--- description: Get detailed information about Process360 Live usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Process360 Live Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Process360 Live](/software/178607/igrafx) # Process360 Live Canonical: https://www.capterra.ae/software/178607/igrafx Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/178607/igrafx?page=2) > iGrafx captures and connects critical business operations for detailed process mining, analysis, modeling, and optimization. > > Verdict: Rated **4.7/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Process360 Live? To drive operational excellence throughout the organization, guide process improvement projects to reduce cost, complexity, increase productivity, and improve the customer experience, you need iGrafx. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 36 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: iGrafx - **Founded**: 1991 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: No two customers are the same. Please contact iGrafx and allow us to put together a customer quote based on your business needs. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Polish, Russian - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Singapore and 10 more ## Features - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Business Process Automation - Collaboration Tools - Compliance Management - Compliance Tracking - Dashboard Software - Data Visualization Software - Discrete Event Modeling - Document Management Software - Drag & Drop - Dynamic Modeling - Feedback Management - Forms Management - Graphical Data Presentation - Graphical Workflow Editor - Internal Controls Management - Mathematical Modeling - Mobile Access - Monitoring - Multi-Channel Data Collection - Negative Feedback Management - Presentation Tools - Process Modeling & Designing - Reporting/Analytics - Response Management - Risk Management Software - Risk Scoring - Role-Based Permissions - Scenario Planning - Search/Filter - Stochastic Modeling - Task Management Software - Third-Party Integrations - Version Control - Workflow Configuration - Workflow Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Business Process Management Software](https://www.capterra.ae/directory/30010/business-process-management/software) ## Related Categories - [Business Process Management Software](https://www.capterra.ae/directory/30010/business-process-management/software) - [Workflow Management Software](https://www.capterra.ae/directory/30091/workflow-management/software) - [Compliance Software](https://www.capterra.ae/directory/30110/compliance/software) - [Simulation Software](https://www.capterra.ae/directory/30607/simulation/software) - [Risk Management Software](https://www.capterra.ae/directory/30665/risk-management/software) ## Alternatives 1. [Digital Integrated Management System](https://www.capterra.ae/software/68590/enterprise-process-center-epc) — 4.8/5 (21 reviews) 2. [LogicGate Risk Cloud](https://www.capterra.ae/software/148648/logicgate) — 4.7/5 (83 reviews) 3. [Ideagen Quality Management](https://www.capterra.ae/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) 4. [Aeneis](https://www.capterra.ae/software/219219/aeneis) — 4.5/5 (12 reviews) 5. [Onspring](https://www.capterra.ae/software/138931/audit-software) — 4.8/5 (105 reviews) ## Reviews ### "Tool that grows with your organization" — 4.0/5 > **Kelly** | *22 December 2018* | Broadcast Media | Recommendation rating: 8.0/10 > > **Pros**: This tool grows with your process maturity, yet is very easy to use from the beginning to help gain adoption. More flexible than other BPMN tools to create your diagrams. > > **Cons**: It would be helpful if there was better integration between the desktop and web versions of the software. > > Great partnership to help us be successful. ----- ### "iGrafx is the face of business process transformation for enduring value which lasts forever \!" — 5.0/5 > **Anuj** | *30 June 2022* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Business process transformation for creating sustainable values for users and other involved stakeholders. Long term business advantage and sustainability is gained. Detailed process analysis and robust optimization of business resources. Improved business performance and strengthened productivity. Bringing efficiency and compliance in business process through inclusion of RPA and Six sigma etc. iGrafx brings process agility and helps in bringing the expense to lowest by increasing the productive outcome. Overall process efficiency enhancement through increased ROI > > **Cons**: We need more customized features and process modules which can fit perfectly with our aligned business objective and goal. The costing/pricing model should be based on SaaS and PaaS mode only > > iGrafx is one of the most suitable and ideal solution for increasing efficiency of business processes and enable strengthened business process management through bringing in process enhancement and quality assurance. It is strongly connected to RPA and Six Sigma and Lean model to extract business efficiency to most desired level. It is one of the most convenient and remarkable solution which is widely known in the market and have more good feedbacks already recorded. ----- ### "Great flowcharting software" — 5.0/5 > **George** | *6 April 2020* | Oil & Energy | Recommendation rating: 5.0/10 > > **Pros**: I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling. > > **Cons**: The symbol library is pretty limited, e.g. hard to find right symbols for electrical diagrams. Process modeling is fairly complex and the help features are a bit limited. > > I mostly use igrafx for business process modelling. For that it's very good and it's quick to develop a workflow chart. ----- ### "iGrafx is great for meeting the requirements of the regulation standarts" — 5.0/5 > **Nicolas** | *30 November 2020* | Investment Banking | Recommendation rating: 10.0/10 > > **Pros**: iGrafx provides us end to end solution infrastructure for in-company cloud deployment, risk and standards compliance in a scalable way. Their support team is maybe not fast to response but when they return they are extremely professional in their approaches to problem solution with a great expertise on the features of the product. > > **Cons**: Support team is not fast to response to the problems that we are reporting them. Their knowledgebase which is present in their website should be improved with video tutorials. Shape and icon library, process maps visuals should be improved and local to cloud synchronization performance should be improved. > > iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product. ----- ### "iGrafx Process for Six Sigma" — 5.0/5 > **Kurt** | *30 March 2020* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: I like the ability to turn a process map into an actual simulation. > > **Cons**: There is a lack of good training on simulation. I took the training you provide, but there was not enough "meat" to the training. I tried to perform, what I thought was a simple simulation after the training and couldn't do it. I really need to find some good training for this, to get the full value out of this software. The library of shapes and icons is lacking. Several people within our company prefer Visio for presentation value it provides and for less experienced users, they find it easier to use. > > I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/178607/igrafx?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/178607/igrafx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data