---
description: Get detailed information about NotLost usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NotLost Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Lost and Found Software](/directory/31256/lost-and-found/software) > [NotLost](/software/181931/notlost)

# NotLost

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> Cutting edge lost property software for businesses, attractions and more. Reassure customers, improve efficiency and save money.
> 
> Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses NotLost?

All major venues and businesses who handle lost property including: shopping centres, hotels, universities, transport operators, attractions, arenas, theme parks and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 12 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: I've Been Found
- **Founded**: 2017

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Categorization/Grouping
- Claims Management Software
- Cross-Database Search
- Document Management Software
- Historical Reporting
- Inventory Management Software
- Match & Merge
- Photos/Images
- Search/Filter
- Self Service Portal
- Shipping Management
- Unclaimed Items Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Lost and Found Software](https://www.capterra.ae/directory/31256/lost-and-found/software)

## Alternatives

1. [iLost for Business](https://www.capterra.ae/software/177237/ilost-for-business) — 4.7/5 (23 reviews)
2. [Lost and Found Manager](https://www.capterra.ae/software/173210/lost-and-found-manager) — 5.0/5 (2 reviews)
3. [Deliverback](https://www.capterra.ae/software/1062630/deliverback) — 5.0/5 (10 reviews)
4. [FindMyLost](https://www.capterra.ae/software/190311/findmylost) — 4.7/5 (6 reviews)
5. [Lost Returns](https://www.capterra.ae/software/219520/lostreturns) — 5.0/5 (1 reviews)

## Reviews

### "Easy to use and customer friendly" — 5.0/5

> **Alice** | *16 March 2022* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The Notlost software is very easy to use - Especially after the initial onboarding training. It is quick and simple with useful features that can be designed and tweaked especially for our individual needs. The photo option saves a huge amount of time trying to match items with enquirers. Being an admin staff also opens up features which show how many items have been matched/ expired etc which is very useful.
> 
> **Cons**: Some of the suggested matching seems way out. Maybe the criteria for matching items needs adjusting. ie match by colour as a priority.
It would be useful to be able to filter out the returned and expired items from the list of enquiries.
Some extra categories have been added for us but there are a few that we have been advised not to add that we feel would benefit us.
> 
> Great customer service. Friendly, very helpful and efficient staff. Easy to get hold of.
Fantastic product which has really helped us run our lost property more efficiently.

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### "Excellent for the most part, takes some getting used to." — 4.0/5

> **Helen** | *31 March 2022* | Higher Education Software | Recommendation rating: 8.0/10
> 
> **Pros**: The best thing about the software was that it enables lost property across sites to be collated, so it is easier to see all the lost property that corresponds to a particular search.
> 
> **Cons**: Some of the wording for the different sections can be confusing, such as Ongoing. Also, the Matches often seem to throw up matches that match only in the vaguest of ways. Having to put in a telephone number for each item collected can be frustrating with it is for something of no value.

-----

### "recycling" — 5.0/5

> **alice** | *8 March 2022* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10
> 
> **Pros**: That it is easy to log onto anywhere and on any device
> 
> **Cons**: great software what prefer a more efficient way to recycling the items more regularly
> 
> It has made the lost property system a lot simpler and easier to find items

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### "Excellent Lost Property System" — 5.0/5

> **Karen** | *9 March 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy integration to our systems, very easy to use, user friendly, excellent features and software is regularly updated to improve use
> 
> **Cons**: I think the most recent software updates have significantly improved
> 
> Excellent online system, easy for Guest Experience team to use, log property, contact guests for found items overall excellent portal

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### "Alton Towers Accommodation Review" — 4.0/5

> **Jessica** | *9 March 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: its quick and easy to use, allows us to give our guests the best outcome when they have lost something sentimental or important.
> 
> **Cons**: There have been the odd issue with the software but they have been corrected very quickly
> 
> Fantastic, Has made our jobs easier and allowed extra time for us to do other things to assist with the running of our department

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## Links

- [View on Capterra](https://www.capterra.ae/software/181931/notlost)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/181931/NotLost/> |
| en-AE | <https://www.capterra.ae/software/181931/notlost> |
| en-AU | <https://www.capterra.com.au/software/181931/notlost> |
| en-CA | <https://www.capterra.ca/software/181931/notlost> |
| en-GB | <https://www.capterra.co.uk/software/181931/notlost> |
| en-IE | <https://www.capterra.ie/software/181931/notlost> |
| en-IL | <https://www.capterra.co.il/software/181931/notlost> |
| en-IN | <https://www.capterra.in/software/181931/notlost> |
| en-NZ | <https://www.capterra.co.nz/software/181931/notlost> |
| en-SG | <https://www.capterra.com.sg/software/181931/notlost> |
| en-ZA | <https://www.capterra.co.za/software/181931/notlost> |

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