18 years helping Emirati businesses
choose better software

About Illumine

Cloud-based childcare management tool that helps preschools and daycares connect with parents, manage operations, and more.

Learn more about Illumine

Pros:

The best feature is that it allows to choose different options while posting pictures for kids. Easy to check updates and backdated information.

Cons:

Some times I have connection issues, but that's with anything. Other than that I don't really know much else about it to say anything bad.

Illumine ratings

Average score

Ease of Use
4.3
Customer Service
4.4
Features
4.3
Value for Money
4.3

Likelihood to recommend

8.1/ 10

Illumine has an overall rating of 4.4 out 5 stars based on 106 user reviews on Capterra.

Have you used Illumine before?

Share your experiences with other software buyers.

Filter reviews (106)

Tirth Raj
Tirth Raj
Cofounder in India
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Illumine works for my school

5.0 5 years ago

Pros:

We have replaces our school diary with illumine. It is easy to use, saves a lot of time for our teachers and the onboarding is very simple. The best thing about Illumine is their after-sales service and we have received solutions for all the queries/bugs almost immediately.

Cons:

The CCTV live streaming and the bus tracking service needs a few enhancements.

Fahad
Fahad
tech lead in India
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

value for money and relief for parents

5.0 5 years ago

Comments: Made my life easier as Parent”
Overall: As a parent of a twin illumine has made me a less anxious parent. In the early days, I used their live streaming feature the most. But slowly I transitioned and started relying a lot on daily updates. I like the fact that the school is also proactive in sending the nap and food updates

Pros:

Previously the school provided an app each for bus tracking, live streaming, and communication. Now they do everything through illumine. It has made my life as a parent much easier .

Cons:

I wish I don’t have to scroll through 100 pictures to find a picture of my child. As I understand technology I know it is difficult to build face recognition but they can at least give an option to mark pictures and updates as favorite for future filtering.

Geraldine
Admin Staff in Philippines
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A review to be informed and developed better

3.0 3 years ago

Comments: Good. Because we are still using it until now. Review may help to increase and develop better. but overall, its a user friendly app i may say.

Pros:

1.On Admin side, filing is made faster and easier. I can say that it helps ease the Admin records for the school. 2.Fees / Invoices is good. it is done fast once made its in the email of parents 3. Child's Profile - usually parent's log their child to school but most of the students we have are under supervisions or guarded by Grandparents and Uncles and Aunts. this doesnt have the content on the information profile. 4. when parent's upload files, these must go directly to the child's profile or file once teacher opened the file for easy tracking. 5. I didn't see any certification format like the invoice made.

Cons:

1. on messaging, you cannot delete or rephrase the message. and you cannot even copy or paste the same line. its so limited. 2. the attendance dates, when you need to suddenly have to check out the child's attendance . there should be a late in or red mark so when you check the overall attendance you can summarize it fast.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Real-time notifications are a godsend!

5.0 4 years ago

Comments: Peace of mind Illumine is a Godsend! There are so many features to love and I don't know where to start! Firstly, you can create and send invoices to parents and manage all the billing transactions as well.

Pros:

I can update the parents on their little one’s mealtimes, naps, diaper changes, and bathroom visits. The end of the day reports can make parents anxious because they are unable to communicate with the daycare center through the day, but illumine allows us to constantly keep them notified. We can send the reports to parents and receive their signatures without any hassle.

Cons:

None for now, there are no negatives as of now present in this app

Verified Reviewer
Verified LinkedIn User
Education Management, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

One stop shop for managing your kid’s journey in the school

4.0 3 years ago

Comments: Provides great control and functionality to parents saving us a lot of admin time

Pros:

Actuvity and attendance tracker, transportation etc

Cons:

Some of the features can be improved in terms of user exp

Marieta
Marieta
Office manager in Bulgaria
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use app

4.0 4 years ago

Comments: We are very happy with the support team for every time fast reply.

Pros:

It is very easy to use from parents and teachers. Easy to upload many photos and videos, fast connection with the parents - messages, observations, reminders, etc. Thankful for improvements that they do designed for us.

Cons:

bugs occurs sometimes especially with notification correlation.

Amenjah
Amenjah
Teacher in Malaysia
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Hi

3.0 4 years ago

Pros:

The ability to edit/delete the uploaded

Cons:

I am Unable to post more than ten photos

Verified Reviewer
Verified LinkedIn User
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Simple and effective software for pre-school administration

5.0 4 years ago

Pros:

1. Ease of uploading content (files, videos, photographs) 2. Tracking tasks and actions 3. Collaboration with peers

Cons:

Very few cons and these are more improvements that can be included on the product 1. Notifications can be improved 2. Crashes on few occasions

Poonam
Poonam
Sr Manager- Technology Integration in India
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Complete solution for Preschool & Childcare management, highly recommended!

5.0 5 years ago

Comments: Gives you all the features in one package, easy to deploy, 100% support at any given time, open to suggestions and incorporating them

Pros:

User friendly, clean and attractive interface, awesome features

Cons:

I cannot think of anything. The product suits our requirements perfectly

Amandeep
Amandeep
Senior Software Engineer in India
Verified LinkedIn User
Computer Software, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Serves what I need

4.0 5 years ago

Comments: Nice

Pros:

Have all the required features need for me to know about my kid

Cons:

Not really, I liked mostly everything about it.

Charlene
Principal in South Africa
Primary/Secondary Education, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Illumine feedback

4.0 3 years ago

Pros:

Its a great way to communicate with parents.

Cons:

Cant really give an honest answer as I havent explored all the features myself

Sheetal
Preschool teacher in India
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Parents of children are extremely happy n satisfied with the school using illumine for their kids da

5.0 3 years ago

Pros:

It is very user-friendly. The support team is quite efficient

Cons:

Uploading of a long video is a problem at times

Naga Ravi Prasad
Software Engineer in India
Computer Software, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Illumine is overall good product but it needs some improvements

4.0 5 years ago

Comments: Overall, with the age of app, it is performing good. But still needs some improvements.

Pros:

1. We can closely watch kids activities on timely basis. 2. We can watch photos of events and activities in school 3. We can update our photos at home and download school photos 4. Communicate with teachers and care takers about his deeds and chores

Cons:

1. It is not possible to download all the photos at once 2. We need live monitoring feature by linking webcams with illumine app 3. Customer care needs to be very prompt in answering queries

Diptesh
Founder Director in India
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good School Management App

5.0 4 years ago

Comments: Good

Pros:

Ease of use and compatibility of two-way communications

Cons:

Invoice rectifications, payment gateway option

Puja
Director in India
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Customer Service and Ease of Usage

5.0 5 years ago

Comments: Illumine team is very proactive in solving our issues at all hours. The app is very easy to use and has many features that will make life simple for both customers and school management

Pros:

About the software - lots of features, easy to use.

Cons:

Sometimes there are issues with timely updates but they are taken up by team immediately

Illumine Labs Response

5 years ago

Thanks, a lot for such a positive review. We really enjoy working with your team.

Ankur
Engineering manager in an IT firm in India
Banking, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Great product but can improve on live interactivity

5.0 4 years ago

Comments: Wonderful so far and expecting a long journey together

Pros:

Great product, user friendly and has got the features easy for non IT population to easily use

Cons:

It can possibly do something more on the live interaction feature adding; at the moment as I know it’s all about posting content but no live interactions are there

Anubhav
Project Manager in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Illumine - A fantastic software application

5.0 3 years ago

Comments: my overall experience is fantastic with this app and enjoyed the features.

Pros:

this app is good in terms of school and children management.

Cons:

NA. As such as no cons seen in this app .

Vikram
Manager in India
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Camera views

4.0 5 years ago

Pros:

The updates that we get regularly with pictures and information on activities is a positive

Cons:

The camera views require me to individually select the view which takes time, it would be beneficial to have all camera views available or have an option for the parent to choose the camera views they'd like or use more often and have a single button to be able to see all the views in it

Illumine Labs Response

5 years ago

Hello Vikram , Even we felt that our CCTV feature was lacking a punch and wasn't up to the mark. So we set our minions to work and revamped the whole suite. Please upgrade to the latest version to see the CCTV in exact way you described in the review

Lei
IT Analyst / mom of a student at in US
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Not well organized

3.0 4 years ago

Comments: I am looking for three important things of this app, none of them are fully met:
a. class link (had issues accessing it when switching from one teacher to the other)
b. class material (I expect it to be under virtual class section, but it is under assignment and I have to read very carefully to differentiate in-class activity of after-class activity; not user-friendly)
c. calendar with class schedule(no such feature)

Pros:

Virtual Class context showing the class of today

Cons:

I expect to see a month calendar with class schedule in the Timeline section, but I actually have to check the it under Assignment section and open up a file to read the class schedule.

Megha
Sr Instructional Designer in India
Computer Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Review

4.0 4 years ago

Pros:

Not a very user friendly interface...cannot see pending taks in one click in the mobile app. Should be able to send email from the app. More filtering/search options required.

Cons:

Ok so far.

Poonam
Senior Accountant in US
Internet, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

The great virtual classroom software

4.0 4 years ago

Comments: I liked it . Simply awesome.

Pros:

User-friendly virtual classroom platform for Students. Very Easy to use.

Cons:

Need little bit improvement on Photo and Scroll through system.

Bharati
Operations Head in India
Internet, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Good app for school management & child development tracking

4.0 3 years ago

Pros:

Good app for school management & child development tracking on daily basis

Cons:

some developer issues are there- videos which are uploaded sometimes shows issue to play

Rohit
QA in India
Information Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

As a User

5.0 5 years ago

Pros:

Notifications , activity creation and payment

Cons:

response should be quick as current and downloads as well

Shelly
Principal in Malaysia
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Illumine review

4.0 4 years ago

Comments: As we are moving into paperless administration, features available in the Apps have enable us to move towards our aim. We are also at the same time able to keep our parents update on their child's learning status.

Pros:

It is a user friendly apps with many different features that are suitable for my kindergarten.

Cons:

Certain updates had caused confusion for the user. And we were not informed about the changes after the update.

Kothai
Parent in US
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Review

5.0 4 years ago

Pros:

The feature to look at the class schedule and communicate with the instructor.

Cons:

Meeting invite link. Often had issues in locating the meeting link to join the class.