Bookly Reviews

"Not sure what people are thinking by recommending this software"

Comments: Bottom line. Bookly is no where near 100%. It fails a lot and you never know. If you want to lose money like we have over client not booking then Bookly is great. If you want to book appointments and run a business I would stay away and look for another Wordpress scheduling plugin. There are many other better ones. And cheaper.

Pros: It was easy to setup. That's about it. Had to write 40 characters.

Cons: It just stops working. We have used it for 2 years now. It just stops. No warning or log to tell you. When Wordpress updates, and it updates a lot, Bookly stops. It fails in some way. So to keep secure you need to update Wordpress. Bookly fails in some way. You call or email to get it fixed. They are not helpful at all. They ask for a purchase code. We have one. Then they say it's expired. We get another. Then they can't get things fixed. A year later Bookly fails again. Need to buy support again. It's their fault that they can't keep it going after a Wordpress update. My developer is frustrated with it and so are we. STAY AWAY. Plus if it is a main way you book your clients and it goes down. There is no way to no. You can go weeks without knowing that your clients are just stuck at a screen. YOU WILL LOSE MONEY.

"Best Booking Plugin for Wordpress!"

Comments: Bookly has mad in website client booking a fun and thoroughly met experience!

Pros: It's solution simply. There is not more feature rich plugin that offers this solution. I like it's Google Calendar 2-way Sync. And I like it's feel to the end user (person booking an appointment) most.

Cons: My only issue is setting the emails in the admin. It could be better to have a 2-column layout because there are so many email templates to set up. When having to toggle between each in a purely vertical format, the experience becomes daunting quickly.

"Time to Book with Bookly! Easy to set-up and use"

Comments: Bookly has allowed us to start our business with the online booking feature at a relatively low cost, and has allowed our clients to reserve appointments at anytime and receive confirmation emails with all the booking information. Many other booking plugins are complicated to set up and start, you will not have that problem with Bookly. Highly Recommended.

Pros: What makes bookly stand out from other booking software is how easy it is to set up on your website and input service and staff member information into the plugin. Although the free version has limited functionality, it can still be used and be useful to a certain point before buying the full version. It was a big help when we were just starting out as a small business.

Cons: What we did not like about the software was that once there was a problem or once it stopped working, it was a bit tough to figure out and get it running again. On the other hand, we had amazing technical support and customer service from the Bookly Team, who took it upon themselves to resolve the issue and did not give up no matter how long it took.

"Complete, flexible booking solution"

Comments: Bookly is a great solution for us that helps us a lot in managing our bookings.
It is very complete, flexible and Bookly listens to their customers in terms of newly developed functionality.

Pros: The Google Calendar integration is great,
Ease of use and fully customizable
Responsively designed

Cons: Every extra costs money (plug-in-model) ;-)
Support is very limited if you did not buy a support package.

"Great appointment booking system!"

Comments: Overall, we are very happy with Bookly and look forward to using it for the foreseeable future.

Pros: We've been using Bookly for our appointment management for the past year and we have nothing but positive things to say about it. Most importantly, its ease of use, customizability and flexibility were the things that stood out to us most when deciding between Bookly and other platforms.

Cons: While Bookly is extremely easy to use, customizable and flexible; there are a few minor features missing that we fill would benefit the platform greatly. Namely, the use of Coupons and other entry level features being tied behind additional purchases are a bit inconvenient.

"Best Booking plugin on wordpress platform"

Comments: I had a very good experience with the Bookly plugin and I never any trouble nor needed to contact the support. I bought 2 Bookly licenses and I recommend this plugin to everyone and you don't need any coding experience to use. www.nihtisillanautopesu.fi this is the site where i used the plugin to book appointments.

Pros: Easy to use and understand without having any coding knowledge

Cons: It cost me 89bucks and that's for only one year but the money worth to pay.

"the only and best Bookng Program out there"

Pros: its fully automatic. when its all setup takes a lot of work off your hands

Cons: sometimes doesnt send email to confirm appointments when booking two bookings right after each other

"Now is just a plugin with bunch of addons"

Comments: Great, but i'll start looking for another one with no so many addons

Pros: It is for me the best plugin i've tried in wordpress for booking, easy to use

Cons: I had the Pro version, and now almost all the features that were included with the pro version are now paid addons

"Bookly is the Best"

Comments: I am looking for a more competitively priced booking software. Online bookings are not a big part of my business so I can't justify the cost of upgrading.

Pros: the streamlined unobtrusive appearance on my website

Cons: Free version no longer allows you to block current date.

"Booking software with advanced functions!"

Comments: Well developed plugin with additional options (their add'ons). They're also listening to the community and implementing features that are requested by the users.

Pros: I must admit, that i'm surprised of how advanced the plugin is. That you're actually able to use it without woocommerce and alone by it self. I like the most, that it actually integrates with woocommerce helping my customers achvie complex soultions

Cons: The frequent changes to packages and pro solutions. The latest changes have done much hazzle.

"A very useful bookin plugin for Wordpress"

Pros: -Very easy and fast.
-Simple interface for the user.
-Regular updates.
-Very efficient support team.
-Good value for money.

Cons: -Too much information and contents in the home page of the website.
-Still in a sort of develop stage, some bugs occur.
-After updates, some add-ons dont work properly.

"A Rare Plugin"

Comments: Overall, the experience has been decent. Our team implemented the plugin in a unique way and were able to get about 80% of the way there. Some questions remain that we tried to address with the customer support but couldn't get a response many times. Sometimes they were very responsive. So it was hit or miss.
Another important thing to point out is that they do not have a way to use the plugin on a staging server unless your site uses the same domain. This isn't explicitly an issue but our sites are set up on WP Engine often times. When you spin off a staging server with WP Engine, you get a different domain so the plugin won't work anymore. We were forced to create local installation and run the stating server there when setting up or testing out new implementations of the Bookly plugin. They claim that this is something that simply can not be helped because of the rules of the Marketplace they sell on (Envato) but of the dozens of plugins I've used that I've purchased from Envato, Bookly has been the only one to have rules so strict, it was impossible to use the plugin even on a staging site.

Pros: The best part of Bookly is that if you're using it for putting together a site that books people for services, very much like the plugin is intended for, it works really well. The way the plugin allows you to change so much of the functionality through their WYSIWYG editors, the reports provided in calendar form and list form, the relative ease of connecting the plugin with payment processing... It really does almost always just work the way you need it to which is rare.
One really nice feature is the ability to pretty seamlessly change the Booking Form from the backend. I'm no stranger to needing to change these things as needed through code but when you have the option to make the changes directly through the plugin, that's a bonus.

Cons: The way the pricing structure is set up. We purchased the plugin about 10 months ago and within a month, there were changes to the plugin. Features we'd purchased had been removed from the plugin into separate plugins. Due to a mistake on the end of the developers, our plugin's purchase code wasn't grandfathered in so we would make updates to the plugin and then lose functionality we'd implemented in the installation. This was eventually resolved but then again, couldn't it have been avoided in the first place?
On one hand, it can be a benefit to purchase plugins for the functionality you want. A lot of developers do that and it makes sense. On the other hand, some of the plugins offer very limited and seemingly basic functionality that were once part of the plugin.

"Hidden Costs, Poor Support & Lack of Features"

Comments: Overall unprofessional and not helpful. They are more interested in selling to new customers and answering pre-support questions with yes, yes and yes even though many yes's come at an additional cost. No after sales support and all round a very unethical company

Pros: Super easy to install and explain to front end users and people of limited technical knowledge.

Cons: Where do we start... Firstly, paying for Pro has sooo many hidden costs. Anything you want to do beyond the very basic level they charge you another $30 for another addon. Staff can't even edit their own bookings without an addon...! Secondly, the support is sooo slow and not in the slightest bit technical. You ask them a question, they take two days to look through their own documentation (which you have done already) then come back and can't give you an answer. If you are lucky (!) you might get through to someone technical but often not and even then it takes another two days! The worst thing is if you are on the calendar overview and you have multiple staff you cannot see who is working and who is not working!!! They are all the same colour no matter which view and there is no way of telling! Raised this with 'support' numerous times and their excuse is it is outside of the Envato terms to help with this as it isn't listed as a feature!! Just to show holidays in a different colour for when people aren't working!! Madness.

"Best booking plugin"

Comments: My experience is very positive. I tried many other plugins. I can say that this is the best. It far surpasses all competitors. And another very important - excellent support service. This plugin was created not by one person, but by a strong team. Thanks to all of them for the plugin.

Pros: I liked a large number of settings. The plugin is very "flexible". I set it up for different bookings and everything was successful.

Cons: Some settings are not easy to find. Not everything is logical. Some settings are still missing.

"3 Year User"

Comments: I really like the simplicity and ease of use for any user, both frontend and back. My main niggle is the calendar for day to day use.
I would suggest looking at some of the good (Property Management Softwares) for an example of how calendars can be clear with lots of information at a glance and on hovered states etc.

Pros: I like the ease of use, the UI is very inutive.

Cons: I don't like the calendar, it's hard to see at a glance what on.

"excellent and cross platform for payments"

Comments: great experience that has led me to entrust myself in total to the management of ticketing through the amount of plugins and excellent assistance

Pros: I have greatly appreciated the functions concerning the management of the guides with separate schedules and turns in order to make the shifts effective and have everything under control

Cons: the management of holidays and the closure of very long days

"Exactly What I Need"

Comments: I have had bookly for over 1 year now and its great. The continual development of the software from the staff makes me feel like this plugin is going to continually get better and better!

Pros: Perfect Office Booking Software that removes the need for a receptionist. My clients can now book online and view available appointment times. I no longer need to figure out suitable appointment times for my clients, they can simply look at my website and book a time that suits them.

Cons: At times the settings can be difficult to figure out, however, once you know how it works, its easy!

"A good buy"

Comments: Positive.

Pros: It's simple and works flawlessly. A big plus is frequent updates.

Cons: There are good addons but the price are a bit excessive.

"Bookly on the Farm"

Comments: Made our reservation process a whole lot easier to work with and to engage with our customers.

Pros: It handles a complex checkin easily and thoroughly.

Cons: Needed some programming skills, but we easily obtained it.

"Best option for online booking service on WP"

Comments: We've installed it on a subdomain. Required to install WP first. Ease to set up for a WP user. May be complicated for those unfamiliar with Wordpress.

Pros: If you run Wordpress website - this plugin is the best option. Bookly offers one time purchace for the pro version which is rare these days (everyone uses subscription plans).

Cons: There is no option to book several time slots a a time. You have to push book more button each time, which is not that user friendly.

"Do not buy Bookly"

Pros: It works that is all. The plugin itself is ok but not as advertised

Cons: I am utterly disappointed with your scam. You advertise 15 days money back guaranty (in the link below) then people click on buy button and takes them to envato and pay. then when they are asking for a refund you point on Envato’s policies and say that “We can’t refund you based on Envato’s guidelines?” WOOOOW that is classic. I will follow this up all the way guys I won’t let you fool people with the false advertisement. Total scam even the pro version doesn't do much and you end up paying a fortune with all the addons. buy Amelia they are champion and much cheaper

"After so much research I finally found it"

Pros: It is perfect to organize our Medical Centre.

Cons: until recently there was no possibility to load local payments but with this new function it is now perfect for us

"Amazing plugin"

Pros: The best feature to me is the possibility to integrate it with my google calendar.

Cons: The addons are rather expensive I think.

"The most popular Wordpress plugin for managing appointments"

Pros: Full of features. If your need sophisticated plugin to manage appointments on your Wordpress site, than it's your best choice.

Cons: There is no basic one-page booking option.

"Booking Software That Works"

Comments: I have had great success with Bookly as a product and definitely recommend it to the point that there is no other product on the market that I bother to look at. Bookly works. Bookly is flexible for most business situations where booking appointments is important.

Pros: I have been using Bookly with multiple licenses for myself and clients. It has been a highly successful booking product. The integration with my Google calendar has been the key to its success for me. Especially as I have clients all over the world in multiple timezones.

Cons: Unfortunately, like most booking software providers they have split the product into individual features that are being charged for. This makes an otherwise value packed product, now more expensive for the average consumer.