to mobile use, but still not as polished and easy to view and use as I would like. Most photos provided are geared toward hair and not so much tanning. I would like to be able to edit the product page myself. My products are usually not in the list and I have to get it completed by customer service.

"I Love It!!"

Comments: Overall I really like the website. It has freed up alot of my time for scheduling appts for clients vs. other apps i have used .

Pros: I like the ease of use to schedule appts and market services. Its pretty easy to understand and navigate. Also the pics they have for use are a nice quality.

Cons: I dont like the and still dont understand how to change my availability for time off. I tried to put in a vacation day and it changed my whole schedule. Im still not understanding how to do a single day to block out time. Also, my clients cant use the guest book option and still no reply from support.

"salon builder website and email review"

Comments: We have been with Salon builder almost 8 years now. Since we first opened. Very responsive, user friendly, top notch product. Highly recommend.

Pros: Customer support is top notch. Website is very easy to change and alter myself.

Cons: Would like a website template that features video on the front page

"Salon software"

Pros: Easy access to appointment requests online and gift certificates sales.

Cons: I wish the email promotions/pictures or more modern and easier to create your own email blasts.

"Great Product & Personalized Service"

Comments: Getting high seo rankings without paying an arm and a leg and an easily customizable website tailored to my industry vs generic templates.

Pros: Easy to use, consumer friendly. So simple to edit and make changes and if I am confused about something they're always so helpful and quick to assist me!

Cons: Some of the stock photos are a little dated looking .

"Beauty, elegance, wow-factor"

Pros: My website was easy to design from the many templates. Designs from the beginning help me build are a great website and have attracted many clients and I did not have to work hard from scratch which is not that difficult of a task. They offer If you a easy step-by-step tutorial to design a salon website for yourself. The gallery has a variety of images to match my imagination I could arrange them and add information too.

Cons: I did not like that I had trouble with my image that I uploaded. But SalonBuilder did help me fix the problem.

"Why i Love SalonBuilder"

Comments: Moving my google search status up . they were great up loaded all my information to a new site that should perform better

Pros: its easy to use. If i cant figure it out , they answer all my questions or they actually do it for me.:)

Cons: there really isnt anything i dont like about it.

"Dana Lauren Salon Review"

Comments: i like how easy it is to set up/modify my site

Pros: I like how easy it is to design your salonbuilder website with the dashboard

Cons: i think the design of the website could be more modern.

"Easy booking program and beautiful website"

Comments: Since it’s only me, it’s hard working behind the chair and answering the phone all the time, by allowing my clients online booking option, it frees up my time plowing me to make more money.

Pros: Easy to use platform made designing my webpage a breeze and the online booking options are user friendly for my clients.

Cons: Can’t keep logged in and would like the option to turn off appointment booking for new clients since I’m unable to accept new clients at this time, however, my current clients need access.

"True Value Website"

Comments: The staff will change anything you get stuck with.

Pros: I'm very happy with my results from Salon builder. I've started with their stock website, then built two custom website. The whole experience was always simple and pleasant. Salon builder offers many options to reach your clients, for example, email campaigns, meta tag search, picture galleries.

Cons: I really have nothing negative to comment about. My resp is very knowledgeable with there operation.

"It’s effective"

Comments: I’ve used it for many years. If I felt comfortable with change, I might try something else.

Pros: It was easier than trying to set up my own website.

Cons: It’s gotten expensive and I’m not sure it pays for itself.

"Excellent company"

Comments: Love my website

Pros: Easy to use , great graphics and looks very professional.

Cons: No cons, the tools they provide are outstanding.

"Easy to use"

Comments: All is all good software

Pros: Easy usage and simply access to the site. Gift gallery is great!

Cons: Booking is sometimes slow, information like adding pictures is not easy